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Reviews of London Suites Hotel

3 out of 5
London Suites Hotel
Oud Metha Road, Jadaf, Inside Al Wasl Sport Club, Dubai

Reviews

6.2
Rating 10 - Excellent. 7 out of 64 reviews" "
Rating 8 - Good. 21 out of 64 reviews" "
Rating 6 - Okay. 17 out of 64 reviews" "
Rating 4 - Poor. 10 out of 64 reviews" "
Rating 2 - Terrible. 9 out of 64 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty bery disgusting insects in the bathroom very noisy
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...............................................,.....
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
the hotel satisfy the objective, sleep one night
we took this hotel because it was well located for our event we have in Dubai. The accommodations weren't the best but it satisfies the objective that was staying for just one night. things to improve: - room service: we ask for 2 sandwiches and they took more than an hour to delivered it and when we received they were cold. - control remote TV: doesn't work well, you have to stay up near the tv to change channels. - Baht: hot water of the bath wasn't at all, just a little warm.
Response from Sanjay on 12 Apr 2017
Dear Guest, The feedback is noted and we will ensure that these issues will not be repeated and will be well taken care of. Please accept our sincere apologies for the inconvenience caused.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Poor
This was such a Horrible hotel I can not explain I wasted time and money. my whole room and bathroom was flooded when I came back to the hotel from outside I was fuming and very upset. I will never go back to this hotel.

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, city hotel
Good hotel in a decent location, making it easy to get around Dubai and see things. I was there on business and it is a good location for this as well.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Elsa, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a quite hotle.
The only difficulty was no public transportation near by. We used taxi a lot.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not for a quiet stay
The hotel is inside a sports arena. There was no signage to signify that it was there. I had to ask a bus driver and he pointed me to the right place. The first night the TV from the room next door was too loud. I complained to the staff and they had it turned down. Thanks. The second night was great. The third night they held a party in their banquet hall, which was immediately below my room. I could hear the music and the voices on the microphone below. The party was booked to 1 am. I complained about the noise and was moved to a different room. Although inconvenient, this was an acceptable solution, until the call to prayer from the mosque next door woke me up early in the morning. Although the staff was very helpful and responsive, I would never stay at this hotel again. Also, any voices from the hallway carried right into the room. This is not a good place to stay if you are a light sleeper, or need it to be quiet.

2/10 Terrible

Hosna, Al Buraimi , Oman

Disliked: Staff & service
Not satisfactory
We arw not satisfy with overall service. Specially they issued falls invoice for cofee shop and rood service. We have complained to manager. They said it's software problem? How funny reply.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is a disaster
Noisy place because of mosque loudspeakers calling to pray in the middle of the night. Located in the middle of nowhere and hardly reachable even by taxi drivers. Dark room. No lift (I am partly handicaped), it is not written before booking that the place has no lift. Unable to get hot water, had to find a power braker to get it. Then the extra bed was not available and they found one (asking for more money), an horribly dark room, and dirty totally uncomfortable, awful. Only one little towel for three persons as shown in reservation. Very very poor toilet paper quality. Empty fridge in the room. Absolutely horrible very slow service, room, hotel. (waiting half an hour to get a blanket for the extra bed) Will never recommand again. It deserves a part-refund. For the same price, we stayed the night before at Novotel at Deira at a much higher standard. Looking forward to receiving your reply. Thank you. Regards.
extra bed no matress, just a thin support

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

TT, Dubai

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not what you looking for
The hotel was in a location that you couldn't find, the number that they posted wasn't correct, and the hotel old, smelled old, and the bed was terribly uncomfortable. You could here everyone's conversation and televisons in the next room and it was difficult to get any rest.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water Pipe Broke in Bathroom
Terrible. Hard to find. Horrible experience it almost makes me never wanna use Expedia again

6/10 Okay

Verified traveller

Disliked: Staff & service
So and So!
Slow service terrible if not patient, far from facilities such as food eateries, convenience stores

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disaster
First, it was very difficult to find. Not accessible in any way! No elevator, poor wifi connection, the reception was doubtful to it's guests. 😤

6/10 Okay

Verified traveller

Disliked: Room comfort

4/10 Poor

hamid

Disliked: Staff & service, property conditions & facilities, room comfort
the quality of this hotel is less than my imagine

6/10 Okay

nidal

Disliked: Cleanliness, staff & service

8/10 Good

hitesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Budgeted Hotel
Little far from market but hardly km away can find metro n taxi is at ur door step, very silent n calm plc to stay.. Overall very good n friendly hotel staff n very helpful, I had good time

8/10 Good

Balasubramani, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
A very pleasant stay, friendly staff, clean room and good service. Would recommend this hotel.

4/10 Poor

Jasim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that much clean
Not good the water really hot and there is no cold water for bathroom. Also just one towel and not clean.

10/10 Excellent

sajjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service

2/10 Terrible

Al, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels in Dubai
This hotel is setup within the grounds of a football club and seems not prepared to receive the general public, certainly not executives. Staff are unprepared with limited training. Basic facilities and cleanliness are issues (you do not want to touch the towels). Breakfast was limited (coffee was instant in a jar and hot water in a flask) and the quality of some food was worrying. Internet was not connecting and the knowledgable staff asked me to reboot my iPad. No staff picking up or delivering luggage from/to taxi. Only stayed one night but will not brave it again - there are many much better hotels in Dubai at the same price or lower.

8/10 Good

Hassan, Iraq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good for 6 nights

4/10 Poor

PETER, milton keynes UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
WELL!!!!
Hotel away from everything. Located within Al Wasl FC sports Club. No shops around, need a taxi to get around. I checked out the following day to another hotel. Nearest metro is 10 mins drive (DUBAI healthcare city). Not quite at all. Prayer centre directly in front the hotel.

6/10 Okay

Jenny, London

Decent budget hotel
If you're used to backpacking and are looking for a budget category hotel just for sleeping, then this hotel is fine as long as you have earplugs and eyemask. It's a strange set up, as the hotel is in the middle of nowhere and has a floodlit football pitch out the back and a mosque (loudspeakers with call to prayer at 5am) and motorway out the front. Taxi drivers have trouble finding it as its twenty minutes off the beaten track, inland of Sheikh Zayed road, so take a map and tell them it's at Al Wasl sports club. Taxis to the Dubai Mall cost 30 Dirhams (about £5) from the hotel, reception can book a taxi. The hotel room was as pictured, clean if a bit worn, comfortable, wall tv, mini fridge. The buffet breakfast runs 7-10 am and is basic, eg toast, omelette, cornflakes. On check in you pay 10 Dirhams for every night you're staying, which is in the small print on Expedia. I wasn't asked to pay a deposit as well. The bulk of the people who use the hotel are Indian; the first night I arrived there was an Indian wedding in the dining room which also added to the noise in the night. Hotel is fine for single female travellers. Staff are helpful booking taxis, room service etc. If you need food, room service runs late in the evening, and I think 24 hours. There's nowhere to walk to from the hotel as although there is a petrol station and Burger King visible across the motorway, there's six lanes of traffic flying by and no crossing. Everything else is scrubby sand.

6/10 Okay

Ali, New York

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Honeymoon!
Good hotel overall specially parking is very spacious. Breakfast was not that good as expected. Rest I recommend because location is amazing and close to all main areas and sites.

10/10 Excellent

Dev, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very pleasant stay
The Hotel is in prime location, and very near by to all main Dubai downtown tourists spots like Creek park, Dubai Mall, Burj Khalifa etc Room cleanliness is excellent, what you see in the photographs attached with the hotel is as is. Overall my stay was pleasant and hotel staffs were good in hospitality. Breakfast was good as well. Only drawback which I felt is there isn't any free Wi-Fi like many other hotels available within the Room. I bought 24 hour package for 40 AED and managed to use it during my 5 days of stay. (a user name/pwd will be given to you, and you could manage your Wi-Fi connectivity and only one device can be connected to internet at a time)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Migo, United Arab Emirates

Liked: Cleanliness
Value for money
This hotel is good value for money if you are on a short business trip.

