Ratings based on 522 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from Kangaroo Valley

Nice hotel conveniently located to airport.

Posted 20-Jan-2018
Pros: Spacious rooms and a pleasant location.
Location: Close proximity to airport is great for a stopover, with the hotel grounds well kept.
Hotel allows a checkin at any time of the day if you inform them in advance. We arrived early morning and although we had to wait 2 hours for our room to be ready, the convenience to be able to do this was worth the wait (without having to pay for 2 nights). The room was very spacious and great for a family of four. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

A brilliant experience!

Posted 15-Jan-2018
The Jumeirah Creekside is finely tuned, across their facilities, rooms and people, in providing you an awesome customer experience! Loved everything about it, close to the airport, really close to the Deira City Centra, then a reasonable taxi ride to the Dubai Mall. Gold Souk and the Dubai Outlet Mall is a 20-30min taxi ride, then again you can’t have it all! There are some nice simple eating places (try Takkarram South Indian) and also Century Village within 50m. Starbucks is 30m. I wish we had more time!
Comment from Hotel Management
17-Jan-2018 by Jumeirah Creekside Hotel, Hotel Management
We are thrilled that we managed to create a wonderful stay experience for you. The whole team will be happy with your compliments. Thank you for the amazing review and we hope for your return at Jumeirah Creekside Hotel soon. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jan-2018
Great location with comfortable rooms and welcoming staff, I would defiantly be back and also will recommend to my friends
Comment from Hotel Management
17-Jan-2018 by Jumeirah Creekside Hotel, Hotel Management
We appreciate your feedback. Many thanks for the great review and for staying with us. We look forward to welcoming you back again in the near future. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

PERFECT!

Posted 30-Dec-2017
Pros: Everything
Cons: Nothing came to my attention
Location: This hotel is near the airport. There is a nice village of restaurants within walking distance but we didn't get a chance to explore the area
This hotel was wonderful. We came with 2 kids and had no idea what to expect...and we were met with an incredible experience. They really offer fantastic customer service and show that they care about each of their guests. The breakfast and club lounge were a special treat and we also had access to the Wild Wadi park where they also offer additional perks for Jumeirah guests. I would totally recommend this hotel to everyone. Thank you!
Comment from Hotel Management
02-Jan-2018 by Jumeirah Creekside Hotel, Hotel Management
We are thrilled to read your lovely review. It is such a pleasure to know that you had such a great experience with us. Thank you for your kind words and we look forward to welcoming you back again soon at Jumeirah Creekside Hotel. Yours sincerely, Charles E M Clark General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from London.UK

Very nice hotel. Close to the airport. Superb.

Posted 28-Dec-2017
Pros: Its location. And services available e.g. scheduled transport services to major attractions in the city.
Cons: Its a hard nut to crack! But the reception area could be improved in terms of decors and lightings. To be brighter at night.
Location: Location is almost excellent, close to the airport. Gym, Swimming and night club.
Arrived at night but the staff are as cheerful and welcoming. Breakfast time was a joy to behold and you are spoilt for choice of food available. Excellent service. We had pleasant stay and I will recommend it to anyone who wants all round satisfaction in all departments.
Comment from Hotel Management
02-Jan-2018 by Jumeirah Creekside Hotel, Hotel Management
We are pleased to read that overall you enjoyed your stay with us. Your thoughtful feedback is very much appreciated and we look forward to welcoming you back again in the near future. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

1st time in Dubai

Posted 28-Dec-2017
I loved it there and would recommend other to stay there as well. Actually I have already did.
Comment from Hotel Management
02-Jan-2018 by Jumeirah Creekside Hotel, Hotel Management
We are glad the you enjoyed your stay with us. Many thanks for the review and we look forward to welcoming you back soon. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

Duplex Suite

Posted 24-Dec-2017
Great staff welcome & fast check-in, as a VIP member I was upgraded to the Duplex Suite, excellent design & nice amenities in both floors. Pharmacy, Super Market & Thai Massage spa are all few minutes down the street from the hotel. Highly recommended for those looking for a Luxury 5 star hotel near the airport.
Comment from Hotel Management
28-Dec-2017 by Jumeirah Creekside Hotel, Hotel Management
Thank you for the lovely review and for your heartfelt recommendations. We are glad that you enjoyed your stay with us and we hope to welcome you back again soon. Yours sincerely, Charles E M Clark General Manager
3 out of 5
by A verified traveller

Lovely big rooms

Posted 21-Dec-2017
I found the room a tad unclean and dusty. Dirty mirrors. No room service menu. Had to call 3/4 times for someone to send me one. Other then these two issues its a nice quaint hotel.
Comment from Hotel Management
28-Dec-2017 by Jumeirah Creekside Hotel, Hotel Management
We sincerely appreciate your feedback. Your comments regarding the the cleanliness and the service has been shared with the team. Please accept our sincere apologies for the shortcomings and inconvenience caused in this respect. We hope we will be able to welcome you back in the future. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Sussex

2nd visit

Posted 13-Dec-2017
Pros: Rooftop pool
Cons: More sunbeds at rooftop pool.
My 2nd stay here and it certainly wont be the last. Great location,10 mins from Airport in Taxi-10 min walk to Metro link. Booked a Club Premier room,this includes breakfast,afternnon tea plus evening drinks&canopes-on Expedia booking page this is not made clear. Free unlimited Wild Wadi access plus one visit per stay to private beach-you catch Hotel shuttle bus for both of these. The Club Lounge service provided is exceptional by all the members of staff. All staff throughout the Hotel are friendly/helpful. My only real gripes would be Sunbeds-guests reserve beds 1st thing in the morning and then do not use them-therefore stopping others that wish to relax on them. I understand it is a difficult situation for the Hotel to resolve but matbe a time-limit should be imposed!? Breakfast-In the main Nomad restaurant,it is very hit'nmiss with the coffee&tea service-sometimes you don't see anyone to try to get a refill.
Comment from Hotel Management
14-Dec-2017 by Jumeirah Creekside Hotel, Hotel Management
Thank you for sharing your review and for your continuous patronage towards Jumeirah Creekside Hotel. We sincerely appreciate the details you have shared and we are pleased to read that overall you enjoyed your stay. Rest assured that your feedback has been shared with the team. We look forward to welcoming you back again soon. Yours sincerely, Charles E M Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Abu Dhabi

Amazing weekend at Jumeirah Creekside Hotel Dubai

Posted 11-Dec-2017
Pros: the views, room, swimming pools, staff, food, service and complimentary tickets to spend the day at the awesome wildwadi waterpark
What a weekend... the views, room, swimming pools, staff, food, service and complimentary tickets to spend the day at the awesome wildwadi waterpark make a perfect staycation for me and my wife... My wife summarized our stay on the link below for all you people... http://www.amirahji.com/jumeirah-creekside-hotel-dubai/ https://www.instagram.com/p/Bckmq3JBJRI/ Cheers!!!
Comment from Hotel Management
13-Dec-2017 by Jumeirah Creekside Hotel, Hotel Management
Thank you for the great review and for choosing our hotel. We are delighted that you enjoyed your stay with us and we are looking forward to having you back again in the future. Yours sincerely, Charles E M Clark General Manager