Ratings based on 1,408 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Lincoln, NH

Great Hotel in a great location!

Posted 23-Dec-2017
Pros: Everything! Location, location, location!!!!!!
Cons: Breakfast include for all guests - no extra charges.
Location: Location was excellent for seeing the historical areas of city and the access to the river.
Everything about the hotel is excellent! Breakfast should be included for all guests. The breakfast, though excellent, was costly!
5 out of 5
Recommended
for Everyone
by A verified traveller from Lincoln, NH

Great hotel in the best location in Dresden!

Posted 21-Dec-2017
The only downside was that my visit was too short! This hotel and staff are excellent! The location is handy for all sightseeing areas and transportation. The hotel is set in the middle of the all the Christmas markets! Wonderful! Nearby restaurants were very tasty.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Location awesome, not so tech-friendly

Posted 16-Dec-2017
Located right by the Frauenkirche with easy access to everything. Friendly and helpful staff. Wifi is not free, and there are no easily accessible outlets (for phones?) near the bed--the table is in the way.
5 out of 5
Recommended
for Everyone
by A verified traveller

Middle of town

Posted 07-Dec-2017
Couldn't be in a better spot, for all the sights and Christmas
5 out of 5
Recommended
for Everyone
by A verified traveller from York, PA

Great location and facilities in a great city

Posted 29-Nov-2017
Pros: Staff is very friendly and it is a great place to relax after or in preparation for a strenuous day of sightseeing.
Cons: Use of sauna and wi-fi should be included in room price (although if you sign up for Hilton Honors or are already a member wi-fi is free).
Location: I've been to Berlin and Munich, which are renowned for their museums and attractions. Dresden is a hidden gem that is nearly equal.
The hotel is very close to major museums and attractions. It has several good restaurants on-site and others are nearby. The gym, saunas (3 dry, 1 steam bath!), and pool (although the pool itself is rather small) are excellent. Dresden is well located for day trips to Leipzig and Prague (we went by bus to Prague, which was quick and comfortable). This hotel (and others in the Altstadt area) are about 20 minutes away from the Dresden Mitte and Dresden Main rail stations by foot (or about 5 minutes and 12 Euro by taxi). The museum collections in the Zwinger and Residenzschloss complexes are particularly extensive and interesting. The hotel and city far exceeded my expectations.
5 out of 5
by carmen

This traveller left a rating score only Posted 18-Oct-2017 on Hotels
5 out of 5
by James

This traveller left a rating score only Posted 15-Oct-2017 on Hotels
4 out of 5
by A verified traveller

Posted 15-Oct-2017 on Hotels
The hotel was centrally located in the heart of the city. Staff could have been more accomodating.
3 out of 5
by A verified traveller

Extra charges at check-out

Posted 05-Oct-2017 on Hotels
The room and the location of the hotel were good. Tasty breakfast. I did find the extra charges a nuisance, and hence will never again stay in this hotel. I had to pay an extra fee to use the sauna. This is something I was not warned about. In every hotel I have stayed before saunas, steam rooms and pools were included in the cost of the room. Even though the charge is not high, it is still an unpleasant surprise at the check-out. I also did not appreciate that the hotel made me pay the city tax even though I was travelling on business. The staff at the reception said that I had to print out a form from the internet, prefill it and get my company to stamp it before I arrived.
3 out of 5
by Caroline

Great location

Posted 17-Sep-2017 on Hotels
Good hotel in central location Overall service was good except for confusion with taxis on check out. Almost missed our train