6/10 Okay

SUSHIL BORA, PUNE, INDIA

Disliked: Staff & service
TEA / COFFEE MAKER SHOULD BE PROVIDED IN THE ROOM
NO SO GOOD, NOT SO BAD ALSO.

4/10 Poor

AFS Traveler, Atlanta, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and Not walking distance to anything!
WIFI only in lobby not in rooms. Inside a Sports Club so gated access took longer for cabs. Had to take cabs everywhere since not near anything for walking. Very run-down hotel and rooms that could have bee cleaner.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Dubai Mall
Stay was good. Have to plan ahead for taxi ride to metro or any other location. Can't walk to anywhere. A vending m/c on the premises would be good.

8/10 Good

Jon, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business meeting.
Did a one night stopover for a meeting in Wafi area. Very helpful to have your own car as it is not walking distance to other establishments.

8/10 Good

db, Los Angeles

Liked: Staff & service
Very reasonable
Staff very professional and accommodating. Paid for WiFi - connection not that good. Hotel is close to the airport, public transportation and downtown Dubai. There is not is not a lot around you, but the public transportation is excellent. I would stay again.

6/10 Okay

Pompom, United Kingdom

Liked: Cleanliness
Disliked: Property conditions & facilities
OK - But has issues
The hotel itself is OK - the rooms are acceptable, the staff are acceptable, the food is passable and the cleanliness is good however it's the other stuff that affect the score I give this one. The actual hotel is in the grounds of a sports stadium which is some distance from anywhere civilised. You cannot walk anywhere, it is a drive or taxi ride whenever you want to leave. I would imagine on a match day it may be impossible to get back to the hotel! The rooms are fine, however you must remember to turn on the water heater in the room at least 1/2 hour before you want a shower - otherwise the water is cold. Outside of the rooms is a nice relaxing seating area which seems like a good idea - however when I stayed, a visiting football team used to congregate here in the evenings and were quite noisy - they never went to bed before midnight! My over-riding issue however was the mosque next door. I am not a religious person but to receive a 'wake-up call' at 5am every morning with the mosque calling Muslims to prayer would stop me from staying here again. The call and prayers were played out over a VERY loud speaker system that is guaranteed to wake you up and keep you awake until finished - about 30 minutes and is not conducive to non-praying westerners having a good nights sleep. All in all, there are much better places to stay in Dubai.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
skip it
Very loud broadcast noise every morning at 5:30 (windows shake). Old, cig burned furniture. Too far from anything in Dubai. What you save over other places you will make up with extra long taxi rides. Skip it and go to a more comfortable place, using hotel.com

8/10 Good

SRPN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and convenient
the title of the review speaks for itself. the location, room, and customer service was comfortable and convenient. i would definitely book london suites hotel again when visiting dubai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
On a budget in Dubai? Ideal place to drop youbags
It is stuck out out ofthe mix and, with no pool, it's not going to be right for families but for the money it was ideal for my requirements on this trip. Breakfast was very basic but rooms were fine and staff were very pleasant - even managed to get an early check in... Result!

10/10 Excellent

CEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Dubai
Amazing service, beautiful room, fantastic room service and close proximity to everything in Dubai. Loved it.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

john, Abu Dhabi

Disliked: Staff & service
London Suites Hotel, Dubai
Good location for Festival city and much cheaper than hotels there, however the service wasn't great, kept waiting for 3/4 hour on arrival for room to be made up even though arrived well after earliest check-in time, no towels in room and despite ringing reception 2 hours later still no towels! Only other problem no hot water. Place seemed to be overwhelmed with big Indian party

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly clean and comfortable hotel
I stayed in many different hotels in Dubai, compared to 5 star hotels, this hotel is surprisingly very clean, updated and comfortable. I had low expectations but was pleased after staying in this hotel. The rates are very good and management tries to accommodate you and polite. The hotel is difficult to find, I always missed it when driving right beside it. It's inside Al Wasl sporting club which is easier to find. The breakfast buffet was included, but not good at least for me. If you are just getting some orange juice and toast in the morning you would be fine. We did have an issue with a group of people being very loud for 1 day at night, but it seems that this happens in most hotels these days. Overall I recommend this hotel.

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort