Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Egypt

Nice location, small rooms

Posted 04-Dec-2016
Pros: I liked to location
Location: Location is good near to Metro, 24 Subway for food, coffees near by. Also Dubai Mall is 10 min far by Taxi.
Hotel is not 5 star WOW hotel, it's typical hotel, small in everything, rooms, reception, food, swimming pool. It's nice but as I said not WOW, and over priced.
3out of 5
by A verified traveller

Business

Posted 22-Nov-2016
It is nice hotel it is more for business rather than holiday I like it and I will recommended to my friends
Comment from Hotel Management
28-Nov-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, We are pleased that you enjoyed your stay at Crowne Plaza® Dubai. Thank you for your recommendation and we hope to have you back again. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5out of 5
by A verified traveller from Saudi Arabia

It was a great experience!

Posted 08-Nov-2016
Cons: The suites are on the street side and at night there are some noises that made sleeping a little hard for me
Location: The location is great as there's access to all sorts of public transportation and it's very close to attractions such as Burj Khalifa.
It was a great stay and I received a very special treatment as an IHG member.
Comment from Hotel Management
10-Nov-2016 by Georges Farhat, Hotel Management
Dear Ahmad, We are pleased that you had a great stay at Crowne Plaza® Dubai. We hope to welcome you back once again in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4out of 5
by A verified traveller

Nice hotel. Good location. Great staff.

Posted 05-Nov-2016
Fast check inn. Helpfull staff. Good facility. Convenient location.
Comment from Hotel Management
08-Nov-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your recent stay at Crowne Plaza® Dubai. We are pleased that our staff managed to assist your every needs. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4out of 5
by A verified traveller from e

Great location close to shoping and metro

Posted 08-Sep-2016
Friendly/ helpful staff. plan on staying at this hotel again.
Comment from Hotel Management
08-Sep-2016 by Georges Farhat, Hotel Management
Dear michael, We are glad that you enjoyed your stay with us at Crowne Plaza® Dubai. I will be pleased to share your comments with the management team. We definitely look forward to having you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5out of 5
by A verified traveller

Very nice room and excellent customer service

Posted 07-Sep-2016
Pros: Everything
Cons: Nothing
Location: Excellent location
The customer service at front desk was excellent and the rooms
Comment from Hotel Management
08-Sep-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, We are pleased that you had an enjoyable stay at Crowne Plaza® Dubai. Thank you for your feedback of the hotel's location, service and the rooms. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
1out of 5
by A verified traveller

Posted 03-Sep-2016 on Hotels
Hotel needs a serious Revamp. Very old and depressing
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
Dear Valued Guest, We are sorry to hear that we weren't able to match your expectations. Your feedback is important to us and will be used as we continue to improve our products and services. We hope to have the chance to welcome you in the future as we continue to upgrade. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
3out of 5
by A verified traveller

Posted 28-Aug-2016 on Hotels
Ok hotel and service but not as a 5 star hotel
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Crowne Plaza® Dubai and for sharing a review. We are pleased that you enjoyed the service. We hope to have the chance to welcome you back for a more compelete experience. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
3out of 5
by A verified traveller from almalki, nawaf

Posted 25-Aug-2016
Will i boocked for a rate of 108 US but when reach hotel they make the rate 140 US. ?! Thats make me upset. Please advise me about the reason
4out of 5
by MUKHTAR from Dammam

Posted 22-Aug-2016 on Hotels
Nice location and friendly staff
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Dear Mukhtar, Thank you for sharing a review of your stay at Crowne Plaza® Dubai. We are pleased that you enjoyed the hotel's location and thank you for your comments about the staff. We hope to welcome you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai