Indoor pool, open 11:00 AM to 7:00 PM, pool loungers

Reviews of Hilton Dresden

Hilton Dresden
An der Frauenkirche 5, Dresden

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat old Hilton, but kept good. I wish it was easier with the warming system (on the wall under the curtains), and some more Engkish channels on TV.
Stayed 1 night in Jan 2024
Response from Hilton Hotel Dresden on 3 Mar 2024
Dear Yaron,Thank you very much for your feedback. We are pleased that you generally enjoyed your stay at the Hilton Dresden. Your comments regarding our heating system and TV offering have been noted and will help us to improve our service. We hope to welcome you again soon.With kind regards,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hilton Hotel Dresden on 3 Mar 2024
Sehr geehrter Gast,Wir sind sehr dankbar für Ihre 5-Sterne-Bewertung! Ihr Feedback ist sehr wichtig für uns, denn es hilft uns zu wissen, dass wir den bestmöglichen Service bieten. Wir freuen uns, dass Sie eine wunderbare Zeit bei uns hatten und dass wir Ihren Aufenthalt angenehm und unvergesslich gestalten konnten. Wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen.

8/10 Good

Kenneth Steven

Liked: Cleanliness
Give the hotel 3.5 stars. Flight was cancelled so had to stay extra night. Stayed at the Relax & Chateau. THAT property is 5 stars and no comparison. Price was the same. Hilton sauna is clean, but very small, tight spaces. Hot tub was luke warm. Service in Executive Lounge was very lacking. Staff there was incredulous if I even asked for a soda or ice. Gym equipment was worn and torn at many pieces yet some equipment modern, like a Peloton and the cardio equipment. Hotel concierge was best part. He was excellent and very helpful. Front desk staff wasn’t knowledgeable at all about where to obtain euros, when an ATM turned out to be right in the lobby. Front desk didn’t think to invite me to the hotel NYE party. Just inconsistency and oddities in service and conditions.
Stayed 4 nights in Dec 2023
Response from Hilton Hotel Dresden on 3 Mar 2024
Dear Kenneth Steven,Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We always strive to ensure the comfort and well-being of our guests. We take your points very seriously and see them as an opportunity to improve our service. We are pleased that you appreciated our concierge service. We hope to welcome you again in the future.Yours sincerely,

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, hotel was nice and the location was great. Our only issue was they weren’t able to do laundry service because we were there during a weekend. It would have been nice if they advertised that their laundry service was Monday to Friday only so we could have planned better.
Stayed 2 nights in Dec 2023
Response from Hilton Hotel Dresden on 3 Mar 2024
Dear guest,Thank you very much for your feedback. We are pleased that you appreciate our staff as well as the location and ambience of our hotel. However, we regret that you were unable to use our laundry service. We take your comments seriously and thank you for letting us know. It would be our pleasure to welcome you again in the future.With kind regards,

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas markets
Perfect location for beautiful Christmas markets
Stayed 4 nights in Dec 2023
Response from DWencker on 3 Apr 2024
Dear Guest,It's delightful to know that you found our location to be perfect, especially during the festive season. The Christmas markets indeed add a special charm to the surroundings, making it a wonderful time for our guests to explore and enjoy the city.At Hilton Hotel Dresden, we always aim to provide an outstanding experience amidst an inviting atmosphere and prime locations. Your feedback is encouraging as it appears we have been successful in providing you with such an experience.We hope that the rest of your stay was equally pleasant and that you had the chance to indulge in other experiences that our hotel and the city have to offer.Should you choose to visit Dresden again during the Christmas season or otherwise, we would be more than happy to welcome you back and ensure your stay is nothing short of memorable.Kind regards,Denise WenckerHilton Hotel Dresden

10/10 Excellent

Patrick, greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is first class. Parking is expensive, breakfast was outstanding.
Stayed 2 nights in Dec 2023
Response from DWencker on 3 Apr 2024
Dear Patrick,We are pleased to hear that you found our location to be top-notch! Our aim is to provide a convenient and memorable stay for all our guests and it's wonderful to see that we were able to achieve that for you.We understand that you found the parking costs to be on the higher side. Please know that our parking price is competitive with other hotels in our category in Dresden, and it's primarily designed to provide a secure and convenient parking experience for all our guests.Your commendations about our breakfast have certainly warmed our hearts. We take pride in offering a diverse and delicious breakfast spread to kickstart your day in the most delightful way.We hope to welcome you back soon for another enjoyable stay.Kind regards,Denise WenckerHilton Dresden Team

8/10 Good

Angie

Liked: Cleanliness, staff & service, room comfort
A little older.. bathroom could use a little updating… bathrooms in lobby were never open… breakfast was great… front desk staff very friendly.. great location…!!!
Stayed 1 night in Dec 2023
Response from Denise Wencker on 3 Apr 2024
Dear valued guest,Your detailed observations about your recent stay at our Hotel Hilton Dresden are truly appreciated. It's heartening to hear that you had a satisfactory experience overall, and your kind words about our friendly front desk staff and our strategic location have truly made our day. I understand you felt that the bathroom facilities, both in your room and in our lobby, could be enhanced. We strive to maintain a high standard in all areas of our establishment, and your feedback is indeed valuable to us.On a brighter note, I'm thrilled to know that our breakfast service was able to impress you. We take pride in our culinary team that strives to provide a wide array of delicious options to start your day off right.We value your feedback and thank you for choosing Hotel Hilton Dresden. It's always a pleasure to host discerning guests like yourself who help us improve and strive for greatness. We are looking forward to your next visit and hope that your future experience with us will be nothing short of exemplary.Yours Sincerely,Denise WenckerHilton Dresden Team

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not up to standard
This hotel scores well on some points, but the room was small, there were no drawers for clothes, and it was really expensive. There was no desk lamp. Mineral water was provided on the first night only. The main restaurant was closed, the only really good feature was the bistro. This is definitely not Hilton standard.
Stayed 3 nights in Dec 2023
Response from Denise Wencker on 3 Apr 2024
Dear Paul,Your recent feedback regarding your stay at our Hotel Hilton Dresden is greatly valued. It is through comments like yours that we can truly measure our performance and make necessary improvements.It's regrettable to learn that you found the room size and lack of certain amenities not up to your expectations. Our aim is to provide our guests with comfortable and well-equipped spaces, and we apologize if we fell short in this regard. Your remarks about the limited availability of mineral water and the absence of a desk lamp in your room have been noted. We strive to improve our services based on the feedback we receive from our guests, and your comments will certainly be useful in our ongoing efforts to enhance our guest experience.Regrading our restaurant, it's unfortunate that you found it closed during your stay. However, I am glad to learn that you appreciated our bistro. We are proud of our diverse dining options and aim to cater to a variety of tastes and preferences.Despite the issues you faced, we hope that you were able to enjoy the other aspects of your stay with us. We are committed to upholding the high standards associated with the Hilton brand, and we appreciate your feedback as it assists us in this endeavor.Once again, thank you for taking the time to share your experience. We genuinely hope that you will give us the opportunity to welcome you back to our hotel in the future, and provide you with an experience that truly meets and exceeds your expectations.Yours Sincerely,Denise WenckerFront Office Supervisor

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Nov 2023
Response from Hilton Dresden on 9 Dec 2023
Dear Guest,we are delighted that you described your stay at our Hilton Dresden hotel as "wonderful". It is always encouraging to hear when our guests have a positive experience as this is exactly what we strive for. Your feedback is a great compliment to our team who strive daily to provide our guests with a first-class experience. Guest satisfaction is our number one goal and it is great to read that we achieved this during your visit.It would be our pleasure to welcome you back to our hotel on your next visit to Dresden. Yours sincerelyBruno LampeFront Office Supervisor

10/10 Excellent

Winslow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar attached to the hotel was exceptional. Room service food and cost was exceptional. Will stay here again.
Stayed 5 nights in Oct 2023
Response from Hilton Dresden on 9 Nov 2023
Dear Mr. Garnier,Thank you for taking your time to express your Feedback about your experience in our House.We appreciate your nice words und acknowledgment for our team and hope to welcome und again soon.Best regards from Hilton Hotel Dresden

8/10 Good

Martine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location, great breakfast selection
Stayed 3 nights in Oct 2023
Response from Hilton Dresden on 10 Nov 2023
Dear Martine,It is truly uplifting to hear that you found our hotel's location to be perfect. We understand that convenience and accessibility can make a significant difference in the overall experience of our guests, and we're delighted that we were able to meet your expectations in this regard.Moreover, we're glad that you enjoyed our breakfast selection. We aim to provide a variety of quality options to cater to the diverse tastes and dietary needs of our guests. Your positive feedback reassures us that we're on the right track.We hope that your stay at Hotel Hilton Dresden was filled with memorable moments and exceeded your expectations. We would be more than happy to welcome you back in the future for another excellent stay.Kind regards,Bruno LampeFront Office Supervisor

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within the tour attraction. We can walk along the river after dinner and enjoy the sunset without worry transportation to go back the hotel.
Stayed 1 night in Sep 2023
Response from Hilton Dresden on 13 Oct 2023
Dear Eric,It sounds like you had a delightful experience at Hotel Hilton Dresden. We are pleased to hear that you enjoyed our strategic location within the city's prime tour attraction.Undoubtedly, the proximity to the river does provide our guests with a unique opportunity to enjoy leisurely walks and sunsets. Your description of the serene evenings by the river is indeed one of the most cherished experiences that our location offers. It's genuinely heartwarming to know that such aspects of your stay contributed to a memorable experience.Our aim is always to provide a worry-free stay for our guests, and we are glad to know that the convenience of our location helped you avoid any transportation hassles.We truly appreciate your feedback and look forward to serving you again in the near future. Yours Sincerely, Bruno LampeFront Office Supervisor

10/10 Excellent

ROBERT

Stayed 4 nights in Sep 2023
Response from Hilton Dresden on 21 Oct 2023
Sehr geehrter Herr Robert,es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel Hilton Dresden mit der vollen Punktzahl bewertet haben. Ihr positives Feedback ist für uns eine wertvolle Bestätigung, dass wir auf dem richtigen Weg sind, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und auch in Zukunft Ihre Erwartungen zu erfüllen.Mit freundlichen GrüßenBruno LampeFront Office Supervisor

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 3 nights in Sep 2023
Response from Hilton Dresden on 30 Sept 2023
Dear Mrs. Dianne,It's wonderful to read that you found our location at Hotel Hilton Dresden to be central and convenient. Nestled in the heart of Dresden, we aim to offer our guests easy access to the many beautiful sights and experiences the city has to offer. We always strive to make our guests' stay as memorable as possible, and we hope that our prime location added value to your visit. Whether it's the proximity to local attractions, ease of transportation, or simply the vibrant atmosphere of the city, we are delighted that you appreciated this aspect of our service.We look forward to the opportunity of welcoming you back in the future, promising to continue providing the high standards you have come to expect from us.Kind regards,Bruno LampeFront Office Supervisor

6/10 Okay

Nikitas, San Jose

Travelled with family
Liked: Cleanliness
This property Overall is ok but no more
Stayed 2 nights in Sep 2023
Response from Hilton Dresden on 30 Sept 2023
Dear Nikitas,Your feedback regarding your recent stay at our hotel is appreciated. It allows us to understand your perspective and assists us in our continuous quest for delivering excellent service to all our guests.From your comment "This property Overall is ok but no more", it's clear that your experience didn't meet the exceptional standards we strive for. Our hotel is committed to providing a comfortable and enjoyable stay for our guests, and we're sorry to hear that we fell short in this instance.Your feedback is invaluable and will be shared with our team as we aim to improve the overall guest experience. We are continuously working on providing a better experience for our guests, and feedback like yours is instrumental in this process.We truly appreciate your understanding and patience, and we hope you choose to visit us again in the future. Rest assured, we will do our utmost to ensure your next stay is more than just 'ok'.Yours Sincerely,Bruno LampeFront Office Supervisor

