Ratings based on 749 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from cardiff

Very busy check-in. Waited over 4 hours for a room

Posted 15-Sep-2016
Pool area had too few sun beds. It seemed the hotel lets non-residents in and the pool area was very busy
5out of 5
by A verified traveller from Bristol, UK

Wonderful Holiday

Posted 13-Sep-2016
Booked this hotel for locality and half board deal. We went for a balcony which was lovely and great for airing/drying with a superb view. The super king bed was amazing and comfortable. Large TV, nespresso type coffee, plenty of water and fruit offered. Cleanliness was excellent. Minor downside to room was shower seals worn so water leaked to floor a little and the fit of the balcony door wasn't great so a little extra noise experienced from outside. Neither of these dampened our experience, the food and restaurant options were exceptional for breakfast, lunch and dinner if needed (we were full on breakfast with half board dinner) Usual prices experienced for drinks in Dubai. You should know this if visiting the country. Access to Wild Wadi and ability to use Jumeierah's hotels other restaurants gave us a huge choice. Also the gym had plenty of kit and was never too busy. I would definately visit again.
5out of 5
by A verified traveller from UK

Luxury hotel, perfect location.

Posted 10-Sep-2016
Pros: Pretty much everything. Pay for a club room (or better) and you get access to the awesome "Executive Pool".
Cons: The drinks are incredibly expensive, but I guess that's what you expect in Dubai. Check the price before you order!
Location: Perfect, with a white sandy beach and marina, overlooking the 7 star Burj Al Arab hotel. You can visit other sister hotels in the area.
This was our first trip to Dubai, we chose the hotel because of the stunning location and we weren't disappointed. The staff were so friendly and helpful, the location is awesome and the choice of restaurants and bars was spot on. A perfect holiday, we will visit again when we can.
5out of 5
by A verified traveller

Sehr gutes und empfehlenswertes Hotel

Posted 30-Aug-2016
Pros: Lage, Aussicht, Essen, Poolanlage, Strand
Cons: Tür der Duschkabinen öffnet sich in die falsche Richtung, nicht ausreichend Steckdosen im Badezimmer für Föhn etc.
Toller Aufenthalt, super Hotel. Sehr immer wieder gerne
3out of 5
by A verified traveller from Tokyo, Japan

予約通りにならず従業員の対応が悪い

Posted 26-Aug-2016
Pros: Wild Wadi Waterparkへのアクセスが良い点だけ。プールで遊ぶことを考えるなら、アトランティスザパームホテルを勧める。
Cons: ホテルについて不快な状況に陥ったのは、ホテルの原因だけとは考えられず、エクスペディアの予約仲介にも原因があると思われる。予約の要望を確認し、ホテルへ内容を繋いだら、きちんとConfirmationをとり、エクスペディアの予約表だけではなく、ホテルのConfirmationも提供願いたい。
夫婦と子供3人の5人でJumeirah Beach Hotelへ滞在。ドバイ空港にAM3時到着便で入国する為、ホテルにEarly Check-In AM5時で予約し、代金も支払っていたのに、ホテルに到着したところ、Early Check-Inの依頼は受けているが、部屋が無いということで、ホテルの片隅にある1ベッドの部屋へ通された。その後、予約済みのオーシャンビューの2ベッドルームの部屋が用意できるまで待ってほしいと言われ、待ち続けるがまったく連絡が来る気配が無く、こちらからReceptionへ確認したところ、まだ用意中と。更に3時間が経過し、再度確認したところ、15:00までまってほしいと。15:30になってまだ連絡がない為、3度目の確認を行ったところ、かなり嫌な顔をされ、今の部屋で良いじゃないかというような態度を受けた。こちらも起こってやや感情的にいつまで待たせるのか、早く予約済みの部屋へ変えてほしいことを要求したところ、かなり嫌な顔で、20階の部屋を用意するので少しまってほしいと。それから更に待たされ、再度催促したところ、やっと15階の部屋を与えられた。結局入室したのは、17:30頃でその日1日に予定していた行動はすべて出来ず、丸1日損をし、感情的・精神的にかなり疲れてしまい、旅行の初日から気分が台無しになった。
4out of 5
by A verified traveller

Nice Hotel Poor Room.

Posted 21-Aug-2016
Travelled with my family and requested 2 queen beds. On arrival this was not translated to the staff. They then said they don't have queen beds. My 2 boys had to sleep on their fold up beds for the week which were soft and old. I also didn't have the pleasure of staying in the renovated room. I4 years ago I slept in a room which was identical, dated and in need of some serious modernisation. I could smell cigarette smoke coming from the vents and my room smelt damp and musty. Would go back and stay in one of their executive renovated rooms.
3out of 5
by A verified traveller

Hotel vieillissant pour Dubai, buffer moyen.

Posted 14-Aug-2016
Il faut moderniser les chambres, manque de qualité pour la nourriture, buggy pour aller d'un point à l'autre beaucoup trop rare .
5out of 5
by A verified traveller

Super agréable

Posted 03-Aug-2016
Amazing ! Personnel très agréable. Buffet grandiose. Chambre parfaite ainsi que la propreté. A refaire sans hésiter.
5out of 5
by A verified traveller from Birmingham, UK

Another great stay at JBH.

Posted 30-Jul-2016
Simply the best, we are regularly guests twice a year here and staff remember us and treat us with the greatest of respect. Great facilities for families as we have a 10 year old daughter, great room and overall service; luckily we always get upgraded with so many extras for free; looking forward to returning again very soon. Thanks JBH
5out of 5
by A verified traveller from d

Excellent hotel and facilities

Posted 27-Jul-2016
Excellent friendly, safe and resources hotel. Great facilities and choice of activities and food. The service and experience is unbeatable at this hotel been 7 times and it is better every time we go.