Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from R

Posted 18-Jul-2016
its a clean budget hotel. A larger newer model tv would be good addition. Breakfast was very good.
4out of 5
by A verified traveller from Tampa

Nice Hotel but....

Posted 14-Jul-2016
Pros: good quality / price
Cons: they should manage construction noise better , specially before 10 am .
Location: $10 -$20 taxi ride will take pretty much anywhere in Dubai ( central location )
Nice hotel but during my stay on July 2016 , hotel was going thru renovation mainly , upper deck . Gym was switch to a small room in the first floor , sauna and Jacuzzi are not available . Couple of times , I ask reception to ask construction crew to keep noise down ( specially before 10 am ) . Stuff speaks good English and helpful
Comment from Hotel Management
20-Jul-2016 by Jumeira, Hotel Management
Dear Valued Guest, I was sorry to hear of the problems you experienced during your recent stay at our hotel. We pride ourselves on the standard of our service and I have carried out an investigation to find out how we fell short this time. We are always looking to improve the standard of service we can provide and as part of this programme we are undertaking extensive renovation at the moment. I do apologize about maintenance noise you experienced while staying with us due to on-going refurbishment works of all guest rooms. We hope to see you again soon and will be happy to assign you one of our newly renovated rooms. Yours sincerely, Ulrich Hoffmeister General Manager
4out of 5
by Rania from Kanton Bern, Schweiz

Angenehmer Aufenthalt

Posted 21-Apr-2016 on Hotels
Nach dem Frühstück war das Liegen am Pool optimal um den Tag anzufangen. Abends nach der Besichtigung der Stadt war es angenehm, ein Restaurant nach Wahl in der Nähe aussuchen zu können.
Comment from Hotel Management
09-Jul-2016 by GM, Hotel Management
Dear Valued Guest, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
3out of 5
by A verified traveller

Hotel für ein kurz Urlaub (2 Tage) geeignet

Posted 13-Apr-2016
Hotel etwas verlebt und wurde leider bei unserem Aufenthalt gerade modernisiert. Die Lage ist auch nicht ideal, da die Metro ca. 10 min (Fußweg) entfernt ist. Taxis fahren leider nicht permanent vorbei, da der Hoteleingang in eine Seitenstraße liegt.
Comment from Hotel Management
16-Apr-2016 by GM, Hotel Management
Sehr geehrter Gast, Vielen Dank für Ihren Kommentar unser Hotel und die Lage in Bezug auf. Es ist unser Ziel, den höchsten Standard an Service sowie Sauberkeit halten daher wirklich zu schätzen Ihre Anmerkung wir. Wir arbeiten derzeit an Zimmer Sanierung, wenn alle Hotelbetten werden auch für neue, hoffentlich bequemer ersetzt werden. Vielen Dank noch einmal, und wir freuen uns darauf, Sie wieder begrüßen zu einem unserer neu renovierten Zimmer zu versuchen. Dein, Ulrich Hoffmeister , Generaldirektor
4out of 5
by Conleth from London

Reasonable Price and location.

Posted 11-Apr-2016 on Hotels
A short Business trip - adequate location and facilities
Comment from Hotel Management
18-Jun-2016 by GM, Hotel Management
Dear Valued Guest, Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review. Your positive comments will be shared with all the employees of the hotel.. We do hope to see you again very soon and make your next stay as impeccable as you had your last stay. Yours sincerely, Ulrich Hoffmeister General Manager
5out of 5
by ar

honeymoon

Posted 06-Apr-2016 on Ebookers
3rd time at this hotel cant fault the hotel everything Excellent the only thing missing is wifi in the room
5out of 5
by A verified traveller

Posted 05-Apr-2016 on Hotels
Comment from Hotel Management
18-Jun-2016 by GM, Hotel Management
Dear Valued Guest, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager Jumeira Rotana Dubai
5out of 5
by Carol from Oakland, California

Posted 04-Apr-2016 on Hotels
The hotel staff were consistently gracious, efficient and helpful. They made us feel welcomed and appreciated.
Comment from Hotel Management
18-Jun-2016 by GM, Hotel Management
Dear Ms. Carol, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager Jumeira Rotana Dubai
4out of 5
by A verified traveller from Puchheim

Gutes Hotel

Posted 29-Mar-2016
Pros: Frühstücksbüffet
Cons: Das Bad müsste saniert werden
Location: In unmittelbarer Umgebung gibt es Supermärkte und Restaurants
Das Hotel wird gerade saniert,deshalb hatten wir etwas Baulärm, was aber nicht schlimm war. Super Frühstücksbüffet. Die Lage ist nicht so optimal, wenn man öffentliche Verkehrsmittel benützen will, da es sehr weit ist bis zur Metro. Aber Taxis sind immer verfügbar und günstig. Von der Frühstücksterrasse hat man einen tollen Ausblick auf die Skyline von Dubai. Personal sehr freundlich. Die Zimmer waren sauber und gut eingerichtet.
Comment from Hotel Management
03-Apr-2016 by GM, Hotel Management
Sehr geehrte Frau Babara , Ich war traurig, die Probleme zu hören, die Sie während Ihres letzten Aufenthalt in unserem Hotel erlebt . Wir sind stolz auf die Qualität unserer Dienstleistung und ich haben eine Untersuchung durchgeführt , um herauszufinden, wie wir diese Zeit fiel kurz . Wir suchen immer den Service-Standard zu verbessern, die wir als auch im Rahmen dieses Programms bieten, die wir im Moment umfangreichen Renovierungsprogramm unternehmen . Im Namen von Jumeira Rotana , würde Ich mag unsere aufrichtige Entschuldigung für die Unannehmlichkeiten zu bieten , dass diese Probleme, die Sie verursacht haben Wir hoffen, dass Sie ein, unser Angebot zu nehmen und wieder bei uns bleiben. Wir freuen uns darauf, Sie bald zu sehen. Dein Ulrich Hoffmeister
5out of 5
by A verified traveller from Morgantown,WV

Nice conveniently located hotel

Posted 27-Mar-2016
Pros: Friendly and helpful staff, clean, quiet facilities
Location: Small convenience stores nearby are good for getting snacks and groceries; the nearby Lebanese restaurants serve great food
Overall I really enjoyed my stay here. There are many convenient shops located nearby, and the staff does a great job in helping guests as much as they can.
Comment from Hotel Management
04-Apr-2016 by GM, Hotel Management
Dear Valued Guest, I would like to thank you for sharing your feedback on Expedia.com. I'm extremely pleased to read that overall you had a lovely experience. It was nice to read your positive feedback on service and ambiance. Once again, I would like to thank you for taking the time to post your review and we look forward to having the pleasure of welcoming you back in the near future. Yours Sincerely, Ulrich Hoffmeister General Manager