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Reviews of Hotel Kjarnalundur

3 out of 5
Hotel Kjarnalundur
Kjarnalundur, Akureyri

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 275 reviews" "
Rating 8 - Good. 100 out of 275 reviews" "
Rating 6 - Okay. 33 out of 275 reviews" "
Rating 4 - Poor. 9 out of 275 reviews" "
Rating 2 - Terrible. 3 out of 275 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded cabin away from town. Lots of room for families.
Stayed 1 night in Mar 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Country and pretty. Off the path out of the city. If that’s your vibe
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy cabin. Made dinner for 6 here no problem. The hot tub was great. Within walking distance of a grocery store if it snows hard enough to discourage driving, which it did.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean
Stayed 1 night in Oct 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern lights
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place. Our second trip here and this time we rented a cabin. These are not ordinary cabins, these are small homes with a geothermal hot tub set in a small community setting. There is even your own bbq on a huge deck. We would absolutely comeback… only next time use the cabin as our base camp for the north!
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vinod

Stayed 1 night in Sep 2023

8/10 Good

Madhu

Travelled with family
Liked: Staff & service, property conditions & facilities
Comfortable stay
Great location, cozy rooms and friendly staff. Issue in our room was there were few houseflies
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2023 Scandinavian Vacation
Vacation. Quick stay here. Cute town. Not too big but not super limited. Nice place.
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Stayed in 3 BR cottage. Beautiful space clean with comfortable bedding and common space
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Ok place
Ok overall. Only stopped for an overnight stay on our drive around Iceland, a little bit outside of town but less than 10 minute drive so easy to get to.
Stayed 1 night in Aug 2023

10/10 Excellent

Paden, Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff duringenteu
Stayed 1 night in Aug 2023

10/10 Excellent

Francesco

Stayed 1 night in Aug 2023

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Affordable
The rooms are clean and cozy, but very small, which is fine as they are priced accordingly compared to other hotels nearby. My daughter and I enjoyed our time there and would recommend if you're visiting Akureyri.
Stayed 2 nights in Jun 2023

6/10 Okay

Harry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not a $450 a night hotel
This is not a $450 a night hotel. It is basically a fancy version of a youth hostel. The rooms are tiny. The hotel is dirty with dead plants in the hallway windows and flies on the windowsills. The door we were told to enter through was blocked by dumpsters and trash bags. The entire hotel smelled bad. The elevator was unusable due to the odor. The outdoor seating area was dirty and dilapidated. Laura at the desk was very nice , but couldn’t help. I asked to cancel the reservation, but she was unwilling. We were in Iceland three weeks. Every hotel was great. Look at my other reviews as I post them. I have never posted a bad review until now. This hotel would have been okay at $200 a night.
Stayed 2 nights in Jul 2023

10/10 Excellent

Thora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean and beautiful environment, I would stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Lingxiao, Issaquah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable room, good location, nothing to complain
Stayed 1 night in May 2023

10/10 Excellent

Gunnar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

babak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff were friendly. Loved the area and the city

4/10 Poor

Nirmal

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Tiffany

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Dirty hot tub, overall disappointing
We were extremely excited to stay in one of the private cottage at Hotel Kjarnalundur. We got off to a rough start with unclear directions about how to get to the cottages from the hotel - a simple map at the front desk would have been enormously helpful. After attempting to find it ourselves, we had to return to the front desk and ask for an escort, who showed us to our place. When we got inside it was clean and just as pictured, exactly what we expected. But we booked this stay for the private hot tub. As soon as I turned the water on, dirt and debris flowed out of the drain. We ran about a foot of water that was very dirty, then snapped some pics and drove back to the desk to ask for assistance. She handed us some towels, said to let it drain, and try again. We went to dinner and when we returned we wiped out all the dirt and once again tried to fill the hot tub. Same issue. We filled the tub halfway and the water was finally running clear, but we had no way to clean the tub expect to drain it again and start the whole process over. At this point we were tired, wet (outside in December), and it would have taken another 2+ hours to drain, refill, and heat the tub. We gave up. My request for a partial refund due to this unusable amenity was not honored. I had planned a lovely and relaxing night for my family and with the hours spent trying to get the hot tub working it turned into the worst stay of our trip, and the most expensive. I would not go back.
Stayed 1 night in Dec 2022

6/10 Okay

Yen Yen

Stayed 1 night in Sep 2022

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff. This was the only location where i was able to see the aurora borealis.
Stayed 1 night in Sep 2022

