I was given an interconnecting room and had to endure 3 nights of very late night partying from my neighbour who smoked (on a non smoking floor) and played very loud music until after 5am! After they moved the next inhabitant coughed and cleared his throat constantly and the noise was so bad that it sounded like they were in my room! On a business trip, sleep is essential and this stay did not provide the ability to sleep well. Not acceptable for a club room at such a high cost.
Comment from Hotel Management
14-Feb-2017 by General Manager, Hotel Management
We are sorry to hear about your inconvenience during your stay with us at Crowne Plaza Dubai.
Should we have known the issue, we could have rectified it immediately.
Please note that it is important for us to provide sleep quality and a relaxing environment.
Your feedback will not go unnoticed but will be used as we continuously aim to improve our services.
In the meantime, we hope to have the chance to welcome you again in the near future to restore your confidence with Crowne Plaza Dubai.
General Manager, Crowne Plaza® Dubai