8/10 Good

Christiaan

Business traveller
Liked: Amenities
Great location.
Stayed 1 night in Aug 2023
Response from Hilton Dresden on 30 Sept 2023
Dear Guest,It's delightful to learn that you appreciated our strategic location. At Hotel Hilton Dresden, prime location is one of our key assets and we're glad it added to the convenience of your stay.We strive to provide our guests with an ideal setup for exploring the city, be it for business, leisure, or a bit of both. It's heartening to know that we were successful in providing you with such an experience.Your feedback is indeed valuable and we look forward to welcoming you back in the near future for another pleasant stay in the heart of Dresden.Thank youKind regards,Bruno LampeFront Office Supervisor

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Paul Handschag on 28 Aug 2023
Dear Fernando,Thank you for taking your time in writing us this feedback and your appreciation of our Teams positive performance.We thank you for your trust into our Hotel and hope to welcome you again soon. Best regards from Hilton Hotel Dresden

10/10 Excellent

Veronika, Park Ridge

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in gorgeous downtown Dresden, it was a delight to enjoy the surrounding areas. Staff in hotel were absolutely wonderful, helpful and accommodating, though surprisingly often did not know their way around Dresden and so could not alway advise. Otherwise, it was an excellent experience.
Stayed 13 nights in Jul 2023
Response from Paul Handschag on 18 Aug 2023
Dear Veronika,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon. Best regards from Hilton Hotel Dresden

6/10 Okay

Michelle

Travelled with partner
Hotel is so so. Definitely not what Hilton should be. Rooms are old, food (we had breakfast included) is so so. Staff is rude.
Response from Paul Handschag on 18 Aug 2023
Dear Michelle,Thank you very much for your constructive criticism. We make every effort to provide our guests with a pleasant stay in our hotel and the city of Dresden. For the inconveniences experienced in our house during your stay we would like to assure you that we will improve them until your next stay with us.With this in mind, we have held discussions with the responsible department heads in order to be able to continue supporting them in the fulfilment of their duties. We are therefore quite sure that you will have a much better stay on your next visit.The team of the Hilton Dresden.

2/10 Terrible

Veronika

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Greedy
Stayed 1 night in Jul 2023
Response from Paul Handschag on 18 Aug 2023
Dear Veronika,Thank you for taking your time to express your Feedback about your experience in our House.Best regards,

2/10 Terrible

Veronika

Travelled with family
Liked: Property conditions & facilities, room comfort
The Big Ripoff: The Shining
We came for a family vacation on the way from Berlin (parents and a daughter). We reserved a family room for 3 for which we were charged twice the cost of an ordinary double room for 2. What we got was a slightly bigger corner room with an extra bed, not two rooms as we expected, though the cost was that of two rooms. But this is just the beginning: a week before arrival, we got an email from the hotel telling us that our daughter can only get an inferior breakfast (no omelet no salmon) unless we pay extra 26 euroes for her breakfast, though we paid the equivalent of breakfast for four.... When we actually came for breakfast, we had to wait in line for 15 minutes to be ushered in.... Finally, I wanted to take a dip in the pool, and was told this will be 3 euro per person, and mind you, we already paid almost 350$ for three people in one room!!! The location of the property is great in the center of Dresden. The hotel is big and especially the corridors reminded us of the movie THE SHINING. The point is that after we were overcharged, this greedy pettiness about the breakfast with the long line, and finally the 3 euro for the pool took away any sense of pleasure from being at this hotel.
Stayed 1 night in Jul 2023
Response from Paul Handschag on 18 Aug 2023
Dear Veronika,Thank you very much for your constructive criticism. We make every effort to provide our guests with a pleasant stay in our hotel and the city of Dresden. For the inconveniences experienced in our house during your stay we would like to assure you that we will improve them until your next stay with us.With this in mind, we have held discussions with the responsible department heads in order to be able to continue supporting them in the fulfilment of their duties. We are therefore quite sure that you will have a much better stay on your next visit.The team of the Hilton Dresden.

