Exceptional Hotel - everything you could ever want
We have just returned from the most incredible 10 night stay at Dar al Masyaf! Our 2nd visit.
We stayed in an Arabian Summerhouse - they are exquisite. The privacy, surroundings and service are second to none. Immaculately kept, tranquil and exclusive.
Sharfan, our butler in villa 16, made our stay extra special! He helped us with all reservations and gave us some excellent ideas/suggestions. His service and extra touches were outstanding. The best!
Our attendant at the villa, Naresh, was also excellent and kept our room immaculate.
Our favourite restaurant was The Hide - incredible steak and atmosphere!
We also were able to visit the Burj al Arab during our stay, something which wasn’t included last time we visited. This is a huge improvement. We stayed half board and were able to dine at the restaurants there for a very reasonable supplement. To simply visit this hotel is an experience in itself. A must!
If I was disappointed by anything it would be 2 things.
1. Check in - last time we visited we could not fault this. We were escorted to a private area where we sat with cold towels and a welcome drink. This time we’re taken to a larger waiting area where we sat unattended for around 15 minutes. There were no welcome drink, towels etc. It took too long.
2. Restaurant supplements on half board, particularly Pai Tai. 180AED per person - not good value considering menu prices.
However, this place is close to perfection and we will be returning (soon)!!!
Comment from Hotel Management
05-Oct-2017 by Pierre Al Andary, Hotel Management
Thank you for sharing your feedback about your recent stay with , we appreciate your comments and we look forward to welcoming you back in the near future.