Interior
Check availability

Reviews of Al Manar Hotel Apartments

Al Manar Hotel Apartments
the corner 24th and 9th street, near Al Qiyadah Metro Station, Dubai

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 154 reviews" "
Rating 8 - Good. 58 out of 154 reviews" "
Rating 6 - Okay. 39 out of 154 reviews" "
Rating 4 - Poor. 22 out of 154 reviews" "
Rating 2 - Terrible. 9 out of 154 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, property conditions & facilities
Need to improve on cooking utensils
Stayed 19 nights in Sep 2023

8/10 Good

Ahmed

Stayed 7 nights in Jun 2023

10/10 Excellent

Ramses

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

May Ann

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Good Place
Its good place to stay with friends
Stayed 2 nights in May 2022

4/10 Poor

Katie

Travelled with family
Extremely rude reception staff
The entrance is in the car park and had a strong sewage smell. Once in the hotel is was better and clean enough. However, my wife made this booking in my name with her credit card as security. The reception staff cancelled my booking as it was not my card, although payment was supposed to be taken at the hotel usu g my card with me present My wife called from UK and spoke to them they agreed to accept my card as the booking was in my name. However the next morning the new reception staff said my booking was cancelled and i had to pay new rate as they had no note saying existing rate would be honoured. They actually said pay it or leave! Clearly they just wanted a booking made directly cutting out agents and charging more for the same! I would not stay there ever again after such a huge issue being made that could have and actually was resolved
Stayed 10 nights in Apr 2022

2/10 Terrible

Anshul

Business traveller
Disliked: Cleanliness, room comfort
Pathetic experience with abysmal service levels
The front desk does not even understand the meaning of the word Customer Service. This hotel is not fit to be listed on any E-commerce website. Nasty fights with customers over trivial issues are common. It's best to avoid this hotel if you are looking for a comfortable stay in Dubai.
Stayed 5 nights in Mar 2022

8/10 Good

Bilal

Travelled with family and small children
Liked: Cleanliness
I was conveniently located near everything. Great size of rooms we rented 2 bedroom apartment and it was great. Hotel need extrema cleaning in the bathroom they have mold and out dated. Water press of the shower's are so low that it will take you a while to take shower.
Stayed 8 nights in Mar 2022

6/10 Okay

Chandan

Business traveller, Travelled with group
Network very bad
Stayed 5 nights in Mar 2022

8/10 Good

saad

Business traveller
Decent price
Very good
Stayed 1 night in Nov 2021

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
Very good
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and clean. But only the corridor has smell old carpet Employees don’t smile.
Stayed 2 nights in Jan 2020

4/10 Poor

Edgar

Disliked: Staff & service, property conditions & facilities, room comfort
No longer a nice place to stay
This is no longer the Al Manar Hotel that I used to book rooms for stay years ago. I checked in on the 23rd of November for an 9 nights stay. I called room service three times and after 1 hour my requested item was delivered. Room service is very slow. Cooking range cannot be used and washing machine is defective. Very poor maintenance. Room service is not prompt. No longer a nice hotel to stay. This used to be a good hotel years ago.
Stayed 9 nights in Nov 2019

6/10 Okay

Mohammad

Stayed 28 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience. Close to the airport and commercial area.
Stayed 3 nights in Nov 2019

10/10 Excellent

Altahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very comfortable specially the staff here its very nice and mr.saleem the receptionists he is always helping the customer and he knowingly his work .
Stayed 7 nights in Jul 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay.
Had a 3 day stay while exploring Dubai. Apartment had everything we needed for self-catering. Nice to have free underground parking. Fast internet. Very friendly staff. Easy to get to areas of Dubai and lots of grocery stores etc within walking distance.
Stayed 4 nights in Mar 2019
Response from Anjali Godiyal on 30 Mar 2019
Dear Guest, Greetings from Al Manar Hotel Thank you for your valuable feedback. Hope to give you our services again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2019
Response from Anjali on 5 Apr 2019
Dear Valuable Guest, Greetings from Almanar Grand Hotel Apartment!!! Firstly thank you for choosing us for your valuable stay. However we have noted your suggestion. Looking forward to welcome you back. Warm regards, Team Almanar Grand Hotel Apartment

