Ratings based on 466 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Birmingham

Great Hotel , literally on the beach

Posted 25-Apr-2016
Pros: Good service, good food, clean, great pools, being close to the sea.
Cons: The only gripe I have with this Hotel is the extremely loud music from one of the bars on the beach some nights, they could do with a sound barrier.
Location: great location on the beach, looking across at the impressive Atlantis Hotel and The Palm, lots to do nearby or a Taxi ride away.
We have stayed at this Hotel previously and loved the location and the fact you can come down from your room in the lift to the basement and walk out into the gardens with sunloungers and then straight onto the beach. Staff come around regularly while you sunbathe to take orders for drinks and food and to give you cool flannels, slices of fruit and water misters to cool you down. There are lots of restaraunts on site and you can go into the sister Hotel next door - The Westin to eat or sunbathe and use their pools.
4 out of 5
by A verified traveller from London

Attractive comfortable hotel

Posted 19-Apr-2016
Great holiday location. All the attractions of the beach, personable accommodating staff, excellent atmospheric restaurants next door at the Westin, brilliant beach bar at the Barasti, and easy access to the tram just across the road if you like to go and see the sights.
3 out of 5
by A verified traveller from usa

Hotel is close to beach but old and worn down

Posted 15-Apr-2016
The major problem we had is when we checked in the room it had no hot water. We called immediately and they said they were sending someone right up to fix it...about 2 hours later someone came. He. Was able to get the hot water but then we had a problem of ultra hot scolding water or cold water. We called again and they said it was a regulator issue and they'd try to send someone to fix it. At this point with the first four hours of our trip wasted and two tiny kids we were not happy. The crib for our baby was also not sent to the room. It was now approaching night and we also found the A/C and heater system did not work and temperature in the room could not be adjusted. So I called and was told to just turn off the A/C as the temp couldn't be adjusted so I asked for another room. The hotel told me they would have a room ready momentarily and to pack our things and be ready. After no call in another hour I called down to check on things and they said the room change would be impossible and they don't know who told me I was getting another room. At this point I asked to speak to a manager who then said she would take care of us. She moved us into another room on a lower floor of the same type. The hot water worked she informed me. So we moved. But sand and brown water came out of faucets, shower and toilet. I just let all the water run and in about 10 minutes it started to run "clear-ish." I was impressed by the kids club and the Westin restaurants but not Le meridian.
2 out of 5
by A verified traveller

Average 4 star hotel

Posted 04-Apr-2016
The hotel is bit outdated n requires modernization. I checked in n hr early and was informed to wait for 5 mins as the room was not ready. After waiting for half n hr, room was still not ready n they managed to lose my language. Room was comfortable except dirty carpet. I had club room. Lounge staff was very friendly and the food n drinks were good in lounge Very good beech n pool.
4 out of 5
by A verified traveller

Un hotel Fantastico en la mejor localizacion.

Posted 03-Apr-2016
Pros: Le resort. El personal de la piscina, las habitaciones, los desayunos! ºº
Cons: Desde luego la formación del personal!
Location: EL mejor sitio de Dubai. JBR a un paso y la playa, Skydive. La Palm al lado! El sitio es inmejorable!
El hotel es fantastico y en general un verdadero 5 estrellas. Por sus habitaciones, por su localización y por su desayuno. Muy Bueno. Tiene un problema fundamental que es el servicio. El personal es muy poco profesional tanto en el restaurante como en el lounge! Nos intentan vender el paquete Lounge como un servicio premium pero es bastante peor que bajar a desayunar. Algunos dias terminamos el desayuno sin que nos hubiesen llegado los cafes! Un desastre! Este comentario no aplica desde luego al personal de la piscina!
4 out of 5
by A verified traveller

Good location

Posted 03-Apr-2016
It was a good location near the beach and the walk street with amazing view from the balconies
5 out of 5
by A verified traveller from Manchester, UK

Great service, right on the beach,

Posted 29-Mar-2016
Great hotel, right on private beach and within walking distance of Dubai marina and JBR Walk. Love this place.
5 out of 5
by A verified traveller

Posted 24-Mar-2016
Brilliant hotel Great staff epsically Pushpa the concerige Located in the less busy area of the marina with supermarkets and shops nearby. Kids friendly, soft play area, bouncy castle the lot! Recommend all day long
5 out of 5
by A verified traveller

Posted 22-Mar-2016
A great hotel for a family. Stayed there with our two children aged 2 and 4.
5 out of 5
by A verified traveller from Sverige

Fint Hotell med grymt läge.

Posted 21-Mar-2016
Location: Gångsavstånd till de flesta transportmedel om man nu inte vill åka taxi. Lätt och snabbt att komma in till centrum eller gallerior.
Mycket fint hotell som hade en fin privat strand, ena sidan från stranden sett så har man Dubai Marina där det står mycket fina båtar. På andra sidan har man en fin utsikt över "The Palm". Kollar man in mot land så får man en mycket fin utsikt över en imponerande skyline.