10/10 Excellent

Wojciech

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Paul Handschag on 18 Jul 2023
Dear Wojciech,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Maria, Prosper

Travelled with partner
The hotel is very nice located in old town. The staff is friendly and the breakfast is has a very good variety of food. The rooms could get some attention. The A/C was very noisy.
Stayed 3 nights in Jul 2023
Response from Paul Handschag on 17 Jul 2023
Dear Maria,Thank you for your Feedback regarding your stay at our Hilton Hotel Dresden. My team and I are happy about any message that helps to improve our Hotel. Excuse us for our shortcomings and inconveniences incurred. We will take your opinion into account and hope to welcome you again soon at our Hotel.Best regards from Hilton Hotel Dresden

10/10 Excellent

Keiko, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jul 2023
Response from Paul Handschag on 17 Jul 2023
Dear Keiko,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

8/10 Good

Milton, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly staff
Stayed 3 nights in Jul 2023
Response from Paul Handschag on 17 Jul 2023
Dear Milton,Thank you for taking your time in writing us this feedback and your appreciation of our Teams positive performance.We thank you for your trust into our Hotel and hope to welcome you again soon. Best regards from Hilton Hotel Dresden

8/10 Good

SADAO

Stayed 2 nights in Jul 2023
Response from Paul Handschag on 12 Jul 2023
Dear Valued Guest,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Jan

Stayed 1 night in Jul 2023
Response from Paul Handschag on 10 Jul 2023
Dear Jan,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Barbara

Stayed 1 night in Jun 2023
Response from Paul Handschag on 18 Aug 2023
Sehr geehrte Barbara,vielen Dank, dass Sie sich die Zeit genommen haben uns zu schreiben und auch eine positive Leistung unseres Teams des Hilton Dresden zu wuerdigen wissen.Wir bedanken uns sehr fuer Ihr Vertrauen in unser Haus und wuerden uns wuenschen, Sie bald wieder begruessen zu duerfen.Mit besten Gruessen aus Dresden,

10/10 Excellent

Karl-Heinz

Stayed 1 night in Jul 2023
Response from Paul Handschag on 18 Aug 2023
Sehr geehrter Karl-Heinz,vielen Dank, dass Sie sich die Zeit genommen haben uns zu schreiben und auch eine positive Leistung unseres Teams des Hilton Dresden zu wuerdigen wissen.Wir bedanken uns sehr fuer Ihr Vertrauen in unser Haus und wuerden uns wuenschen, Sie bald wieder begruessen zu duerfen.Mit besten Gruessen aus Dresden,

10/10 Excellent

patrick

Stayed 2 nights in Jun 2023
Response from Paul Handschag on 26 Jun 2023
Dear Patrick,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Sad rooms need updating -not worth it
Tired rooms and nothing like one would expect a deluxe king room to be. Turns out the deluxe designation, as compared with standard king room, is free minibar, which isn’t stocked with much at all. Not a bigger or better room, but free water and peanuts. The bathroom was still a tub with a shower curtain and hand wand, not a shower. Looked straight from 1985. The only good thing going for the hotel is the location, which is superb. I really regret not booking the Steigenberger Hotel — also a superb location, I just thought the Hilton would be more modern but I was wrong. I was very disappointed.
Stayed 2 nights in May 2023

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent access to tourist sites.
Stayed 1 night in May 2023
Response from Sebastian Goldmann - General Manager on 5 Jun 2023
Dear Lucy,thank you for taking a moment to share your experience. I am pleased to hear you found our centrally location to your liking.We look forward to welcoming you back to our hotel in the not too distant future.Best regards from Hilton Dresden

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to access many sites we were interested in. WONDERFUL breakfast buffet! The only real negative was the late nighttime noise from a bar downstairs from the hotel. The noise inteferred with us going to sleep at least 2 nights. We should have asked to be moved to another room, but that would have also been inconvenient to have to move. Overall, good hotel.
Stayed 4 nights in Apr 2023
Response from Paul Handschag on 26 Jun 2023
Dear Carolyn,Thank you for taking your time in writing us this feedback and your appreciation of our Teams positive performance.We thank you for your trust into our Hotel and hope to welcome you again soon. Best regards from Hilton Hotel Dresden

