Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Edinburgh

Great Hotel, friendly staff - fabulous Location

Posted 16-Apr-2016
Hotel was very nice and staff excellent. Staff couldn't did nought got you. Excellent food available, every taste catered for. Alcohol available in rescue ants and mini bar in room. Location was great close to metro, Dubai Mall, creek & top attractions - palm only a taxi ride away.
Comment from Hotel Management
17-Apr-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, We are pleased that you had a great overall stay at Crowne Plaza® Dubai. Thank you for your comments about the staff and service, food and th location. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5 out of 5
by A verified traveller

Posted 12-Apr-2016
Always good to be at the crowne. Highly recommended
Comment from Hotel Management
17-Apr-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for your continuous support with Crowne Plaza® Dubai. We definitely look forward to your next visit. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4 out of 5
by A verified traveller from firenze

Ottima posizione centrale

Posted 10-Apr-2016
Pros: La posizione, gentilezza personale, ampiezza camera, rapporto qualità prezzo.
Cons: Colorarlo un po' di più, pareti o quadri.
Sono appena tornata da Dubai , ho soggiornato con mio marito in queso hotel e siamo rimasti molto soddisfatti. Avevamo monolocale con letto King size , la camera era spaziosa con soggiorno e piccolo angolo cottura attrezzato di tutto. Personale gentilissimo, colazione abbondantissima. Navetta gratuita per Dubai mall e spiaggia. Ho avuto anche la piacevole sorpresa di trovare una torta di compleanno con lettera di auguri visto che durante il mio soggiorno compivo gli anni. L'hotel è vicinissimo al metro e comunque i taxi sono abbordabilissimi. Ho letto recensioni di altri clienti che considerano il Crowne Plaza vecchiotto, io direi classico ma perfetto e pulitissimo. Quindi lo consiglierei assolutamente.
5 out of 5
by A verified traveller from Los Angeles, Ca

Excellent time

Posted 10-Apr-2016
Pros: Everything
Location: Dubai mall, Burk Khalifa Tower, metro
Amazing hotel, close to Dubai Mall, food was delicious, staff very friendly.
Comment from Hotel Management
17-Apr-2016 by Georges Farhat, Hotel Management
Dear Patricia, We are pleased to note that you had an excellent stay at Crowne Plaza® Dubai. Thank you for your comments about the hotel's location, food and service. We look forward to your next visit. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4 out of 5
by A verified traveller

Great hotel, good value, excellent staff.

Posted 09-Apr-2016
Great place to stay, central to my business, food was decent, staff outstanding.
Comment from Hotel Management
17-Apr-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, We are pleased to note that you had a great stay at Crowne Plaza® Dubai. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
5 out of 5
by A verified traveller

Nice hotel, very convenient location

Posted 04-Apr-2016
Convenient location, excellent staff, excellent breakfast, very good value for the money. The hotel is a bit older, but very well kept. I definitely recommend this hotel.
Comment from Hotel Management
17-Apr-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza® Dubai. Thank you for your comments about the location, service, breakfast and the overall value. We greatly appreciate your recommendation and we hope to welcome you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4 out of 5
by A verified traveller

Posted 08-Feb-2016
Not sure who's fault, perhaps my own. The Expedia selection called this a VIP+ selection and that the hotel "may" provide extras. No extras were ever provided. I will not select a hotel based on being a VIP+ again.
Comment from Hotel Management
14-Feb-2016 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza® Dubai. Please note that we are not included in the VIP program of Expedia. We hope to welcome you back in the near future for a more complete experience. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
4 out of 5
by wayne from Holmfirth

one of many stays in dubai

Posted 24-Jan-2016 on Hotels
this is my go-to hotel in Dubai when I work. approx. 50 dhirams in a taxi from the airport. staff/service is excellent. onsite facilities are good - wagamamas and the sports bar are both reasonable and convenient. plenty of other restaurants and cafes a short walk either way from the hotel. metro station right opposite makes it very convenient and only two stops from Burj khalifa and mall. wifi is good throughout (although beware you cannot make video calls over internet on wifi!!!). only downside is the rooms are a bit small and getting a little bit tired - get an exec room if you can!
Comment from Hotel Management
02-Apr-2016 by Georges Farhat, Hotel Management
Dear wayne, Thank you for your continuous support with Crowne Plaza Dubai. Thank you for your comments about the hotel’s location, excellent staff and service. We are pleased that you were able to try Wagamama and Harvester’s Pub. As you have mentioned, we do have a total of 13 award winning restaurants and bars. On the other hand, your comments about the wifi and rooms will be noted as we aim to continuously improve our products to give our guests something to look forward to. We hope to have the chance to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
by Kari from Singapore

Weekend Stay

Posted 23-Jan-2016 on Hotels
Nice weekend stay over
Comment from Hotel Management
02-Apr-2016 by Georges Farhat, Hotel Management
Dear Kari, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay. We are pleased that you had a great weekend overall. I will be happy to share your comments with the management team and staff. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
by Mouna Z.

Een prima hotel

Posted 18-Jan-2016 on Ebookers
Een prima hotel Waar kan je vermaken s avonds Het hotel is vooral bestemd aan mensen die van avond leven houden