Ratings based on 389 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Jubail, Saudi Arabia

Great Weekend Break!

Posted 20-Feb-2017
Pros: Just about everything! Check-in and check-out were fast and easy. The room was clean and spacious. We loved our stay in the hotel/
Location: The Dubai Metro has a stop a few hundred meters away. Again, very easy to reach and use to explore Dubai.
My family and I just spent a wonderful long weekend in Dubai. The hotel is centrally located, which makes it very easy to explore this ever changing and vibrant city via the Metro. The food was excellent, and the hotel staff was top notch!
2out of 5
by A verified traveller from Massagno

Albergo ormai vecchio e da ristrutturare.

Posted 03-Feb-2017
Pros: Poco, nulla
Cons: Tutto, a parte il personale che è gentile e disponibile
Location: Lontano dalle spiaggie, va bene se si deve andare al centro congressi
Albergo vecchio al confronto degli altri nuovi appena costruiti. Camera con vista autostrada. Rumorosa e con aria condizionata poco efficiente. Set da bagno di bassa qualità. Buona colazione.
5out of 5
Recommended
for Everyone
by A verified traveller

localização fácil - comércio ao redor!

Posted 23-Jan-2017
Pros: localização
Location: Este Hotel, conjuga um custo benefício pois além de não custar muito, fica em uma região muito bem localizada, com pequenos restaurantes e redes de co
Este Hotel, conjuga um custo benefício pois além de não custar muito, fica em uma região muito bem localizada, com pequenos restaurantes e redes de comida ao redor.Facilitando ao turista à cara vida de Dubai.
1out of 5
by A verified traveller from mishawaka IN

Privacy

Posted 23-Jan-2017
First day after checking in went to the room and lay down on the bed after an exhausting flight. One of the housekeeping people With his master key walks in and stands and looked at us me and my wife. Next day another guy did the same things. Even the tag for don't inturp was ganging on the door. And my room was non smoking but smiling like cigarettes
3out of 5
by A verified traveller from BH

Good location close to Down down but old.

Posted 14-Jan-2017
The location is good. Hotel is bit old. Staff are friendly.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
Friendly staff. Great experience, central location.
4out of 5
Recommended
for Everyone
by A verified traveller from ON, Canada

Good location and excellent service

Posted 05-Jan-2017
Taking the subway is an experience in itself, and from the hotel to the shopping mall and Burj Khalifa is a short trip by subway or taxi. Good location. There is a shuttle service to the beach as well, I think it is twice daily. Hotel is clean, well maintained and welcoming, while staf is helpful and friendly. The swimming pool and spa are good ametities if you do not want to leave the building. Beds are confortable, and we had a plate with fruits every other day. We enjoyed the stay, I would come back, and recommend to others.
4out of 5
Recommended
for Everyone
by A verified traveller from Köln

Gute Lage an naher Metrostation

Posted 27-Dec-2016
Das Crown Plaza ist zwar etwas älter aber gepflegt und sehr sauber. Das Personal ist ausgesprochen freundlich und in jeder Hinsicht hilfsbereit und zuvorkommend. Die Lage ist gut, insbesondere wegen der rd. 300m Entfernung zur Metrostation. Preis/Leistung gut weil Buchung von Club Zimmer mit einigen guten Extras.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Very hospitable staff and nice facilities

Posted 20-Dec-2016
Pros: Location, cleanliness and staff customer service. The breakfast offered a very reasonable variety of foods.
Location: A visit to Burj Khalifa, Dubai Mall and JBR
Centrally located Hotel with clean and comfy rooms.
Comment from Hotel Management
21-Dec-2016 by Georges Farhat, Hotel Management
Dear Zaiem, We are pleased to note that you had an enjoyable overall stay. Thank you for your comments about the hotel's location, cleanliness and service, as well as the breakfast. We hope to have you back again in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

All in one

Posted 12-Dec-2016
Great hotel that compliments the Dubai experience. The staff was excellent and made every effort to accommodate the guests. We ate, partied, and relaxed without leaving the hotel. A wide variety of restaurants are offered and Chamas is amazing. Zinc night club was very energetic with a nice variety of popular music. My husband and I had a great time and would definitely stay at Crowne Plaza if we visit again.
Comment from Hotel Management
15-Dec-2016 by Georges Farhat, Hotel Management
Dear Machayas, We are delighted to note that you had an overall great stay at Crowne Plaza® Dubai. We are pleased that our staff managed to meet your every needs. We are glad that you were able to enjoy some of our 13 restaurants and bars. Thank you for your recommendation and we definitely look forward to having you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai