Ratings based on 406 Verified Reviews

4.8 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Incredible stay

Posted 17-Feb-2018
As a family with two young children, we had an amazing week. The hotel, staff, service and food were superb. Kids club was very popular with the children and the beach was beautiful. A real winner!!
Comment from Hotel Management
18-Feb-2018 by Pierre Al Andary, Hotel Management
Dear Guest, thank you for sharing the feedback about your recent stay in Dar Al Masyaf. We appreciate your comments and we look forward to welcoming you back in the near future. Kind Regards, Pierre
5 out of 5
Recommended
for Everyone
by A verified traveller from dar al masyaf jumeira heach madinat dibai

Magic in the emirates

Posted 28-Jan-2018
Fantastic hotel with luxurious rooms exemplary service abd fantastic food within a setting to die for on the edge of the Arabian Sea Add to that the Dubai Desert Classic golf tournament too
Comment from Hotel Management
01-Feb-2018 by Laura Allen, Hotel Management
Dear Guest, Thank you for the positive review that you have shared with regards to your recent holiday in Jumeirah Dar Al Masyaf. I am delighted to learn that you enjoyed your stay and we do look forward to welcoming you back at Dar Al Masyaf Madinat Jumeirah in the not too distant future. Kind Regards, Laura Allen
5 out of 5
by A verified traveller

Posted 17-Dec-2017 on Hotels
Butler Guli was fantastic
Comment from Hotel Management
27-Dec-2017
Dear Guest, Thank you very much for taking the time to share your feedback with us. I am delighted to learn that you enjoyed your stay, especially Guli and we do look forward to welcoming you back at Dar Al Masyaf Madinat Jumeirah in the not too distant future. Kind Regards, Laura Allen
5 out of 5
Recommended
for Families
by A verified traveller from Edinburgh

Top quality hotel located on private beach

Posted 28-Nov-2017
Pros: The friendliness of the staff, the cleanliness and overall feel of the place.
Cons: A greater choice of less expensive eating options.
Location: The hotel is located quite far out of the central part of Dubai and is more of a stand alone resort with easy access to Dubai attractions by taxi.
The hotel is very upmarket in terms of facilities, staff, cleanliness and choice. The staff cannot do enough for you and were very helpful. Despite our early arrival there is a room made available to guest where they can shower and rest until check in time if necessary. The onsite Souk has quality outlets where you can purchase a wide variety of items and there are many dining options although some might consider these expensive.
Comment from Hotel Management
30-Nov-2017 by Laura Allen, Hotel Management
Dear Guest, Thank you for the wonderful review about Jumeirah Dar Al Masyaf that you have shared on Expedia. I appreciate your kind words for the standards of service provided by our colleagues during your stay, we will definitely be looking forward to welcoming you once again to Dar Al Masyaf for another splendid holiday. Kind Regards, Laura Allen
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Oct-2017
Incredible experience, fantastic service, amazing setting
Comment from Hotel Management
02-Nov-2017 by Pierre Al Andary, Hotel Management
Dear Guest , Thank you for sharing the feedback of your recent stay with us, we appreciate your comments and we look forward to welcoming you back in the near future. Regards, Pierre
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Gorgeous setting and facilities

Posted 16-Oct-2017
Pros: as above
Cons: as above
Location: Everything imaginable was available and, to the extent anything is close in Dubai, accessible.
Staff are very attentive and numerous and unfailingly cheerful, polite and helpful. The design and layout are simply spectacular, very relaxing and pleasant. We thoroughly enjoyed every aspect of the resort, except perhaps the cost of food and drink. These are expensive across all the cafes and restaurants. Perhaps that reflects the level of importation of food into Dubai however.
Comment from Hotel Management
02-Nov-2017 by Pierre Al Andary , Hotel Management
Dear Guest , Thank you for sharing the feedback of your recent stay with us, we appreciate your comments and we look forward to welcoming you back in the near future. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Durham

Exceptional Hotel - everything you could ever want

Posted 05-Oct-2017
We have just returned from the most incredible 10 night stay at Dar al Masyaf! Our 2nd visit. We stayed in an Arabian Summerhouse - they are exquisite. The privacy, surroundings and service are second to none. Immaculately kept, tranquil and exclusive. Sharfan, our butler in villa 16, made our stay extra special! He helped us with all reservations and gave us some excellent ideas/suggestions. His service and extra touches were outstanding. The best! Our attendant at the villa, Naresh, was also excellent and kept our room immaculate. Our favourite restaurant was The Hide - incredible steak and atmosphere! We also were able to visit the Burj al Arab during our stay, something which wasn’t included last time we visited. This is a huge improvement. We stayed half board and were able to dine at the restaurants there for a very reasonable supplement. To simply visit this hotel is an experience in itself. A must! If I was disappointed by anything it would be 2 things. 1. Check in - last time we visited we could not fault this. We were escorted to a private area where we sat with cold towels and a welcome drink. This time we’re taken to a larger waiting area where we sat unattended for around 15 minutes. There were no welcome drink, towels etc. It took too long. 2. Restaurant supplements on half board, particularly Pai Tai. 180AED per person - not good value considering menu prices. However, this place is close to perfection and we will be returning (soon)!!!
Comment from Hotel Management
05-Oct-2017 by Pierre Al Andary, Hotel Management
Dear Guest, Thank you for sharing your feedback about your recent stay with , we appreciate your comments and we look forward to welcoming you back in the near future. Regards, Pierre
5 out of 5
by A verified traveller

Posted 30-Sep-2017 on Hotels
Comment from Hotel Management
06-Oct-2017
Dear Guest, Thank you for sharing the feedback of your recent stay with us, we appreciate your comments and we look forward to welcoming you back in the near future. Regards, Pierre
2 out of 5
by A verified traveller from Brooklyn NY

Very depressing

Posted 30-Sep-2017
Room was very dark. Very depressing. Concierge was not very friendly. Room wasn't very clean either.
Comment from Hotel Management
04-Nov-2017 by Pierre Al Andary, Hotel Management
Dear Guest , Thank you for sharing your feedback with us, we regret that your stay was not up to your expectation . we hope that we will get an opportunity to welcome you back in the near future to rebuilt your trust with our product and service. Kind regards, Pierre
5 out of 5
by Andrew

Pure luxury

Posted 30-Sep-2017 on Hotels
Luxury done tastefully - best hotel I’ve ever been to and hope revisit in the near future.
Comment from Hotel Management
06-Oct-2017
Dear Guest, Thank you for sharing the feedback of your recent stay with us, we appreciate your comments and we look forward to welcoming you back in the near future. Regards, Pierre