Ratings based on 419 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great hotel close to airport

Posted 18-Apr-2017
Very impressed with hotel and service Would recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel we've ever experienced.

Posted 14-Apr-2017
It's located very close to the airport but noise was not an issue. Room was large and clean. Amenities included a free stocked refrigerator, access to a free happy hour lounge, a free huge delicious international breakfast buffet ($30 value) and daily free admission to Wild Wadi Waterpark. The cost was somewhere around $230/night. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Amsterdam

Courteous staff, extensive facilities

Posted 25-Mar-2017
I thoroughly enjoyed my stay here. The room was gigantic and very comfortable and the amenities are extensive, including the associated gym with Les Mills programs and a well-known international presenter on staff. Though it is not close to downtown, the metro is nearby and it's only a $10 Uber ride into town. Food was also excellent. I would go back without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great service

Posted 14-Mar-2017
Pros: Friendly service,great pool,comfortable rooms
Cons: We ate both nights in the restaurant and felt it had limited range.Amazing service though
Location: Very happy to be near the airport and shuttle service to beach hotel and free Wild Wadi was great.Area ok but not if staying more than a few days
Very content with a 2 day stay.Best of all I had contacted the hotel in advance to say I was arriving early morning.When we did arrive we were given our room- at 6am.After a 17 hour flight from Auckland that was invaluable
4 out of 5
Recommended
for Everyone
by A verified traveller from Epsom UK

Comfortable stay but not 5*

Posted 08-Mar-2017
Comfortable spacious rooms with nice large bed, had to change pillows though as feather ones were hard. A snack trolley comes round every evening offering sweets, nuts and crisps and free non alcoholic mini bar which is replenished every day. The pool area is not big enough for the size of the hotel, if you don't reserve a bed early on you won't get one and we only a handful of parasols. The breakfast was good, lots of selection for different nationalities. The evening however was a different experience, we are there twice once off the menu and once buffet. The buffet was cold and not nice quality, not what you would expect from a 5* hotel. The sister hotel on the palm is much more luxurious, hotel offers a free shuttle bus but not a regular service. Would only stay again if we were to watch the tennis as next door to the stadium and Irish village.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Great winter break

Posted 03-Mar-2017
Pros: Friendly staff. Hotel communal areas spotless.
Cons: Rooms although well equipped could do with updating
Location: A stones throw from the venue for Dubai Tennis ideal. Close to airport and malls for shopping.
Good hotel with lovely staff and great facilities. The staff could not have been more helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from cornwall

Great gym

Posted 20-Feb-2017
Stayed 2 nights in a club room which we loved ! The gym was great with fitness classes and loads of machines ! Outdoor pool area was ok - functional but not pretty or relaxing ! Irish village just outside the pool area which looked really good but didn't get a chance to try it ! Airport really close by but apart from that this hotel is not in a great area !
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, Al

Great Hotel to relax and entertain

Posted 17-Feb-2017
I loved my stay, it was one of the best hotel I have ever stayed at. From the staff to just the comfort of the room to all the activities around to chose from.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, near the airport

Posted 10-Feb-2017
The hotel room is unique with very comfortable bed.
5 out of 5
by Nigel

This traveller left a rating score only Posted 21-Jan-2017 on Hotels