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel didnt provide a free water botel everyday. They provide it free on first day only.
Stayed 1 night in Dec 2018
Response from Al Manar Hotels Apartment on 24 Jan 2019
Dear Valuable Guest, Greetings from Al Manar Hotel Apartment..!!! Firstly we thank you for choosing us for your stay, We regret to hear that your stay was not comfortable with us however will try our best. We have noted your suggestion. Kindly give us a another chance to serve you once again. And that will be your memorable stay with us.. Warm Regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2018

8/10 Good

Abby, U.S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My parents are staying in this property and they have nothing to say but praise. Staff have been very family and helpful because my parents are their medical treatment for my father. They love the rooms, mother love the kitchen area and the rmtiry structure of the hotel.
Stayed 1 night in May 2018
Response from Al Manar hotel and Apartment on 24 Jan 2019
Dear Valuable Guest, Greetings from Al Manar hotel and Apartment, Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a wonderful experience in at Al Manar Hotel & Apartment, Response from Santosh_Kumar69, Manager at The TOY Hotel Responded 1 week ago Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh! Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a wonderful experience in The TOY Hotel. I have taken the liberty to share your kind appreciation with whole team and they are delighted to note that their contribution have been appreciated and recognised. We look forward to welcoming you back very soon. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice girl at desk. They upgraded me to,an apartment. Nice local neighborhood with shopping.
Stayed 1 night in Mar 2018
Response from Al Manar Hotel Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a wonderful experience in Al Manar hotel and Apartment. I have taken the liberty to share your kind appreciation with whole team and they are delighted to note that their contribution have been appreciated and recognised. We look forward to welcoming you back very soon. Warm Regards

6/10 Okay

Glenda

Disliked: Staff & service, property conditions & facilities
Ok
Arrived early & had to wait 2 hours for room & got upgraded to two bedroom but it was of no benefit to us. Huge area with kitchen but it did not have pots etc. did not need lounge area. The pool area ok but did not use. Close to airport was only reason we stayed here. Nice local restaurants in the area.
Stayed 1 night in Jan 2018
Response from The Al Manar hotel and Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back.

4/10 Poor

Paul, Exeter, UK

Disliked: Staff & service, property conditions & facilities
Poor customer care
You get what you pay for....Rooms are spacious but poorly equipped - had to ask for towels, bath/shower mats, fixing of the A/C (although these were fixed eventually), and then on check out charged for broken glasses which we were not responsible for we presume caused by the cleaner. Some items (eye medicine in fridge), airplane headrest, USB drive items were accidentally left in the room from visit previous just 5 days earlier - hotel staff claim there was nothing left behind, so could not return any of them. Very poor show.
Stayed 6 nights in Sep 2017
Response from Al Manar hotel and Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. Do allow us another opportunity to serve you better. We look forward to welcoming you back.

8/10 Good

Yakob , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for transport
The hotel is too quiet and it is nice to have sleep without disturb. The staff are nice and welcoming. The hotel is very good for transport. I might book it for the next holiday.
Stayed 8 nights in Aug 2017
Response from Al Manar hotel and Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a wonderful experience in Al Manar hotel and Apartment. I have taken the liberty to share your kind appreciation with whole team and they are delighted to note that their contribution have been appreciated and recognised. We look forward to welcoming you back very soon. Warm Regards

8/10 Good

Raghunandan

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay for nearly two weeks.
It was an amazing experience for me. The service is discreet but at the same time prompt. They are very helpful and the apartments are big and clean. Only they have to install new refrigerators as sometimes the milk was spoilt . I stayed there for 12 nights and had comfortable stay.
Response from Al Manar hotel and Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a wonderful experience in Al Manar hotel and Apartment. I have taken the liberty to share your kind appreciation with whole team and they are delighted to note that their contribution have been appreciated and recognised. We look forward to welcoming you back very soon. Warm Regards

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst place I ever stays in the wifi was not working all the two bathrooms was very dirty shower both not working properly.
Response from Al Manar hotel and Apartment on 24 Jan 2019
Dear Valued Guest, Greetings from The Al Manar hotel and Apartment, Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. Do allow us another opportunity to serve you better. We look forward to welcoming you back.

