Ratings based on 805 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Best family hotel in the world

Posted 18-Jan-2017
7th visit to this amazing place. Best staff, best facilities. Will be back soon.
5out of 5
Recommended
for Families
by A verified traveller

Posted 16-Jan-2017
nice hotel with nice facilities, you get to visit all the adjacent hotels, the bad thing is that the deluxe rooms are really out dated but the superior ones are not bad
5out of 5
Recommended
for Everyone
by A verified traveller from Texas, US

Perfect

Posted 16-Jan-2017
Everything was absolutely perfect. The only thing I didn't like is one staff member's attitude. Karina from reception was extremely rude and her behavior made my stay slightly unpleasant. Everything else was delightful. Each staff member tried their absolute best to meet your every need. Thank you to Mr. Ragab Elwan for making sure we left as happy guests.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
KLM delayed the flights for 'baggage loading' yet no one who came on the connecting flight recieve their baggage upon arrival at jfk
5out of 5
Recommended
for Everyone
by A verified traveller from ENGLAND

BEST HOTEL IN DUBAI

Posted 07-Jan-2017
Pros: Everytrhing is amazing at the hotel , they even surprised me. Stayed over XMAS. Kids got presents everyday , fruit basket to the room, unlimited water
Cons: Nothing need to be improved , this is the flagship of all the Jumeirah hotels. They are already refurbing half the hotel in 2017.
Location: Set on the beach next to Burj Al Arab, the resort is a 10-minute walk to Madinat Jumeirah, an Arabesque-inspired complex with restaurants, a souk
Best hotel i ever stayed in and the kids want to go back every year. From the moment we stepped in the hotel , the magic starts. Fantastic balcony room view of the burj Clean and massive shower , no need for toiletries Huge room for the 4 of us. Swimming pools are great for kids Load of places to eat around hotel Buggies take you around the hotels perfect perfect perfect Staff are amazing, help you with anything , room attendant was superb Best hotel for kids ever Best private beach in Jumeirah and access to wild wadi which kids went everday. Access to the other Jumeirah hotel facilities SIMPLY THE BEST HOTEL - I URGE EVERYONE TO GO ---- Jumeirah STAY DIFFERENT
5out of 5
Recommended
for Everyone
by A verified traveller

Super spot

Posted 29-Dec-2016
Pros: Pools, beach and sporting facilities.
Location: Wild Wadi Waterpark is a few steps from the hotel
Great place with plenty of sporting facilities including a 5 lane 25m swimming pool set up for training. Lots of sun loungers and poolspace. Great beach and on the half board you can dine around in other Jumeirah locations, well worth having as the cost of food and drink is high.
5out of 5
Recommended
for Everyone
by A verified traveller from wn

Amazing facilities and entertainment

Posted 25-Dec-2016
We spent most of our time between the kids club and wild wadi world . Such an amazing hotel overall couldn't fault it. The room had a spectacular view and the amenities were more than we could ask for . Santa also left our kids some Presents which was just an extra bonus for staying there !
4out of 5
Recommended
for Everyone
by A verified traveller from Americana/SP, Brazil

Excelente serviço de praia

Posted 21-Dec-2016
Pros: Praia boa, com saída direto do hotel e bons serviços.
Location: Longe do centro comercial e bancário mas com boa praia em frente.
Hotel com bons serviços, especialmente na boa praia em frente. Prédio antigo mas em bom estado de conservação e manutenção.
5out of 5
Recommended
for Everyone
by A verified traveller from rotterdam

Vlak bij de wadi wadi. Erg leuk met kids

Posted 20-Dec-2016
Top hotel in Dubai. Nu een aantal keer geweest maar dit is wel de beste. Hadden half pension met vouchers. Handig systeem waar je ook in madinat kon eten.
2out of 5
by A verified traveller from london

Seriously slow and inefficient staff at check in.

Posted 20-Dec-2016
We booked a family room for 4 people 10 months in advance for a stop over of 2 nights enroute to Australia. I confirmed the reservation by email with the hotel 2 weeks before arrival. However, upon arrival at 01:30am we were kept waiting 30 mins to check in, then a further 20 mins whilst they sorted our room out to add extra beds for the children they expected all 4 of us to sleep in one bed! Checkout was just as chaotic. The overall impression of Dubai is much overrated and appeals far more to the Tenerife crowd than seasoned travellers