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Carlton Palace Hotel

Star Rating
5 out of 5

Information

Reviews

4.1 / 5Very Good
1,078 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Creek
    5 min drive
  • Popular Location
    BurJuman Mall
    5 min drive
  • Popular Location
    City Centre Deira
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    7 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-15. Try updating your dates to see prices for your trip.

    About this area

    Dubai

    In the business district, Carlton Palace Hotel is in Dubai's Deira neighbourhood, a walkable area with good airport proximity. Grand Mosque and Jumeirah Mosque are notable landmarks, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Travelling with kids? Don't miss Sharjah Aquarium, or check out an event or a game at Dubai Tennis Stadium.

    What's nearby

    • Popular Location
      Dubai Creek - 5 min drive
    • Popular Location
      BurJuman Mall - 5 min drive
    • Popular Location
      City Centre Deira - 6 min drive
    • Popular Location
      Dubai Museum - 7 min drive
    • Popular Location
      Grand Mosque - 7 min drive

    Getting around

    • Al Rigga Station - 8 min walk
    • Dubai (DXB-Dubai Intl.) - 7 min drive

    Restaurants

    • Where to eat
    • Al Shindagah – Serves breakfast, lunch and dinner. Open 24 hours.
    • Al Diwan – Restaurant offering Middle Eastern cuisine. Serves dinner.
    • Sketch – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
    • Al Sharq – Bar.

    About this property

    Carlton Palace Hotel

    Along with 3 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 212 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include separate living rooms, 24-hour room service and minibars.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free valet parking
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request
    • Free shopping centre shuttle
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 77 per person
    • 3 restaurants and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Children's pool
    • Fitness centre
    • Nightclub
    • Outdoor pool
    • Sauna
    • Shopping
    • Spa services
    • Steam room

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry-cleaning service
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool
    • Separate living room
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Arabic
    • English
    • Filipino
    • French
    • Hindi
    • Polish
    • Russian

    Business services

    • Business centre
    • Meeting rooms
    • Conference centre

    Spa

    • 2 treatment rooms
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Bathrobes
    • Bathtub
    • Bidet
    • Designer toiletries
    • Hairdryer

    Entertainment

    • satellite channels
    • TV

    Food and drink

    • Minibar

    More

    • Desk
    • Free newspapers
    • In-room massage
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Separate living room
    • Slippers

    Nearby things to do

    Activities

    • Golf lessons
    • Golf

    Where to eat

    • Al Shindagah – Serves breakfast, lunch and dinner. Open 24 hours.
    • Al Diwan – Restaurant offering Middle Eastern cuisine. Serves dinner.
    • Sketch – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
    • Al Sharq – Bar.
    4.1

    Very Good

    5 - Excellent
    441
    4 - Good
    414
    3 - Okay
    128
    2 - Mediocre
    52
    1 - Poor
    43
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    1/5

    I don’t know what to call it, dissatisfy customer

    I have always enjoyed Carlton Palace until my 2 recent stay, seems like hotel needs to be updated. Staff pretty much the same, they look bored and unhappy with their status quo jobs. I am back in Dubai now , but did not stay at Carlton. I am at Hilton Garden Inn. It’s a shame but Carlton needs to revive themselves. Not only have I stayed there, but I have recommended Carlton for many friends. Please let me know when things get better.

    Stayed 3 nights in Sep 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    The rooftop pool was great and the otherfacilities was good the staff great very helpfull every thing was wonderful we had a great time

    Stayed 5 nights in Sep 2019

    4/5 Good

    Staff were great. Restaurants were so so but food overall was good. Not really close, within walking distance, to other restaurants or stores.

    Stayed 6 nights in Sep 2019

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