6/10 Okay

Arik, K

Disliked: Cleanliness, staff & service, room comfort
Average
WIFI - Disconnected for a day; other than that, it worked well. Room - Spacious (pick the studio option that comes with kitchen). There's some weird smell in the room but you get used to it. Hallways - Have a weird smell Staff - Helpful but they don't go the extra mile. Distance to Metro - 10-15 minute walk A/C - Strong and Good

10/10 Excellent

TARIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nocee
Veryy good i was happy

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

adelino

Liked: Cleanliness, staff & service, property conditions & facilities
clean and large room , good wifi
Room was clean and large, has a decent exercise room as well

6/10 Okay

Ali

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

masoud, uae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice , clean hotel
it was a good hotel located in calm area , no dancing noise . close to metro station . it is excellent for any guys or family just for relaxation , shopping and business proposes .

8/10 Good

s, GA

Liked: Property conditions & facilities, room comfort
Good hotel/apartment. Very close to rail/train.
Located in Old Dubai..a very nice area to get the feel of how the native ppl live. Authentic places to eat were plentiful and very reasonable prices. Many supermarkets around to cook home meals in room. A lot of glitches in the room, stove, microwave. Staff on floor of room very quick to help..staff at front desk somewhat helpful. Everyday my husband requested the cleaning staff to supply us with 2 hand towels...they never would. Make sure to request toilet tissue.. No view from room window at all. Felt very, very safe in area.

10/10 Excellent

SABIRALI, Madurai - India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Awesome - Wonderful Experience !
It's been wonderful 13 days with Al-Manar. Originally Booked was Studio but provided Double Room without any extra charge. Wow ! Free Unlimited Internet with High Speed. Excellent furnishing Inside. Such a lovely Amenities. I would greatly impressed with their Staff - Especially Mr Santosh - Kerala (India) And Mr Mohammad Saleem - Kenya. Many Many Thanks Guys - It's highly appreciated ! They are the Best Receptionist ever I had experience.

8/10 Good

Burhan

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was very peaceful and comfortable Bt all my concern was about cockroaches in the bathroom.

8/10 Good

Mohammad, Australia

Liked: Cleanliness, staff & service, room comfort
Good hotel with friendly staff. I reserved a studio at this hotel but when I arrived they offered me a two bed room with the same price. I had a nice time there.

6/10 Okay

Mahmood

Liked: Cleanliness, property conditions & facilities, room comfort
nice place BUT...
Nice hotel and neighborhood, but I hate thar the internet is chargeable hourly and yet Hotrls.com doesn't say that. So you pay and go there and be surprised that you have to pay 10 ADH per hour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful!
The front desk staff were amazing and tried their hardest to fulfil any request made to them. Housekeeping polite and also helpful. I have previously stayed in self catering apartments elsewhere in the UAE and had problems with electrical safety and kitchen equipment supplied but no issues here. Rooms were cleaned out daily to a good standard. I can't comment on in house catering as I was self catering throughout my stay.

