Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from atlanta

Superb hotel on the beach

Posted 30-May-2016
Luxury hotel with every conceivable amenities and lovely location on the palm island. Incredible views of Dubai skyline from the balconies.
1out of 5
by A verified traveller from Jeddah

Posted 01-May-2016
I've arrived at 5 pm I found out the hotel name is not what I want and I found the hotel neighbourhood under construction without knowing that the hotel is only for families who want to stay in the beach.
5out of 5
by Daniel

This traveller left a rating score only Posted 05-Apr-2016 on Hotels
3out of 5
by A verified traveller from C

Better Options on the Palm

Posted 14-Mar-2016
Stayed a night in a ocean view two bedroom suite. Ate dinner at Brunello's italian restaurant. Underwhelmed by the hotel's vibe. It is a hotel and residences concept but doesn't do either particularly well. Staff were unprofessional. Hallway to room had a terrible odor. Room had a dull rumbling noise (not to be confused with the loud construction vehicles passing in front of the hotel) that was constant and more noticeable in the early morning when you are keen to sleep. Overall, the experience does not justify the cost.
3out of 5
by A verified traveller from London

Overpriced property surrounded by cranes

Posted 01-Mar-2016
Pros: Clean
Cons: Spa needs attention; no hot tub as 'not working'
Booked package through expedia but were met early morning 7am with an early check-in charge! It was our wedding anniversary so staff had made an effort to decorate the room with rose petals and had a cake for us, which was pleasing. Second sting came when we were told that there was no breakfast included, after 5 days of having breakfast there! So we were being charged unknowingly; the choice to have it elsewhere was therefore not ours. I was quite sure I had booked with breakfast when perusing the expedia website. Beach was nice though; no waves and so the sea water is still. Construction sites both before and after the hotel. Shaurat at the concierge deserves full marks!
5out of 5
by Rune

This traveller left a rating score only Posted 03-Jan-2016 on Hotels
5out of 5
by Vael from Syria

Helpful staff and Clean hotel

Posted 29-Dec-2015 on Hotels
The hotel is clean, stall are willing to help.. Food is good. Restaurants are serving nice food.. We stayed in 2 bedroom appartment which was spacious and well equipped. There were a lot of activities for children as it was Christmas time.. My family was happy to go there and we spent good time..
3out of 5
by A verified traveller from Belgium

Relaxing Atmosphere

Posted 25-Nov-2015
Pros: Calm
Polite & Helpful Staff; Ideal Location For Relaxing.
4out of 5
by A verified traveller

Posted 23-Nov-2015 on Hotels
Det enda jag var missnöjd med var restaurang utbudet.
4out of 5
by A verified traveller from Sweden

Jättefint hotell, fina sviter, strandläge

Posted 29-Oct-2015
Pros: Servicen
Cons: Fler restauranger.
Location: Långt till allt.
Allt var fint och rent. Jättebra service. Fin pool, och strand.