Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

最高のハネムーン

Posted 07-Feb-2016
設備はもちろんスタッフの対応も素晴らしかった。ビーチも部屋からすぐに行ける。毎日夕方にハッピーアワーがあり、cocktailも自由に飲めるのもよかった。
5 out of 5
Recommended
for Everyone
by A verified traveller from Winchester, UK

Beautiful oasis on the Jumeirah beach.

Posted 22-Jan-2016
My husband, my pregnant self and our little 18month old could not have been made to feel more welcome. Such a beautiful place. We chose this hotel over our usual mainstream 5* names because of the amazing reviews and they were right! This authentic Arabian style hotel is attached to two other Jumeirah hotels (soon to be a third further along the beach). Although it has plentiful restaurants and it's own Souk within a small promenade. The Al Masyaf offers the feel of a small boutique hotel of houses and villas on the waterway which runs little boats throughout. A magical experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aarhus, Dannaek

Unikt Villa koncept med nyttig butler. Super hotel

Posted 18-Jan-2016
Vi må sige at villa konceptet gjorde, at man ikke følte at man bare var på et mega stort hotelkompleks - men derimod i et næsten boutique lignende hotel med 8 værelser og egen butler. Resort'et der er meget stort og har lang dejlig og privat strand er indrettet således at man bliver sejlet rundt (eller buggy-kørt) til de mange gode restauranter. Selvom alt er bygget på en strand ørken virkede resort'et meget 'autentisk' uden at være iscenesat. Denne følelse blev understreget af et fantastisk venligt (på den gode måde) personale, der var stolte over hotellet og satte en ære i top service - der var staff fra alle kontinenter - imødekommende uden at være 'for meget'. Den lokale souk og det store udbud af forskelligartede restauranter gjorde, at en uge her var meget varieret. Det er ikke et billigt ophold - men hver en diram værd. Kan anbefales - både for børnefamilier og modne par.
4 out of 5
Recommended
for Everyone
by A verified traveller from 大阪

Posted 22-Dec-2015
ヴィラのコンシュルジュになるかと思いますが、 何の案内も部屋の説明もなく、 部屋をあけたら、ではという感じで 挨拶のみでした。 これだけの施設があるのにも関わらずに。 その次の日に泊まったコンラッドの接客対応が 素晴らしいかっただけに驚きました。
5 out of 5
Recommended
for Everyone
by A verified traveller from Norwich

Fantastic hotel which never fails to impress.

Posted 17-Dec-2015
Pros: Excellent location and accommodation
Location: All plenty to do with easy access to local malls. Superb location on the beach with excellent views.
Having stayed at this hotel on many occasions we are still always impressed by the welcome received and the whole experience throughout our stay. Excellent accommodation, superb staff and service through the resort with an excellent choice of restaurants to suit all tastes. Will definitely return again soon
5 out of 5
Recommended
for Everyone
by A verified traveller from abu djabi,

Amazing hotel with an amazing beach

Posted 03-Dec-2015
Perfect in every way. The view, food, service and everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Fantastic Stay, best hotel we have stayed at

Posted 26-Nov-2015
Pros: Everthing, we will be back.....
Cons: Cant think of anything....
From the moment we arrived to the moment we left everything was great. We were in Villa One, top floor room 107, in the heart of everything, beach, restaurants, souk, gym, Health Spa, pool, yet it was still very peaceful and quiet, the rooms were very well sound proofed, clean, nothing was too much trouble. We loved all the little extras, fruit and water in our room, replaced daily, boats up and down the internal waterways to where you want to go or buggies. ALL the staff said hello when they passed and our butlers were fab, booking reservations every day, taxis whatever.... I did wonder if this place was worth the extra money and it defiantly was. Only thing I would do different next time would be not to book the half board, only because you are entitled to a starter, main and sweet and it was just too much food for us as the portion sizes were quite large. I was always full up after the starter...:) We ate in a different restaurant every night, the only one that was disappointing was the Al Hambra, Al Qasr, we booked a table the night before which they didn't have when we arrived and so got shoved in a corner with the smokers, waited 30 mins. for our order to be taken and the food arrived cold. Apart from that all the other restaurant we tried were good... It was my partners Birthday and we literally got a cake everyday after our meal.... that made us laugh as we had take them away each night and store in our mini bar, the gym came in very handy....:)
5 out of 5
Recommended
for Couples
by David from London

Ultimate in relaxation.

Posted 10-Nov-2015 on Hotels
Fabulous location on so many fronts. Huge complex but so easy to get around in the buggies or even better in the abras (small boats).
5 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

全てが最高

Posted 26-Oct-2015
部屋も綺麗で、バトラーサービスも言うことなし。値段を鑑みると、ハイシーズンでなければ、良いと思う。 ホテル内のビュッフェも美味しいし、近くにはモールもあり、場所的にも利便は悪くない。私達が泊まった時は、改装が終わった直後で部屋はとても綺麗でした。
5 out of 5
Recommended
for Families
by A verified traveller

各棟にアブラステイションがあり、長く待つことはありません

Posted 22-Oct-2015 on Hotels
部屋も浴室も広くて、内装もきれいです。1棟に7~8部屋があり、バトラーさんが常駐しているマジュリスという部屋を通って、各自の部屋に行きます。チェックイン、アウトなどで荷物を持っている際は、バギーで送ってくれます。敷地内だけで外に出なくても、一日中大人も十分楽しめます。敷地内のスークはお土産物屋がほとんどですが、何軒もレストランがあリ、夜はライトアップされて、アブラで運河の一周をしてもらうと夜景が楽しめます。スークの中にATMがあり、すごく簡単に現金を引き出すことが出来ました。