Ratings based on 875 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from York

The Excellent Jumeirah Beach Hotel

Posted 18-Apr-2017
Can't fault this hotel whatsoever. From the moment you arrive to the moment you leave you are made to feel special and the service and quality is impeccable
2 out of 5
by A verified traveller from London

Terrible services. irresponsive concierge

Posted 17-Apr-2017
Pros: Only view from the room was good and the room cleaning services
Cons: Services, reception (they need to put more experienced staff there who is able to assist, but not simply say "I don't know") and of course concierge
Location: Location was good
It was taking over 40 mins to get to concierge on the telephone or stand almost 20 mins in a queue downstairs. Hotel services were terrible and we were charged several times for what we never had in the hotel. Someone had breakfast for 4 persons and signed like my signature. Another day concierge and reception refused to get a sim envelope with a letter to me and I had to cancel my meeting and come to pick up the document. Extremely overpriced lobby and outside cafe and restaurants with extremely poor services ... Waiting in the queue for lifts with a little kid in pushchairs every time was another nightmare.
5 out of 5
Recommended
for Everyone
by A verified traveller from q

Fantastic view

Posted 16-Apr-2017
Spent a couple of days in this beautiful hotel AGAIN and all I can say is it never fails me I went with family Staff are extremely pleasant and very very helpful Elegant hotel and will defo come back again If you're thinkin of booking don't think BOOK IT NOW!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great view and location.

Posted 15-Apr-2017
Hotel was amazing. Perfect location! The view to the Burj Al Arab was stunning. Buffet is a little pricey but conveninent. Great gym and pools!
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent, perfect, couldn't have asked for better

Posted 07-Apr-2017
Excellent service, excellent beach location and mall location, lovely rooms and housekeeping was excellent, left us complimentary chocolates fruits and water daily. LOVE LOVE LOVE!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2017
The perfect base for a typical Dubai stay. The hotel had every minute detail down to perfection. Would not hesitate to recommend and revisit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel but some improvements needed

Posted 02-Apr-2017
Had a great stay at the JBH but the hotel does need some improvements in certain areas. Staff and Food at the hotel were great as were the pool and beach areas. Areas for improvement for us would be layout of the rooms and refurbishment of the kids club.
5 out of 5
Recommended
for Everyone
by A verified traveller from ireland

Excellent Hotel with five star staff

Posted 27-Mar-2017
Brilliant hotel. From check in to check out it exceeded our expectations. The highlight was the staff, all were fantastic but Agnelo in the 24 floor lounge was a gem. First of what I hope will be many trips....
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2017
Nice hotel with very attentive staf. Cheene was very helpful and friendly. Ville beach restaurant has nice view and good food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing amazing amazing

Posted 18-Mar-2017
Amazing holiday everything went so perfect. Thank you so much I will definatly book with Expedia again.