Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from New Zealand

Awesome room, great staff, great food

Posted 16-Jun-2016
Pros: Everything was great! We would definitely like to stay here again if ever in Dubai, and we have already recommended the place to friends.
Cons: More milk for hot drinks would be appreciated, & a snack biscuit to go with the hot drink would be a nice touch. Would appreciate drinking chocolate.
Location: Other than going to the Mall on one afternoon, we didn't get out of our room much.
We were staying as a +VIP Silver, but i'm not sure with our stay what items were "normal" amenities and what were +VIP. The room was spacious and had a cool automated lighting and curtain set up by the bed. The bathroom was massive too. We were given free mini bar (non alcohol), which did get replenished during our stay. We were also given a welcome platter of nibbles on the day we arrived and an extra amenity of early evening snacks of choice from a trolley brought to the door (if in the room at the right time). Our deal included the buffet breakfast, which was an awesome selection, but would have been very expensive if paying separately for it. We had one dinner from the onsite restaurant and the food was top notch and was reasonably priced for the quality of the serving, and a small selection of bread was also provided to the table while the meal was being prepared. We arrived early in the morning and were allowed to wait while the room was prepared, and were then given access to our room by about 9.30am, even though our booking was for that night - we were very grateful for this extra service without additional charge. Check in staff were great! The hotel provides a daily free shuttle to the Dubai Mall (approx 25 mins away) and also a couple of other places (but not the airport). Taxi to/from the airport should cost between 20 and 30 AED. WiFi was decent signal strength, and we were even able to use it when we first arrived, before we even got our room card.
5out of 5
by A verified traveller from 東京

コストパフォーマンス最高

Posted 17-May-2016
Pros: ワイルド・ワディやドバイ・モールを巡回するシャトルバス(ホテル発10:15/13:00/17:00、その他ドバイ・モールを往復する便も)があって、便利です。ワイルド・ワディが無料で入れるのも魅力。
Cons: プールがこのレベルのホテルにしてはやや貧弱かもしれません(ただし25m程の泳げるコースあり)。それでも、水から上がると冷たいジュースを運んできたりする(無料です。ついでに言うと部屋の冷蔵庫のドリンクも無料)ところは、好感度大です。
Location: 空港に近いだけに、ロケーションや手近なお店、レストラン等は期待しないほうが・・・。
空港から近く、設備、サービスとも五つ星にふさわしいレベル。料金以上の価値があります。 フロントに日本語が非常に上手なかわいい女の子がいて、(もし勤務時間に居合わせれば)何でも答えてもらえます!
5out of 5
by A verified traveller from Mölndal

Fint och väldigt rent och bekväm hotell för familj

Posted 16-May-2016
5 skränig hotell! Service vi är jätte nöjda! Jätte ren och fint och fräsch hotell! Man hade allt som man önskade!! Jätte nöjd med frukosten! Värmt rekomendera!!
5out of 5
by A verified traveller

Nice hotel for family trip

Posted 10-May-2016
The hotel has good services of various kind. My family had satisfied on these services during vacation.
5out of 5
by inacio

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by A verified traveller

Posted 24-Apr-2016
Excellent hotel, staff were very friendly. I enjoyed the brunch
5out of 5
by Jamie from Manchester

Lovely place to stay

Posted 18-Apr-2016 on Hotels
Stayed at the hotel for 6 nights on a business trip and overall had a great experience there.
1out of 5
by Frédéric HILDE from lille

Attention essai de vous arnaquer

Posted 14-Apr-2016 on Hotels
Personnel qui essaie d'une manière ou d'une autre de vous arnaquer. En ce qui me concerne, ils m'ont rajouter 150 uea pour une navette qui serait venu me chercher à l'aéroport. Navette que je n'ai jamais prise. Aprés 30 minutes de discussion, j'ai été obligé de payer si je ne voulais pas rater mon vol. J'ai pris un taxi qui m'a couté 15 uea, trouver l'erreur ...
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
5out of 5
by A verified traveller from london

Fantastic destination to explore Dubai

Posted 10-Apr-2016
Pros: Location, kids swimming pool, variety of breakfast, complimentary coffee tea and soft drinks, jacuzzi, unlimited access to Wild Wadi.
Cons: Rooms to be cleaned under the bed daily ( it was dusty after 2 days), it seems the cleaning staff ignored this area.
Location: Close to the airport, the Dubal Mall, Dubai Delfinarium, Burj Khalifa, Dubai fountains, Creek Park
The hotel is away from the beach but it ia ar very easy access ( by taxi or free shuttle) to the Dibai Mall, Burj Khalifa. Also a short taxi ride to Creek park with lots of activity for kids. The bonus is an unlimited access to Wild Wadi Water park. The rooms are clean, staff is helpful, the size of kids swimming pool is fantastic. As well as, there is a free soft drink mini bar, tea coffee and mineral water all the time. Wifi in the hotel and in your room are at good speed.