Luxury Twin Room, 2 Single Beds, Terrace | Minibar, in-room safe, desk, blackout curtains
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Reviews of Van der Valk Hotel Assen

4 out of 5
Van der Valk Hotel Assen
Balkenweg 1, Assen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 334 reviews" "
Rating 8 - Good. 122 out of 334 reviews" "
Rating 6 - Okay. 19 out of 334 reviews" "
Rating 4 - Poor. 1 out of 334 reviews" "
Rating 2 - Terrible. 2 out of 334 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in Nov 2023
Response from Team Hotel Assen on 14 Nov 2023
Beste Peter,Hartelijk dank voor uw recente verblijf in Hotel Assen en voor uw beoordeling.Wij waarderen uw feedback zeer.Wij hopen u in de toekomst weer te mogen ontvangen.Met vriendelijke groet, with kind regards,Van der Valk Hotel Assen Team Hotel Assen

8/10 Good

graham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Coffee provision in our room
On going to the reception on Sunday evening, I asked where we could get two more capsules of coffee for the coffee machine in our room. The reply we received from the receptionist was very poor and not what we would expect fron this hotel. The reply we received was 'There is no more free coffee, you will need to buy any further coffee from the bar. A very disappointing experience indeed.
Stayed 1 night in Aug 2023
Response from Team Hotel Assen on 21 Aug 2023
Dear Graham,First of all we would like to thank you for taking the time to review your stay. We really appreciate this from our guests. We are sorry to read that we were not able to meet your expectations. Our apologies!We will discuss your comment internally.Thanks again for your feedback and maybe see you next time!.Yours sincerely,Team Hotel Assen

10/10 Excellent

Nadine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 4 nights, for work, and it was great. There is a nice park behind the hotel where you can run bike or walk. The gym and pool are great. My room was nice, spacious and clean. Breakfast was very good and the restaurant at the hotel is great as well.
Stayed 4 nights in Jul 2023
Response from Team Hotel Assen on 2 Aug 2023
Dear Nadine,thank you for this very nice feedback.Hopefully we will see you back soon in Hotel Assen.

10/10 Excellent

Hildo

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Only stayed for overnight. Will stay again.
Stayed 1 night in Nov 2022
Response from Team Hotel Assen on 16 Nov 2022
Dear Deborah,Thank you for this nice review.We look forward to welcome you back in Hotel Assen.Best regards,Team Hotel Assen

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical for a short stay in the area. Though not really cheap, a very comfortable room.
Stayed 1 night in Oct 2022
Response from Team Hotel Assen on 29 Oct 2022
Dear Mr. Robert,Thank you for this very nice feedback.It is nice to read that you had a pleasant stay in Hotel Assen.Till next time!Best regards,Team Hotel Assen

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom
Stayed 1 night in Sep 2022
Response from Team Hotel Assen on 21 Sept 2022
Thank you very much for your feedback.We hope to welcome you again soon in Hotel Assen!

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Rianne on 24 Jul 2022
Hartelijk dank voor uw review. Graag ontvangen wij uw minpunten betreft uw verblijf. Graag alsnog tot een volgende keer.

8/10 Good

Margreet

Stayed 1 night in May 2022
Response from Rianne on 24 Jul 2022
Hartelijk dank voor uw beoordeling. Graag tot de volgende keer. Hotel Assen.

10/10 Excellent

John

Stayed 1 night in Mar 2022
Response from Rianne on 21 Mar 2022
Bedankt voor uw review. Hotel Assen. Receptie

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Simone on 25 Sept 2021
Hartelijk dank voor uw positieve cijfer!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Overall...Excellent hotel. Good location, Good parking (many parcking places), Good breakfast. I recomand.
Stayed 1 night in May 2021
Response from Simone on 17 May 2021
Thank you very much for the positive feedback! Hope to see you next time.

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Chimene on 2 Nov 2020
Dank u wel voor deze positieve review!

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - no real fitness facility
Everything about the hotel and restaurant was perfect except a very poor fitness facility
Stayed 1 night in Jan 2020
Response from Dominique on 2 Feb 2020
Thank you for your review. A new bigger fitness facility is planned to be build in the next year. We hope to see you again in hotel Assen.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a family room which was very spacious and comfortable. Will stay again.
Stayed 2 nights in Dec 2019
Response from Dominique on 22 Dec 2019
Thank you for your review! We are looking forward to welcome you again in our hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow service at restaurant, but great rooms and facilities.
Stayed 2 nights in Dec 2019
Response from Dominique on 22 Dec 2019
Thank you for your feedback

8/10 Good

LMM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Dominique on 22 Dec 2019
Thank you for your review

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Dominique on 30 Oct 2019
Hartelijk dank voor uw review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Dominique on 30 Oct 2019
Hartelijk dank voor uw review

8/10 Good

itzhak, יהוד מונוסון

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in good local area
The is vary good.but the servis is not so god. The garderop dor was stik .ve ask to raper.til the last day it was stil non raper. It was on fraday wen we araf. A laydi from the staf cane after 3 h. She tald as that day after will be o.k 4 dahs after isn't raper.
Stayed 4 nights in Sep 2019
Response from Dominique on 25 Nov 2019
Thank you for your comment. We will discuss this intern.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbike weekend
Great service thank you
Stayed 3 nights in Sep 2019
Response from Dominique on 23 Sept 2019
Thank you for this review.