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
CK on tour
Nice enough Hilton hotel in a great location right in the heart of the old town. Rooms are usual Hilton quality but the air con could be better. Decent pool and spa complex. Breakfast is poor with a limited choice of food. There are plenty of places to eat nearby so an room only booking is recommended. Hotel is let down by the attitude of some staff members. Also although both my and my friend's bookings included executive lounge access we were both told it did not. We both had to show our booking e-mails to prove it. Make sure you bring yours.
Stayed 3 nights in May 2023
Response from Paul Handschag on 26 Jun 2023
Dear Chris,Thank you for taking the time to write about your experience at Hilton Dresden.We appreciate your critical note and take it into account for improvement of our Hotel.We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in centre of old town
Great hotel in the old town. Robes in rooms and dedicated elevator to pool makes it easy to swim and return to room to shower etc. Outdoor spa pool was large and very enjoyable.
Stayed 3 nights in Apr 2023
Response from Sebastian Goldmann - General Manager on 5 Jun 2023
Dear Gillian,thank you for taking a moment to share your experience. I am pleased to hear you found our LivingWell-Area to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Best regards from Hilton Hotel Dresden

10/10 Excellent

Martine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great
Great location
Stayed 3 nights in Apr 2023
Response from Sebastian Goldmann, General Manager on 11 May 2023
Dear Valued Guest,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel with lots of history! Needs some updates :)
Stayed 4 nights in Apr 2023
Response from Sebastian Goldmann - General Manager on 5 Jun 2023
Dear Bernadette,thank you for taking your time to express your Feedback about your experience in our House.. We appreciate your nice words und acknowledgment for our team and hope to welcome und again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed My Stay at the Hilton Dresden
Stayed three nights at Hilton Dresden. Location is very good, next to Frauen Kirche and the Dresden Castle. Room was very comfortable, carpet a little worn. Plenty of restaurants nearby. Just a short walk to tram stops so it is easy to see the city. Used the sauna and it was a good experience.
Stayed 3 nights in Mar 2023
Response from Sebastian Goldmann, General Manager on 11 May 2023
Dear Valued Guest,thank you for taking your time to express your Feedback about your experience in our House.We want to thank you for your nice words and appreciation for our Team and hope to welcome you again soon. We appreciate your nice words und acknowledgment for our team and hope to welcome und again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get facilities
The hotel was located right in the city center perfect walking distance to anything you wanted to see within the town Square. The breakfast was superb and above all expectations. The hotel also has an actual fully equipped gym and pool area. It is important to note though that you do have to pay three dollars per person per day to use any of the facilities but I really think it’s worth it. They also have on-site smoothies and an executive lounge that hosts different types of drinks throughout the day and a pre-dinner menu, that gives you snacks and small things to tide you over if you are going to have a bigger dinner or a later dinner. The hotel also has three different restaurants that are all open on different occasions and also I do believe that while we were there, they did serve lunch overall it was an amazing stay and completely worth the amount paid.
Stayed 1 night in Feb 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Sebastian Goldmann, General Manager on 27 Feb 2023
Dear Martine, thank you for your positive feedback. We are happy to see that you enjoyed your stay at our Hilton Hotel Dresden and hope to see you again soon. Best regard,

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023
Response from Sebastian Goldmann, General Manager on 27 Feb 2023
Dear Gerry,thank you for your positive feedback. We are happy that you enjoyed you stay at our Hilton Hotel Dresden. Best regards,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Everything was fine and especially the city view in the corner suite room was fantastic. One thing they need to know is about shower booth. In the main shower booth, the temperature controller is not working properly. I could get burn with the extremely hot water. I did nothing, but the temperature of the water was changing suddenly.
Stayed 1 night in Dec 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was fabolous.

4/10 Poor

Vincent

Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and friendly

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Dresden.
Response from Sebastian Goldmann, General Manager on 11 May 2023
Dear Valued Guest,We are very happy to hear that you enjoyed your stay at Hilton Dresden and thank you for taking your time in writing this Feedback. We hope to welcome you again soon.Best regards from Hilton Hotel Dresden

10/10 Excellent

Carol

Stayed 3 nights in Nov 2022