Ratings based on 2,463 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing Hotel

Posted 24-Feb-2017
Pros: Location
The Hotel was amazing, had a great view and the staff was very friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 24-Feb-2017
Very expensive everything expensive Expensive Expensive
4out of 5
Recommended
for Families
by A verified traveller from Mengkofen

Zusatzkosten sind absolut ueberhoeht! Super Hotel

Posted 23-Feb-2017
Pros: Wasserpark.
Cons: mehr vorab Verpflegungsleistungen zur Buchung anbieten!
Location: nicht viel ausser die Hoteleigenen Angebote und Helirundflug am Parkplatz des Hotels zu sehr hohen Kosten! (30 Min. EUR450,-/Person egal ob Ki o. Erw)
Mindestkosten sind zum explodieren wenn man vor Ort alles bezahlen muss, Vorabbuchung lohnt sich! Preise im Hotel sehr teuer und teilweise schliessen die Bars (Ausnahme Lobby Bar) sehr frueh, ab 22:00 Uhr sind die Strand Bars und auch die Bars in den unteren Etagen geschlossen. Wochenende sind Disco geoeffnet fuer Unterhaltung. Personal nett, aber oft an der Rezeption auch von oben herab. Extrakosten sehr hoch, Late Check-out nur bis 18:00 Uhr moeglich obwohl noch hohe Verfuegbarkeit in fast allen Kategorien an Zimmer auch unserem! Am Ende war ein Late-Check out doch moeglich gegen eine Gebuehr von EUR50,-/Stunde also fuer 9 Std. (hatten 3 Zi. gebucht!!!) EUR450,- extra! Neues ATLANITIS geplant neben Parkplatz des Wasserparks, daher kann es zu Baulaerm kommen bei Zimmern mit Aussicht nach Downtown Dubai! Sonst super Hotel, Wasserpark genial und fuer Kinder ist auch vieles geboten (gegen hohen Aufpreis!) Getraenke Nebenkosten absolut ueberzogen! Bitte bedenken: NICHT alle Zimmer haben Balkon! Meist nur in den hoeheren Kategorien enthalten! Blick Richtung Jumeirah oder Dubai City View lohnt sich!
5out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Five star resort

Posted 23-Feb-2017
Pros: Everything!
Cons: The price!- Although I would definitely pay this again because it was well worth it!
Location: Located on the top of the Palm! Tram stop at the hotel. Near to Skydive dubai which is well recommended.
I enjoyed every minute of my stay at the Palm Atlantis. The hotel staff were really accomodating and very attentive. We loved Gordon Ramseys Bread Street Kitchen and many of the other restaurants we tried. I loved the dolphin encounters which are discounted rates for hotel customers. There is so much to do at the hotel for all the family with the water park, zip lining, aquarium, snorkeling, beaches, pools, bars, there is so much for everyone!
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic family friendly hotel

Posted 22-Feb-2017
It was a little chilly and cloudy when we went but there was still plenty to entertain our 7 year old boy. The water park was amazing - clean, safe and very friendly staff 😎
1out of 5
by A verified traveller from london

Posted 21-Feb-2017
So rubbish... Never going again The workers lied to us...
5out of 5
Recommended
for Everyone
by A verified traveller

clean, everything available to you, good security

Posted 20-Feb-2017
Pros: everything especially its beauty. Made me feel like a queen in a palace
Cons: nothing
Location: global world and the miracle garden
enjoyed the service location and friendly people very helpful in assisting you
3out of 5
by A verified traveller

Rooms Too Hot and Pools all Very Cold

Posted 19-Feb-2017
This was our second visit and very disappointed not helped by a week of cloud with no sign of the sun. Very surprised that no heating of the pool and with sustained overcast weather pools were uncomfortably cold. In contrast we could not cool the rooms despite reporting the problem on two occasions. Seems the central AC control is reduced in cooler weather to save costs!
3out of 5
by A verified traveller

Atlantis the Palm

Posted 18-Feb-2017
Très grand hotel, les chambres sont confortables, bcp d'activités pour les enfants. Néanmoins service pas à la hauteur d'un établissement de ce niveau.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Nice Hotel with lots to do

Posted 17-Feb-2017
Pros: Hotel location, amenities,
Cons: The hotel staff service was not up to 5 star. There were lots of staff, I am not sure if all they know what they doing and what is customer service.
Location: Perfect location
Very happy with the hotel facilities. Lots to do for children, family friendly.