Ratings based on 682 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from London

First time in Dubai, what a wonderful hotel !

Posted 26-Oct-2017
Pros: The Staff who would always go the extra mile to ensure you had a great stay, but its beach front location and the excellent gardens and pool facilitie
Cons: In some places it has a bit of a tired feel
Location: Great for the marina area, although we mainly used taxis, there is a tram stop across the road, which is fairly cheap. Bus stop for city bus nearby
Went for 8 days to visit our daughter who works in Dubai, spent a long time looking for a nice hotel and primarly decided on this one because it was close to the Marina but didnt suffer from the famous traffic jams which happen in JBR walk area. Wonderful staff from the moment we checked in (very early) cannot speak too highly of them. The hotel is a favourite for families with very young children because of the excellent facilities available.
Comment from Hotel Management
30-Oct-2017 by LMMS, Hotel Management
Dear Guest, Thank you very much for taking the time to share such positive feedback with us! We are delighted to read that you enjoyed your stay with us and that we managed to exceed your expectations. It would be our pleasure to welcome you back to our resort in the near future. Best Regards, Tolga S Lacin General Manager
3 out of 5
by A verified traveller from sydney Australia

Posted 14-Oct-2017
Reception staff was terrible and not helpful at all.
Comment from Hotel Management
19-Oct-2017 by LMMS, Hotel Management
Dear Rashid, Thank you for taking the time to give us your feedback! We are sorry to hear about your negative experience regarding the breakfast buffet. We have passed on your comments to our management team in our continuous endeavor to improve the services to our guest. We do hope to welcome you back to our resort in the future. Best regards, Tolga S Lacin, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful resort

Posted 11-Oct-2017
Hotel staff are kind and helpful. Thank you for such an amazing stay
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Private beach great Location near marina

Posted 09-Oct-2017
Best hotel we have ever been to & we have been to a lot. Staff are fantastic - location brilliant on private beach watersports for hotel amazing restuarants and can use facilities of westin next door amazing infinity pool at le meredien with swim up bar next to tram station we used to get to city not far 5*
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow, Scotland

Excellent Hotel and Location

Posted 05-Oct-2017
Pros: Location, Amenities, Food, Service
Cons: Theres always something that could be improved in every hotel but for now i didn't find anything in my holiday that needed improved.
Location: Location is a 10 star, Marina is a short walk or the tram will take you. You MUST GO see the Jumeriah Beach Residence facilities, WOW.
This is our 5th 7 day holiday to Dubai, we have stayed on the Palm twice and Jumeriah Beach twice. We booked this hotel in particular because of its location to the Marina ( 5 mins ) and JBR ( 10 mins ) also that you could share the facilities at the adjoining hotel, which was a great bonus. The hotel offered everything, clean, good food, bars and of course the famous Barista bar that we had a ball in ( don't believe the negative comments ) its so not true! Plenty of sun loungers, fresh towels, showers etc and right on the beach. The Waldorf Astoria last year was luxury beyond belief but this hotel offered a different kind of holiday, you could relax and at the same time if you wanted a bit of something extra it was there. I would definitely recommend this hotel and i would return to it again. Defo gets 5 stars from us. PS - Book Club Room, you'll thank me later saves you a fortune.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly and thoughtful staff

Posted 01-Oct-2017
Cons: Food was overpriced.
We thoroughly enjoyed our week stay. The staff here was incredible!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Location

Posted 27-Sep-2017
Fabulaous hotel with a very clean beach. Easy access to the malls & we found the staff to be very courteous & offered a very efficient service
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Great holiday

Posted 07-Sep-2017
Had a great time in Dubai and at this hotel, I reccomemd highly.
5 out of 5
by Patrick

2 Night Getaway

Posted 05-Sep-2017 on Hotels
Had a fantastic stay from start to finish Arrived early and was given access to Club lounge until our room was ready The beach, pool and whole area was excellent The only slight downside was we booked a superior tomb and it was supposed to be for 4 but it's more suitable for 3 max Having the lounge access is great value for money. Highly recommended hotel
5 out of 5
by Ahmed

This traveller left a rating score only Posted 04-Sep-2017 on Hotels