Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from England

Superb service

Posted 08-Feb-2016
Pros: Everything, but especially the service
Cons: Nil
Location: It is a bit far out of Dubai, although taxis are available and the metro is nearby if you want to head off into Dubai or further afield.
The Royal Mirage is in a great location. It is right by the beach and has lovely, well maintained grounds. The room we stayed in was very comfortable and had everything we could need. There is a good selection of restaurants at the hotel; we only had time to try three, but each was excellent in its own way. But the real star of the Royal Mirage show is the staff. The service is quite simply superb. All staff members we met were friendly and helpful. Many thanks to all of them for making our stay so enjoyable.
3 out of 5
by A verified traveller

Great location, beach, & amenities. Lousy attitude

Posted 15-Jan-2016
Pros: Great beach, pool and other amenities. Room was decent size but it would have been nice if the twin beds were similar in size as JW Marriot Marquis's.
Cons: Make the staff more comfortable and less concerned about being reprimanded. Checkin process could be expedited i.e. no need to go to separate room.
Location: Good location but difficult to walk to many places.
The staff here have no authority and appear to be brow beaten by management. So many rules dictated by upper management who remain hidden. Not user friendly like the other hotels we experienced in UAE who make you feel welcomed and readily accommodate reasonable requests. Food by the beach was bad, but the Eau zone Restaurant had superb food and service. We would not return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb

Posted 12-Jan-2016
Our stay here was excellent there attention to detail on all aspects of service was at the highest level. Whilst expensive you get what you pay for and that's what we wanted it was a special occasion and the team there made it a memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

One and only

Posted 20-Dec-2015
Hotelli on loistavalla paikalla. Hieno oma beach. Arabian court puoli on parempi kuin Palace. Henkilökunta on erittäin ystävällistä. Kerrassaan upea hotelli kuten kaikki one and only hotellit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Absolute luxury

Posted 01-Dec-2015
Hotel was exceptional and very clean, the service impeccable. The spa is a must. I highly recommend
4 out of 5
Recommended
for Couples
by A verified traveller from Amsterdam

Heerlijk hotel aan het strand.

Posted 16-Nov-2015
Pros: De oriëntaalse sfeer inzet hotel wat relatief kleinschalig is. De parktuin met zwembad.
Cons: De wachttijd op de kamer. Wij kwamen al vroeg in de ochtend, om 9 uur, aan en kregen pas om 16.00 uur onze kamer.
Location: het hotel ligt vlak bij de Emirates Golfclub, bij de Marina, en bij de ingang van The Palm en 10 minuten met de taxi naar de Burj al Arab.
Heerlijk hotel met prachtige parktuin waar het grote zwembad doorheen loopt. Genoeg ligbedden, ook op het strand. Prettige, rustige sfeer in het hotel. Leuk restaurant "the Beach" met mooi terras aan het strand.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 18-Oct-2015 on Hotels
5 out of 5
Recommended
for Couples
by Qyum from London

Amazing - look forward to returning!

Posted 12-Oct-2015 on Hotels
My wife and I stayed here in October 2015 and we absolutely loved it. Due to an early morning flight, we arrived early at the hotel but the staff were always friendly, attentive and accommodating; they were able to get our room ready for us quickly. The décor of the resort was stunning and clearly well maintained with a variety of restaurants, bars and activities on site. The hotel offers complimentary shuttle service within the resort compound as well as to nearby Mall of Emirates and Aquaventure waterpark. No shortage of taxis plus there was a tram station just outside the hotel. Breakfast menu offered a wide variety from local to continental breakfast that you would expect from a luxury hotel. This is certainly a place I would recommend and return to.
5 out of 5
Recommended
for Families
by Daniel

Top- Hotel

Posted 06-Oct-2015 on Hotels
Perfektes Hotel, Top-Service, äusserst freundliches und hilfsbereites Personal - es stimmt einfach alles!
5 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

Perfect

Posted 29-Sep-2015
The only hotel to stay in when in Dubai, luxury, excellent service, would not stay anywhere else