I don’t know what to call it, dissatisfy customer
I have always enjoyed Carlton Palace until my 2 recent stay, seems like hotel needs to be updated. Staff pretty much the same, they look bored and unhappy with their status quo jobs. I am back in Dubai now , but did not stay at Carlton. I am at Hilton Garden Inn. It’s a shame but Carlton needs to revive themselves. Not only have I stayed there, but I have recommended Carlton for many friends. Please let me know when things get better.