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Get an overview of this hotelSophisticated high-rise hotel on Sheikh Zayed Road


Modern malls, old souks

Crowne Plaza Dubai is opposite the Dubai International Convention Center. It's a 10-minute drive to Dubai Mall, home to top designer stores and the whale sharks of Dubai Aquarium. In old Dubai, 12 minutes away by car, guests can haggle at the Gold Souk and catch a water taxi across Dubai Creek.

Spoiled for choice

Guests can dine for days without repeating a meal, thanks to 13 bars and restaurants that serve everything from sushi to mezze. After dancing into the early hours at the ground-floor Zinc Night Club, guests can spend the next day recovering in the spa or beside the outdoor pool.

Dubai skyline views

The hotel’s 568 rooms offer spectacular views of the dazzling Dubai skyline, while WiFi and satellite TV keep guests connected with the rest of the world. The Crowne Plaza Sleep Advantage® program delivers additional benefits – such as aromatherapy kits – to encourage a restful stay.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Crowne Plaza Dubai provides a sauna, a steam room, a 24-hour health club, a fitness center, and a poolside bar where guests can unwind with a drink.

This 5-star property has 13 restaurants to choose from. A buffet breakfast is served daily for a fee. Business amenities consist of a business center, limo/town car service, and 15 meeting rooms. Public areas are equipped with free WiFi. Event facilities include a conference center and conference space.

This luxury hotel also offers a nightclub, and a terrace. A beach shuttle and a shopping center shuttle are complimentary for guests. Onsite valet parking is also complimentary.

Crowne Plaza Dubai has designated areas for smoking.

  • Gift shops or newsstand 
  • Babysitting or childcare (surcharge) 
  • Free shopping center shuttle 
  • Conference space 
  • Free valet parking 
  • Free beach shuttle 
  • Terrace 
  • Express check-in 
  • Wedding services 
  • Steam room 
  • Express check-out 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Safe-deposit box at front desk 
  • Total number of rooms - 568 
  • Babysitting or childcare 
  • Number of floors - 23 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • 24-hour health club 
  • Free WiFi 
  • Computer station 
  • Designated smoking areas 
  • Sauna 
  • 24-hour front desk 
  • Business center 
  • Laundry facilities 
  • Elevator/lift 
  • Outdoor pool 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 15 
  • Nightclub 
  • Parking (limited spaces) 
  • Poolside bar 
  • Luggage storage 
  • Year Built 1994 
  • Number of restaurants - 13 
  • Number of buildings/towers - 3 
  • Spa services on site 
  • Porter/bellhop 
  • Conference center 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking, Parking (limited spaces)

Room Amenities

  • Free bottled water 
  • Slippers 
  • Bathtub only 
  • Cable TV service 
  • Flat-panel TV 
  • Phone 
  • Free toiletries 
  • Pay movies 
  • Separate sitting area 
  • Air conditioning 
  • Free newspaper 
  • Premium TV channels 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Harvesters Pub - This restaurant specializes in British cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Al Fresco Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Sakura Japanese Restauran - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Trader Vics - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and a fitness center.

  • Playground on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 2 PM

Minimum check-in age is 21

Check-in time starts at 2 PM

Special check-in instructions:

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


You'll be asked to pay the following charges at the property:
  • Tourism fee: AED 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 115 for adults and AED 57.50 for children (approximately)
  • Rollaway bed fee: AED 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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