Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from EG

very nice views, many top notch restaurants

Posted 11-Feb-2016
Pros: location, view and balconies in the rooms
Cons: the smell in the smoking floors, I am sure there are many solutions for that like using fragrances
it was a vacation, the staff just thrives to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, in the marina and close to the tram system.

Posted 01-Feb-2016
Very good transport links In the marina Very clean spacious rooms Very helpful staff But then if it wasn't it would be a highly rated hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel de luxe, tout confort, quartier branché

Posted 06-Jan-2016
Pros: Tout: confort, propreté, luxe, accueil et disponibilité et amabilité du personnel
Cons: La piscine est tres souvents a l'ombre : dommage. Les bains de soleil ne sont plus au soleil a partir de 15h30 (fin decembre): dommage.
Location: Dubai marina: quartier branché avec des restaurants tres proches, proximite de la plage, quartier tres sympa
Tout a été parfait: hotel de luxe, tout confort, grand luxe et confort, vraiment le top. Notre chambre etait au 19e etage, vu sur le golf persique et la Dubai marina, le top. Malgre de nombreuses grues et nombreux chantiers, pas de bruit gênant dans la chambre d'hôtel. Le personnel est tres acceuillant, toujours au service du client. Quartier tres branché et luxueux (défilé de voitures de luxe devant l'hôtel), avec pleins de restaurants à côté et la plage proche (navette pour aller a l'hotel Meridien, ou on a acces a la plage). Seul bémol : la piscine est souvent a l'ombre (mais elle est chauffée a 30°C), mais les bains de soleil sont tous a l'ombre au pire a 15h30 , dommage de ne pas avoir prevu un autre espace plus ensoleillé, d'autant qu'il n'y a pas de piscine intérieure.
4 out of 5
Recommended
for Families
by A verified traveller from London

Great hotel with good restaurants

Posted 04-Jan-2016
Pros: Restaurants, location, friendliness of staff.
Cons: Training of staff.
Location: Excellent, Marina area delightful and close to beach with good access to shopping and roads to other parts of Dubai.
Generally a very good stay. Really good sized rooms (apartments) in Tower 1 so overlooking Marina. Staff very friendly but sometimes lacking in common sense and training. One chap on coffee counter in main lobby couldn't make coffee and had to call someone else to help and I kept on being sent to the wrong desk for bookings of excursions/new year's booking etc. They actually lost the record of booking a Safari experience so I had difficulty in paying. Lots of goodwill but could do with better training and organisation. Food and beverages very expensive but I assume this is par for the course in Dubai hotels. Over £5 equivalent for a coffee or small bottle of water!! Being linked to the Royal Meridian hotel resort is a big plus, short shuttle service. Service and food at RM excellent. Maya restaurant for new year was superb. Top location and good hotel overall.
5 out of 5
Recommended
for Everyone
by A verified traveller

Stunning Hotel excellent service - best in world

Posted 03-Jan-2016
I would say this is the best hotel I have stayed in for customer service. Nothing is too much for their guests. This is now my second stay at Grosvenor house and I will definately be coming back again. Great that you can use use the beach and pool facilities at sister hotel Royal meridian. Would recommend this hotel highly to others.
4 out of 5
Recommended
for Everyone
by A verified traveller from jubail saudi arabia

Good

Posted 16-Dec-2015
I had a good time in the hotel it is new and close to the beach and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveller

Esperienza fantastica

Posted 13-Dec-2015
Esperienza fantastica. Struttura bellissima nel cuore di Dubai Marina a due passi dalla metropolitana, dalla spiaggia e da the walk. Ottima la scelta di locali e ristoranti all'interno dell'hotel. Anche la spa e la piscina sono assolutamente degne di nota.........
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good location and staff, but a couple of niggles

Posted 24-Nov-2015
Pros: Staff were very helpful and friendly
Cons: Greater soundproofing and better room cleaning.
Location: Great location near the Marina.
I stayed for 3 nights recently and there is no doubting the amenities of the hotel or the quality of the staff who couldn't do enough for you. However there were a few minor gripes that would make me think twice about staying there again given the plethora of good hotels available in Dubai. 1 - I found a large cluster of hairs in the bedding on the first night, not a nice feeling to have someone else hair and made me think they didn't pay full attention to the cleanliness as you would like. 2 - On the last night my bedroom wasn't serviced. Not a major problem for me but given the hotel's 'class' you would say a bit below standard. 3 - The rooms were quite noisy and although the first few nights I do not believe there was anyone next door, when there was on the last night you could hear quite a lot through thin walls.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Bellissimo hotel a Dubai Marina

Posted 17-Nov-2015
Pros: tutto
Ottimo in tutto. La mia camera (eravamo in due) era composta da due camere da letto, cucina, salotto e ben 4 bagni. Ci hanno dato una suite con vista baia in quanto non vi erano altre camere "normali" disponibili. Arredamento ottimo, pulizia ottima, personale gentilissimo. Se si vuole fare la colazione all'interno dell'hotel bisogna sapere che si andranno a spendere 40 euro a testa per ogni colazione. Se si vuole cenare all'interno dell'hotel bisogna sapere che minimo di spenderanno 70 euro a testa. Però nelle vicinanze, a due passi a piedi, si trovano pasticcerie, bar e ristoranti di ottima qualità nei quali spendere molto molto meno.
5 out of 5
Recommended
for Couples
by Fatai from Nigeria

Excellent

Posted 11-Nov-2015 on Hotels
Very pleasant