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
Great hotel. Awesome service
Stayed 5 nights in Sep 2019
Response from Dominique on 23 Sept 2019
Thank you for this review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Dominique on 6 Sept 2019
Thank you for your stay.

6/10 Okay

Theodore

Stayed 1 night in Aug 2019
Response from Dominique on 21 Aug 2019
Thank you for your review!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel clean good staff good have free parking but elevator to 4th floor have only 1 and walk too far for some room.
Stayed 1 night in Jul 2019
Response from Dominique on 21 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Dominique on 18 Jul 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent find. Just sorry weren’t staying longer. Can’t fault it. Easy location, great room, sumptuous beds and glorious bathroom. Lovely
Stayed 1 night in Jul 2019
Response from Dominique on 14 Jul 2019
Thank you for your great review! We hope to see you again in hotel Assen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Dominique on 13 Jul 2019
Thanks for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Dominique on 13 Jul 2019
Thanks for staying with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find
Good location and a very well managed hotel, with good bar service, an excellent restaurant and ample parking. Happily stay again, when I'm in the area.
Stayed 1 night in Jun 2019
Response from Dominique on 9 Jun 2019
Thank you for this nice review and compliments. Nice to hear that your stay has been pleasant.We hope to see you again in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all. Sometimes we feel the staff aren't as smiley as they could be but they are very professional and know their stuff.
Stayed 4 nights in May 2019
Response from Dominique on 9 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Dominique on 19 May 2019
Hartelijk dank voor uw review

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Dominique on 21 May 2019
Hartelijk dank voor uw review

10/10 Excellent

stephen

very large hotel ,everything very good
Stayed 1 night in Nov 2018
Response from Dominique on 24 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Very clean, comfortable, and interior design was beautiful. Food options were slightly pricy, but very delicious. Staff was very kind.
Stayed 8 nights in Nov 2018
Response from Dominique on 24 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night in a triple room on a road trip: clean refurbished room, good bed, nice bathroom, friendly staff. The rooms are a little walk from the check-in area. We had a nice dinner in the restaurant and a nice coffee in the bar on our way out.
Stayed 1 night in Nov 2018
Response from Dominique on 24 Nov 2018
Thank you for this nice review and compliments. Nice to hear that your stay has been pleasant.We hope to see you again in our hotel.

8/10 Good

CC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with fulled equipped. It was a long day for me upon my arrival, so after check in hotel, just lazy of going out for dinner. So eat at the restaurant and surprisingly the restaurant serve good food save my trouble to go out for dinner.
Stayed 1 night in Nov 2018
Response from Dominique on 24 Nov 2018
Thank you for this nice review and compliments. Nice to hear that your stay has been pleasant.We hope to see you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely rooms, great bar and good food.
Stayed 3 nights in Sep 2018
Response from Dominique on 19 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Dominique on 17 Sept 2018
Thank you for this review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Dominique on 1 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Dominique on 1 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic business hotel
Wonderful hotel, I had a some very large equipment for my work and the hotel were superb at managing to book the return courier to the UK. They really performed above and beyond expectations.
Stayed 2 nights in Jun 2018
Response from Dominique on 22 Jul 2018
Dear Sir/Miss, Thank you for this nice review and compliments. Nice to hear that your stay has been pleasant. We hope to see you again in our hotel. Kind regards, Dominique frontoffice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Front Office Manager on 28 Apr 2018
Hartelijk dank voor uw reactie.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Albara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. The price was OK.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
I prefer thıs hotel for everybody, there was a very good walkıng area ın the forest.
Stayed 1 night in Dec 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This was a very clean and comfortable hotel! The staff were great and were accommodating for special needs
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

L W Allardyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Spacious Hotel
Right beside the A28 highway, this hotel was surprisingly calm with nicely appointed rooms and pleasant, welcoming staff. Van der Valk is a Dutch chain, but the quality of this hotel was way better than other chains. The restaurant was excellent, one of the best meals I have had for a long time and there was a choice of decent wine and local craft beers. I would definitely stay at a Van der Valk hotel again and look forward to doing so.
Stayed 2 nights in Jun 2017