Ratings based on 383 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from BH

Good location close to Down down but old.

Posted 14-Jan-2017
The location is good. Hotel is bit old. Staff are friendly.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
Friendly staff. Great experience, central location.
4out of 5
Recommended
for Everyone
by A verified traveller from ON, Canada

Good location and excellent service

Posted 05-Jan-2017
Taking the subway is an experience in itself, and from the hotel to the shopping mall and Burj Khalifa is a short trip by subway or taxi. Good location. There is a shuttle service to the beach as well, I think it is twice daily. Hotel is clean, well maintained and welcoming, while staf is helpful and friendly. The swimming pool and spa are good ametities if you do not want to leave the building. Beds are confortable, and we had a plate with fruits every other day. We enjoyed the stay, I would come back, and recommend to others.
4out of 5
Recommended
for Everyone
by A verified traveller from Köln

Gute Lage an naher Metrostation

Posted 27-Dec-2016
Das Crown Plaza ist zwar etwas älter aber gepflegt und sehr sauber. Das Personal ist ausgesprochen freundlich und in jeder Hinsicht hilfsbereit und zuvorkommend. Die Lage ist gut, insbesondere wegen der rd. 300m Entfernung zur Metrostation. Preis/Leistung gut weil Buchung von Club Zimmer mit einigen guten Extras.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Very hospitable staff and nice facilities

Posted 20-Dec-2016
Pros: Location, cleanliness and staff customer service. The breakfast offered a very reasonable variety of foods.
Location: A visit to Burj Khalifa, Dubai Mall and JBR
Centrally located Hotel with clean and comfy rooms.
Comment from Hotel Management
21-Dec-2016 by Georges Farhat, Hotel Management
Dear Zaiem, We are pleased to note that you had an enjoyable overall stay. Thank you for your comments about the hotel's location, cleanliness and service, as well as the breakfast. We hope to have you back again in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

All in one

Posted 12-Dec-2016
Great hotel that compliments the Dubai experience. The staff was excellent and made every effort to accommodate the guests. We ate, partied, and relaxed without leaving the hotel. A wide variety of restaurants are offered and Chamas is amazing. Zinc night club was very energetic with a nice variety of popular music. My husband and I had a great time and would definitely stay at Crowne Plaza if we visit again.
Comment from Hotel Management
15-Dec-2016 by Georges Farhat, Hotel Management
Dear Machayas, We are delighted to note that you had an overall great stay at Crowne Plaza® Dubai. We are pleased that our staff managed to meet your every needs. We are glad that you were able to enjoy some of our 13 restaurants and bars. Thank you for your recommendation and we definitely look forward to having you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
3out of 5
by A verified traveller from Egypt

Nice location, small rooms

Posted 04-Dec-2016
Pros: I liked to location
Location: Location is good near to Metro, 24 Subway for food, coffees near by. Also Dubai Mall is 10 min far by Taxi.
Hotel is not 5 star WOW hotel, it's typical hotel, small in everything, rooms, reception, food, swimming pool. It's nice but as I said not WOW, and over priced.
Comment from Hotel Management
13-Dec-2016 by Georges Farhat, Hotel Management
Dear Tarek, Thank you for sharing a review of your stay at Crowne Plaza® Dubai. Thank you for your feedback of the hotel's location. We hope you were able to try some of our 13 restaurants and bars. We hope to have the chance to welcome you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
3out of 5
Recommended
for Everyone
by A verified traveller

Business

Posted 22-Nov-2016
It is nice hotel it is more for business rather than holiday I like it and I will recommended to my friends
Comment from Hotel Management
28-Nov-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, We are pleased that you enjoyed your stay at Crowne Plaza® Dubai. Thank you for your recommendation and we hope to have you back again. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5out of 5
Recommended
for Everyone
by A verified traveller from Saudi Arabia

It was a great experience!

Posted 08-Nov-2016
Cons: The suites are on the street side and at night there are some noises that made sleeping a little hard for me
Location: The location is great as there's access to all sorts of public transportation and it's very close to attractions such as Burj Khalifa.
It was a great stay and I received a very special treatment as an IHG member.
Comment from Hotel Management
10-Nov-2016 by Georges Farhat, Hotel Management
Dear Ahmad, We are pleased that you had a great stay at Crowne Plaza® Dubai. We hope to welcome you back once again in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Good location. Great staff.

Posted 05-Nov-2016
Fast check inn. Helpfull staff. Good facility. Convenient location.
Comment from Hotel Management
08-Nov-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your recent stay at Crowne Plaza® Dubai. We are pleased that our staff managed to assist your every needs. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai