Lunch and dinner served, Mexican cuisine

Reviews of Mainstreet Inn

2 out of 5
Mainstreet Inn
625 North Main Street, Doylestown, PA

Reviews

6.8
Rating 10 - Excellent. 99 out of 521 reviews" "
Rating 8 - Good. 165 out of 521 reviews" "
Rating 6 - Okay. 139 out of 521 reviews" "
Rating 4 - Poor. 73 out of 521 reviews" "
Rating 2 - Terrible. 45 out of 521 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Selinsgrove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for tours sightseeing. We walked to the downtown are. Very vibrant. Had drinks,ate dinner and then took an Uber back.
Stayed 1 night in Feb 2024
Response from jo on 26 Feb 2024
Chrisopher,Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay - very clean
Enjoyed my stay at Mainstreet Inn; Very clean hotel. Front desk was very friendly and helpful. Beds could use a topper to add comfort. Sheets, Pillows very comfortable. Many stores near by along with great Mexican restaurant attached to hotel.
Stayed 6 nights in Dec 2023
Response from Joe on 12 Jan 2024
Thank you for your very kind words.

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Great Value! Great Location!
The Mainstreet Inn offered a comfortable and clean place to spend New Years Eve after spending a terrific evening at Poco's Restaurant and the Comedy Cabaret in Doylestown. One couldn't ask for a better location as the businesses share adjoining parking. There was plenty of hot water, the fridge was spacious, the pillows and mattress were comfortable, and the linens were clean. The gentlemen in the office were very nice too!
Stayed 1 night in Dec 2023
Response from Joe on 5 Jan 2024
Sandra thank you very very much for your kind words.

4/10 Poor

Nancy

Stayed 1 night in Dec 2023
Response from Joe on 5 Jan 2024
Nancy we are sorry you were unhappy with your stay. If you could contact the hotel it would shed light on where we can improve.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joe on 1 Jan 2024
Nancy thank you for your very kind words

6/10 Okay

Patricia

Stayed 1 night in Dec 2023
Response from Joe on 1 Jan 2024
Thanks for your feedback

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman who greeted me was kind And helpful, When I departed the gentleman was warm and friendly.
Stayed 2 nights in Dec 2023
Response from Joe on 1 Jan 2024
Kristin we appreciate your very kind words.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very satisfied with my stay. I do need to note (and they do specify this) there is no lobby. This is motel style where access is outside. It was clean and staff friendly.
Stayed 1 night in Dec 2023
Response from Joe on 6 Dec 2023
Karen we appreciate your very kind words.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. If you can add an iron and a microwave it would be incredible!!
Stayed 2 nights in Nov 2023
Response from Joe on 28 Nov 2023
Harry we appreiciate your review. The hotel does have irons available at the front desk. The micowaves being placed in the rooms will take longer.

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service
The outside is a little run down but the rooms are being renovated and refreshed. It was clean and comfortable and there are lots of restaurants and attractions in easy waking distance.
Stayed 2 nights in Nov 2023
Response from Joe on 28 Nov 2023
Katie thank you for your insight. The management will lok into updating the outside of the property.

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was obviously at one time a smoking room. A very stale smell of cigarette smoke from front to back. The people at the front desk said it's from smoke coming in from the front door while smoking outside. I'm not stupid, I know what deeply embedded cigarette smoke smells like.
Stayed 1 night in Nov 2023
Response from Joe on 28 Nov 2023
James we thank you for your revew. We are doing a deep dive into fixing the situation. We understand guests being uncomfortable with the smell of smoke.

2/10 Terrible

ken

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old room in disrepair, overall not a good place to be
Stayed 1 night in Nov 2023
Response from Joe on 20 Nov 2023
Ken thank you for your critcism. You are correct it is difficult to make an older property look modern. We try to maintain our property even with lower rates. The Hampton inn and Homewood Suites are also available in town. Please request a refund next time so you can get to a wonderful hotel.next time. there is no need for you to stay and suffer.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joe on 1 Jan 2024
Thanks for the kind words

8/10 Good

VICTOR, MORRISVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
It was attached to the restaurant and comedy club we attended.
Stayed 1 night in Nov 2023
Response from Joe on 20 Nov 2023
Victor thank you very much.

4/10 Poor

Antoinette

Travelled with group
Disliked: Amenities
From photo I thought the inn was in town. It is not. No way to walk anywhere. The rooms are supposed to be smoke free but the two we were offered stank of cigarettes. We opened window, despite the cold. The bed was comfortable and clean. Bathroom clean, with ready hot water. But, there was only one tiny piece of soap. Coffee maker didn’t work and no coffee available in lobby. Wi-Fi strong and man at front desk very nice and accommodating. Also, easy access to major expressway if one is passing through town.
Stayed 1 night in Nov 2023
Response from Joe on 7 Nov 2023
Antionette,We are sorry for the issue of smoke smell in your room. Unfortunately,some guests smoke outside of the rooms. Nonetheless we will continue to find a solution.

8/10 Good

Temitope

Travelled with group
Liked: Cleanliness, staff & service
It was simple, nice, and comfortable. It had what I needed for my stay, such as a fridge.
Stayed 1 night in Oct 2023
Response from Joe on 7 Nov 2023
Temitope,I'm glad the hotel filled your needs.

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The propery was convemiently located to New Hope and other local attractions. It was clean but appeared older. New updates would be a good investment in the long run. Another suggestion is to have some plasticware for 2 people or more. Overall it was well worth the Money!
Stayed 2 nights in Oct 2023
Response from Joe on 7 Nov 2023
Anthony thank you for your suggestions. Your ideas have been bought to management's attention.

10/10 Excellent

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Joe on 7 Nov 2023
Frederick,Thank you

8/10 Good

Brian J

Travelled with partner
Good hotel in a really nice location in Doylestown
Stayed 1 night in Oct 2023
Response from Joe on 7 Nov 2023
Brian our staff thanks you for the kind words

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous and friendly staff!
Stayed 3 nights in Oct 2023
Response from Joe on 7 Nov 2023
Cat thank you . The staff appreciates your kind words.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Joe on 23 Oct 2023
Erica thank you very much. Our staff is very appreciative of your kind words.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great and close to family and food
Stayed 1 night in Sep 2023
Response from Joe on 13 Oct 2023
Thank you for your very kind words.

6/10 Okay

Jacek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location in Doylestown, but …the AC sounds like an airplane in a room. I woke up at 4am and couldn’t sleep because of the noise. Mattress not extremely comfortable.
Stayed 1 night in Sep 2023
Response from Joe on 3 Oct 2023
Jacek we appreciateyour fededback. we will work on the issues you had with the room.

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is what was once known as a “travel lodge.” It isn’t over the top fancy, but it was immaculately clean, comfortable, convenient & safe. There is a little taverna in walking distance & gas & convenience stores & coffee shops within driving distance. It had everything I needed for a one night stay in an unfamiliar location for a funeral. Highly recommend.
Response from Joe on 3 Oct 2023
Roma thank you very much. Your kind words keep us going.

8/10 Good

Allen

Liked: Cleanliness, staff & service, room comfort
The room was clean & comfortable, but showed some signs of age. Room was ready when we arrived, check-in was quick & easy. Overall a good value for our stay.
Stayed 1 night in Sep 2023
Response from Joe on 3 Oct 2023
We appreciate your kind words

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
I stayed here for a night while visiting New Hope. The room was clean and comfortable and I was able to get a good night’s sleep. The room also had a mini fridge and the water pressure in the bathtub was great. Service was also good and friendly. The only drawback was that some of the lights and the alarm clock didn’t work.
Stayed 1 night in Sep 2023
Response from Joe on 3 Oct 2023
amanda thank you for your very kind words.

4/10 Poor

Peter

Travelled with partner
Disliked: Property conditions & facilities
The room smelled like mildew. The air conditioner was loud and was not very efficient. Worst of all, the bathroom fan that comes on when you turn on the light made terrible sounds. It was like it had to psych itself up with grinding noises to work. The noise it made to do so was loud and grating. I was afraid we were waking up others or disturbing them with the noise. We couldn't get out of there fast enough in the morning.
Stayed 1 night in Sep 2023
Response from Joe on 15 Sept 2023
Peter we are sorry for the issues you had with the room. I wish you had spoken with the office so we could offer a solution to the problems.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joe on 15 Sept 2023
Esther thank you for your kind words.

10/10 Excellent

michael, S. Williamsport

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem, the manager became involved and went above and beyond and took care of the problem.
Stayed 2 nights in Aug 2023
Response from Joe on 31 Aug 2023
Thank you Michael. Once again we were sorry about the issue.

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Joe on 31 Aug 2023
Thanks

4/10 Poor

RON

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Joe on 15 Aug 2023
We are sorry our hotel didn't meet your standards.

10/10 Excellent

Beata

Liked: Cleanliness, staff & service
Was good
Stayed 1 night in Aug 2023
Response from Joe on 15 Aug 2023
Thank you Beata for your kind words.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Friendly, accommodating, reasonable price and vey clean, room was a little tight to get around but I have no complaints, would stay there again.
Stayed 1 night in Jul 2023
Response from Joe on 1 Aug 2023
thanks for your kind words.

6/10 Okay

Clifford

Stayed 2 nights in Jul 2023
Response from Joe on 1 Aug 2023
thanks for your feedback.

6/10 Okay

Karen

Travelled with partner
The room needed to be updated. It was clean enough but I certainly was not fancy.
Stayed 1 night in Jul 2023
Response from Joe on 31 Jul 2023
We are working on upgrading the property. Thanks for your feedback.

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never again
This “motel” was horrible! The only towel rack was broken, the toilet paper holder was broken, soap amenities didn’t lather, no hair dryer, bed was clean but poorly made. It’s very old and not very well kept up. This place may be cheap but still not worth the money we paid.
Stayed 2 nights in Jul 2023
Response from Joe on 31 Jul 2023
We appreciate your critique. There are a lot of little issues which lead to bigger problems. Thank you for your feedback. Hopefully, you can find cheaper lodging in Bucks County moving

6/10 Okay

Joo

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I'm giving the property a middle of the road review. Most reviews are either great or terrible but if you look at the property for what it is the rating should be more in the middle. The price was right and the room was clean which are pluses. The mattress was tired and the room décor was bad which were negatives. If you're expecting a Hampton or Fairfield you'll be disappointed but if you're looking for a reasonably priced hotel with a clean room and good shower for a night this should fit the bill.
Stayed 1 night in Jul 2023
Response from Joe on 31 Jul 2023
Joe thank you for your fair review. We understand what we need to work on.

2/10 Terrible

Kym

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

William

Stayed 1 night in Jul 2023
Response from Joe on 31 Jul 2023
Thank you for your kind words.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service
Reasonably priced for this area at the expense of loose front door knob, slow draining sink, but clean.
Stayed 1 night in Jun 2023
Response from Joe on 10 Jul 2023
We appreciate your feedback. I want to apologize for the issues with the room.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service
Clean large room, friendly front desk
Stayed 2 nights in Jun 2023
Response from Joe Patel on 21 Jun 2023
Dana thank you for your kind words.

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Do not stay.
Stayed 2 nights in Jun 2023
Response from Joe on 10 Jul 2023
Thank you for your feedback.We are sorry that your stay didn't go well.

10/10 Excellent

Robert F

Stayed 1 night in Jun 2023
Response from Joe on 10 Jul 2023
Thank You

6/10 Okay

KATHLEEN

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Joe on 5 Jun 2023
We appreciate your review. We will have to work harder to improve our porperty.

10/10 Excellent

Ilany, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helps with what you need!
Stayed 1 night in May 2023
Response from Joe on 5 Jun 2023
Thank you for your kind words.

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Poco's food great
Stayed 1 night in May 2023
Response from Joe on 5 Jun 2023
We are sad you disliked our property. Our hope is that you informed us immediately and we could have gotten you to a hotel more suitable for you. This mangemnet doesn't want unhappy customers.

8/10 Good

Nelson

Stayed 1 night in May 2023
Response from Joe on 5 Jun 2023
Thank you.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was convenient and quiet. We liked the restaurant attached and went to the comedy show also which was fun. We were not able to shut the drapes so it was very bright in the room while we slept.
Stayed 1 night in May 2023
Response from Joe on 24 May 2023
We appreciate your review. We apologize for any inconvenience.in regards to the drapes. Our staff would have been more than happy to assist you with how the drapes closed if we were aware..

10/10 Excellent

John

Stayed 1 night in May 2023
Response from Joe on 24 May 2023
We appreciate your kind words.

10/10 Excellent

Sumer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the staff was very nice
Stayed 1 night in Apr 2023
Response from Joe on 24 May 2023
Thank you very much . your kind words mean a lot to us.