6/10 Okay

mao, Texas

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad for one night
In a strange place not the best neighborhood old smells bad For one night ok good size apartment

8/10 Good

Tim

Liked: Cleanliness, staff & service

6/10 Okay

Tim, DK

Liked: Cleanliness
Nice but overpriced compared to other Hotel Apartm
In general, a ok Hotel apartments but little overpriced compared to other hotel apartments on same level in Dubai. For me it is a mystery how the hotel have got the status "Luxus Hotel Apartments" There is many "Standard Hotel Apartments" in Dubai with much more luxus and much better service. For a guest it's matter, because have to pay 20 Dirhams instead of 10 Dirhams extra per night in Tourist fee. There are not free WiFi and this cost about 20$ extra per day (75 Dirhams) - very expensive. I decide use mobile internet (200 Dirhams for 10 GB/one month) it is fast and I used my mobile as Hotspot so I had excellent connection much cheaper. The rooms are in ok condition, there are what you need and clean. There are many shops, Supermarkets and restaurants around and Metro nearby. Airport just 10 min away. I had to stay in this area, and stay in the hotel 8 days. After I decide move to another Hotel Apartment nearby with more space, better condition, same price and free bottle water, coffee/tea, WiFi and Standard Status !!

10/10 Excellent

Veronika, Alice Springs, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with our 1 night stay...
We only stayed one night as a stop over. Hotel staff was very kind, friendly and helpful. Room was nice and clean. No view but we didnt care for 1 night. We were happy to stay in Almanar, even with my 7months old baby.

6/10 Okay

Alan B., N. Carolina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely experience with maintenance concerns
The hotel was well cleaned and staff was very hospitable. Upon entry to the room, the temperature was too cold for comfort causing the need to shut off the Air Conditioning altogether. Turned on the hot water heater, went to the Business Center to use the computer for an hour of pleasant experience, went to the restaraunt for a wonderful dinner experience that took about an hour, and returned to the room. In attempt to bathe, the water was still cold so upon draining the water from the tub, the water spewed up from the floor drain. After calling service desk, I was informed that maintenance was on th e way but after waiting three hours, I went to sleep and the maintenance crew never showed. Left a critique with the check out desk upon departure. It was a pleasant experience in a very nice-looking hotel, but it must address the maintenance issues. I saw other patrons complain and leave early that same evening.

6/10 Okay

Awari, Dubai, Lagos

Disliked: Property conditions & facilities
The Apartment is ok for the price 60usd
The Major points for the hotel apartment are 1. closeness to the airport. 2. Nicely Furnished 3. Has a gym and pool 4. Close to a number of supermart 5. Has a fitted kitchen The Point Against this Hotel 1. You pay extra charges for WIFI or internet use 2. The internet was not available in my room and l had to go to the lobby. This was not okay for me. I was told they were trying to carry out some repair work. 3. The Shower cotton was too close to the people, quite disturbing.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For one or two nights ok.
Not many positives. Price ok. Metro nearby. Staff nice. Internet not for free but with 10 Dirham per hour comparatively cheap. Had stayed there before but found it slightly less comfortable than in the past. The best element is a very, very nice little restaurant when you leave the hotel on the right hand side approximately 10 metres away. The food was amazing.

6/10 Okay

AO

Liked: Cleanliness

8/10 Good

Shiv, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apt - close to the airport!
We had a good stay at this hotel. Very clean and comfortable. Nice breakfast buffet! The staff were very helpful too!

8/10 Good

David, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a week and were quite happy.
There are some really nice and helpful staff at this hotel who were courteous and made our first stay in Dubai easier. Our airport arrival time was after midnight but with a special request I made a week before arriving the hotel arranged a late check-in and transfer which is exactly what a weary travelling family needs. The hotel room was spacious and clean and having a kitchen meant we could cook when and what we liked. Our air-conditioned rooms were serviced daily and when there were minor details overlooked such as a missing towel which was quickly resolved when I spoke to the front desk.The staff also gave us help when we needed information in general and helped us with the transfer to the airport on the flight out.

6/10 Okay

Sherry, Sydney NSW, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don't accept to much from this hotel....
Entrance of the hotel apartment is not what we expected. We had to pay for WIFI, front desk staff were not that friendly. Bathrooms were not to it standard

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort