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Reviews of Ramee Royal Hotel

4 out of 5
Ramee Royal Hotel
Khalid Bin Al Waleed St., Bur Dubai, Dubai

Reviews

5.2
Rating 10 - Excellent. 12 out of 100 reviews" "
Rating 8 - Good. 18 out of 100 reviews" "
Rating 6 - Okay. 18 out of 100 reviews" "
Rating 4 - Poor. 22 out of 100 reviews" "
Rating 2 - Terrible. 30 out of 100 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Fahad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall bad experience
Stayed 1 night in Feb 2024

4/10 Poor

Durah

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t have a room to sleep on that day,I pay for it
Stayed 1 night in Dec 2023

10/10 Excellent

Eswara, Greenville

Stayed 2 nights in Dec 2023

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we'd call a 'party' hotel and not at all what we wanted or how it read on paper.
Stayed 3 nights in Feb 2023

2/10 Terrible

Roni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of knowledge reception
Not even check in. as was a problem at the reception. I was inform that the hotel has no more longer having contract with hotels.com. How is even possible if no more contracts with hotel.com and the rate still existsting in website online. When I ask for refunabel back facing difficulties as the booking is not refundable. I demand my money which already debited to be refund. Please contact me hotels.com or ramee Royal team
Stayed 1 night in Jul 2020

4/10 Poor

Fikayo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
Enjoyed Nightlife
enjoyed our stay here with all the night life in the Bldg, good place if you want to enjoy a night out with friends
Stayed 1 night in Nov 2019

2/10 Terrible

A.Ahmed, Toronto, Canada

Business traveller
Disliked: Staff & service, property conditions & facilities
They’re charged me extra if I would take someone in the room room was two people but they said you will pay 200 DHS per night that I payed bad experience. Never pay any extra in Dubai I was traveling Dubai last 10 years
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2018
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 13 Nov 2018
Dear valued guest, Thank you for sharing your kind review in our property and nothing makes us happy than to hear that you had a wonderful stay in our hotel. Our location is indeed a favorite among our guests and we are glad this serves you well during your stay. We remain at your service and we are looking forward to your next visit! Kind regards,

8/10 Good

Rajanya

Liked: Staff & service
Good food.
Stayed 2 nights in Oct 2018
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 4 Nov 2018
Dear Valued Guest, ++ We thank you for the good feedback about our staff and for giving us a good rating. Such feedback motivates us and inspires us to serve better. We have noted the comment about our window and has been coordinated with the concerned department. Looking forward to welcoming you again soon! Thank you and regards,

6/10 Okay

saurabh

feedback
just o.k
Stayed 3 nights in Feb 2018
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 4 Nov 2018
Dear valued guest, Thank you very much for taking the time to review our property. We hope to see you once again on your next visit and we will always be available at your service! Kind regards,

2/10 Terrible

pulli, spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel and cleanness and bad staff
Very bad staff ,, hotel condition is very poor and not I didn’t check in hotel,,
Stayed 1 night in Feb 2018
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 4 Nov 2018
Dear Valued Guest, Please accept our sincerest apology for any trouble or inconvenience we have caused you, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Kind Regards

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was clean and adequate. The hotel has several restaurants and night clubs on the ground and first floor. The disco music is audible until 03h00 in the morning. The breakfast was palatable, but not of expected standard. Due to the clubs I would not stay there again.
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 4 Nov 2018
Dear valued guest, We thank you for taking time to write us a comment about our property and services. We have noted all your comments and we will make sure that we will focus on the negative and rectify for betterment. We regret to know the inconvenience caused due to the noise. We have brought this matter to the concerned department and we will make sure that it will be taken care of. We have rooms on the second floor which is away from the night club and can be requested upon check-in. Kind Regards

2/10 Terrible

stani, london

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid !!!
We've booked this hotel for the last night of our 12 day holiday in Dubai, due to its proximinity to the airport and lack of hotels available due to Saudi holiday season. Ultimately our fault, as we've left it until the last minute, otherwise we would have probably stayed elsewhere. We arrived at the hotel around 9pm in the evening, the receptionist whom spoke a rather basic English mumbled that he had no record of our booking and asked us to sit down in the lobby. After around 30 mins he called us around and started checking us in. He intended that we presented our marriage certificate ( as my passport was in my maiden name. This was a trird hotel in Dubai during our stay and no one has yet asked us for this!!! ) and he wanted to keep our passports until check-out, to which we strongly disagreed and requested that he returns our passports to us immediately. He did indeed. The hotel is part on an Indian group hotels, with Indian restaurant, Indian traditional music and a Russian night club, we were told at check in. Thinking not too much about that we went up to our room on a 3rd floor and got ready for bed as we were up at 5am to catch our flight. Around 10.30pm a load music and heavy base started and I am not exaggerating the walls were shaking. It wasn't getting any better and it took 3 phone calls down to the reception for someone to realise that we weren't going to go away! there were 7 nightclubs in the hotel no one told us about. Running out of space here...
Stayed 1 night in Jan 2018
Response from Ameer Hamza - Sales Manager, Ramee Royal Hotel, Du on 4 Nov 2018
Dear Valued Guest, Please accept our sincerest apology for any trouble or inconvenience we have caused you, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Kind Regards

4/10 Poor

Mustafa

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent place with a variety of nightlife options in one location..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Irina , Toronto

Liked: Cleanliness, staff & service
Noisy
The 4 stories hotel has 2 restaurants on 1st and 4th floors with loud music till 3 am every night. It's not possible to sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay !!
As you arrive you are greeted with a super friendly smile !! Front desk are great and always available to help ! Fun Bars and clubs to hang out in, espically to get your groove on !! Ramesh in the sports bar is a great guy and makes your visit pretty special !! Great staff all around !!!

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and a convenient location
It was a good stay, only hassle was the reception didnt have my booking details and I had to wait for 30 minutes before a room was allotted. However the hotel compensated, with a late check out

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Incompetent staff and unreasonable "rules" for checking in

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Worst valet parking anywhere. Worst check-in
This hotel visit started badly with no valet parking when I arrived. A half hour later they expected me to give them my car without any receipt or ticket. I ended up parking my car myself. Then reception kept my ID in a duplicitous manner without offering the option of giving a cash or credit card deposit.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel place was good but night club was too noise so guest couldn't sleep until they finish at 3 a.m. Because the sound too high

10/10 Excellent

vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy slump with incompetent staff
The hotel has a number of night clubs that play very loud music until early hours of the morning. The clubs seemed to attract noisy people who had little regard to the hotel guests. The front desk staff is incompetent sending wrong luggage from someone else to the room after the middle of the night then calling after to apologize. In my opinion, this is the worst hotel in Dubai. Avoid at all cost.

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Shahid, Saudi Arabia

Disliked: Staff & service
Not recommended for Family
This hotel is not appropriate for Family, 2ndly No Bidet Shower for for Toilet Bowl. House keeping very slow. You have to pay extra for Dental Kit and Slippers.

6/10 Okay

Vinay

Liked: Staff & service, property conditions & facilities

6/10 Okay

MICHEL

Disliked: Staff & service

4/10 Poor

Ahsan, Karachi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
one can find better hotels in dubai for business or family vacation purpose than this. staff was less cooperative. rooms were clean; but overall hotel cleanliness wasnt impressive. kitchen/cooking/smoking odor could be felt in rooms, hallways, parking. will avoid staying again.

8/10 Good

laila, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel very good specially if you are from I
we had a wonderful time the staff were very friendly,the room was really very clean. The staff were always eager to help and get us a taxi or any other help its really good if you are from the indian subcontinent,there is a lovely restaurant where they have live music and the food is exceptional.

4/10 Poor

Verified traveller

Disliked: Room comfort
All round average
The hotel was very noisy - especially rooms located above the nightclub. The location was not ideal, though was within walking distance of the metro which was a bonus. For Dubai this is decent, clean, comfortable accomodation but it was far from impressive and I would not recommend it for those expecting true 4 star standards.

6/10 Okay

Modupe, Lagos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise level too high
The hotel was easier getting to through Quad Metha station for the party type is ok but for those who want silience its not. too many loud music from several floors

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not recommended
The reception smells indian cuisine, the hotel is noisy , the room are shaking from the noise of the hotels nightclub. The nightclub is full of callgirls The reception keep the guests passport and they tried to overcharge me for drinks in the minibars that I didn't use

8/10 Good

tjohnson732

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Located near the airport, many malls and shops, and restaurants. The rooms were clean and tidy. The staff was gracious and helpful

8/10 Good

tjohnson732

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Located near the airport, many malls and shops, and restaurants. The rooms were clean and tidy. The staff was gracious and helpful

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to city and airport
Took them 25 minutes to check me in & then when i checked in the hotel, the bed sheet was allover the place as someone was using the room and they didn't made the room earlier. Hotel staff and manager were rude.

8/10 Good

Tremel Ealey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ganny, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was good.
A bit aged. But for the price it was good stay.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Short on everything
Worth 50 to 75 used per day max Breakfast is terrible. Smell of Indian cuisine everywhere. Staff not professional

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be avoided
Booked an overnight stay. Got a room in the non smoking floor but it smelled of smoke. Hotel has a lot of restaurants and clubs. It's extremely noisy at night when these shut down. Checked out early morning. The bell boy was arguing with a limo driver outside and I could hear them at the reception. Even when I was waiting for my cab they were screaming at the top of their voice at 6 AM. Basically the property can be avoided and should do more to make the guest experience a lil better.

10/10 Excellent

Sudhir, Johannesburg

Liked: Cleanliness, room comfort
Rooms
Big and clean rooms. Comfortable big bed. Nice bathroom. Centrally located. Great value for money.

6/10 Okay

brett, New Zealand - Auckland

Facilities: Everyday, Modest; Value: Acceptable price; Service: Basic, Sufficient, Polite; Cleanliness: Hygienic , Tidy, Clean;

8/10 Good

mcintosh

Liked: Cleanliness, staff & service
Nice value except location, noise
Pros: Nice hot breakfast, English speaking courteous staff, big room, bathroom. Cons: lot of noise till 3 am heard in room due to bar club down stairs. Far from metro. Hard to get cab during peak hours from burjuman station. Need 15-30 mins in morning to get cab from hotel. Reception area very dark all time Ok for business travelers. Not for family. Ok for value oriented customers.

6/10 Okay

Stuart, Australia - VIC - Melbourne

10/10 Excellent

Kamaran, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art; Value: Bargain; Service: Good; Cleanliness: Pleasant;

6/10 Okay

George, Noida

Liked: Cleanliness, room comfort
Disliked: Staff & service
Closest to my office
Ramee Royal is a hotel focused on F&B, clubbing etc and not preferable for business tourists. One of the improvement areas I felt is that one bottle of complimentary water is also not included in booking by default which I felt was a cheap gesture. The food in room service is average and was served cold (they are too busy running 7-10 odd different themed club, bars and restaurants). The biggest plus points for me was that my office was walkable from the hotel and I could save big time on taxi hence my office preferred that I stay there. For a tourist who has no location constraints of Bur Dubai, I would suggest 4 points or holiday Inn any day with an incremental cost..

8/10 Good

brendon, Australia - TAS - Hobart

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Bargain; Service: Respectful; Cleanliness: Lovely;

2/10 Terrible

Ivan, UK

Disliked: Property conditions & facilities, room comfort
It's like trying to sleep in a night club
There is music playing above and below until 3AM. The room literally shakes.This hotel should be removed from hotels.com

6/10 Okay

Ann, Australia - VIC - Regional VIC

Facilities: Basic; Value: Average price; Service: Sufficient; Cleanliness: Clean; The noise from the club next door made the bathroom door vibrate until after 1am.....I would not consider this hotel again