10/10 Excellent

Mathew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of hotel if you're staying around the Akureyri area. The level of service from all the hotel staff was exceptional! Going above and beyond to please their guests and ensure everyone was satisfied. Rooms were clean, comfortable and spacious. Hotel is only a short drive away from the main town centre while also being ideally situated far enough to have a chance at seeing the Northern Lights. We were lucky enough, with the guidance of hotel staff, to see the Northern Lights - and during a summer month! While the lights were barely visible from the city centre, staying at this hotel was the perfect choice as there was minimal light pollution. Left us with memories we'll forever cherish. Will definitely stay here again on another trip around Iceland.
Stayed 1 night in Aug 2022
Response from gudjon on 6 Oct 2022
Thank you so much for your lovely review !

4/10 Poor

Ashish

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place feels like a low-end converted hostel than a hotel. The rooms were in serious need of an upgrade and everything had a musty odor. We were pre-warned about the sulfur-smelling showers, but it still was hard to deal with. Housekeeping was poor as well - trash and used tea cups were left as-is after they were done.
Stayed 2 nights in Aug 2022
Response from gudjon on 27 Aug 2022
Thank you for your review and the issues will be attended, we are aware of the sulfur smell of the hot water as its come from underground and this is very common in iceland :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2022

2/10 Terrible

William

Disliked: Amenities, property conditions & facilities
Property not well maintained. Rooms are tiny and not well equiped or furnished
Stayed 1 night in Aug 2022

6/10 Okay

Sivaganesh, Monmouth Junction

Liked: Cleanliness
It was ok
Stayed 1 night in Jul 2022

8/10 Good

Steinólfur

Stayed 1 night in Jul 2022

10/10 Excellent

Aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2022

10/10 Excellent

KAREN

Stayed 1 night in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice place would recomend
Stayed 1 night in Jun 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel / hostel! Perfect for one or two nights in town. The staff are friendly and young, and the decoration feels home-y.
Stayed 1 night in May 2022

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
This was my second visit. Enjoyed the hot tub and sauna after a day of exploring. Staff were helpful and spoke good English.
Stayed 1 night in May 2022

8/10 Good

Tito

Travelled with family
Liked: Amenities, property conditions & facilities
Location was great. Overall a good hotel. Staff friendly. Was a little on the older side. Bathroom and other in-room entertainment needs better quality control. Would be nice if they offered other meals than just breakfast.
Stayed 2 nights in Apr 2022

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good location 3-4 mins drive out of Akureryi. Was hoping to see the Northern Lights but it was too cloudy. Room was clean and comfortable. Enjoyed the hot tub outside and sauna.
Stayed 1 night in Oct 2021

8/10 Good

JEFFREY, SLINGER

Stayed 1 night in Sep 2021

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a nice hotel, but our least favorite of all the hotels we have stayed at thus far. The staff was super friendly and awesome. The bed was comfy, but none of our lights or the tv worked unless we had the bathroom light on. Was a bit frustrating. The shower water was smelly. Smelled of sulphur. One big plus is they stressed quiet while in the hallway containing rooms. I loved that.
Stayed 1 night in Sep 2021

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Linda, Monmouth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little way out of the main part of town so it was quiet.
Stayed 1 night in Aug 2021

10/10 Excellent

Mircea, Elmhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2021

6/10 Okay

Jasmine

Liked: Staff & service
Disliked: Cleanliness
Average stay in Akureyri
Overnight stay in Akureyri while touring northern Iceland. This hotel had nothing fabulous about it. Cleanliness was below average for Iceland. It was hard to find an outlet in the room to recharge our smart phones. We eventually had to disconnect the TV to free an electric outlet. There was not enough room to lay 2 suitcases on the floor. We had to unpack one at a time.
Stayed 1 night in Aug 2021

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location and views were great
Stayed 1 night in Aug 2021

4/10 Poor

kurt

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One of the reasons we booked this hotel was that the listing said they had a bar and restaurant on site. When we arrived after a long drive, the front desk staff informed us that the restaurant was booked for a tour group and couldn't accommodate 3 people. We then asked for recommendations and they reluctantly gave us a few.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very quiet. Shower had some drainage issue. Wifi could be faster. We could hear the snoring from the neighbors. Overall a nice stay
Stayed 1 night in Aug 2021

10/10 Excellent

Djien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very close to the main part of the city and great views of the bay!
Stayed 1 night in Jul 2021