Ratings based on 182 Verified Reviews

4.4 out of 5
77% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller from California

Great location in D.C

Posted 02-Oct-2017
I was in for a nice treat with this hotel. I loved the decor of the room. The room was clean and comfortable in every way. I was able to relax and enjoy. The staff was always professional and helpful.
Comment from Hotel Management
06-Oct-2017 by Donte, Hotel Management
Hi Cecilia, Thank you for taking a moment to share your experience. Glad you loved the hotel and the team took great care of you. Come see us again soon! Sincerely, Donte General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Sep-2017
In DC on business. Very efficient check in-- staff was very nice.
Comment from Hotel Management
14-Sep-2017 by Donte Johnson, GM, Hotel Management
Thanks so much for the love! I'm glad the team took great care of you. Come see us again the next time you're in town. Sincerely, Donte General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Des Moines, IA

Beautiful Hotel

Posted 09-Sep-2017
Pros: Comfortable, visually appealing.
Cons: Vegan dining options.
Location: Fabulous Ethiopian restaurant, Lalibela, about two blocks away.
The property is lovely and my individual room large and well-appointed. The restaurant menu was appealing but there were no vegan offerings; it would have been good to have that option. The location in downtown DC is very convenient; closest Metro stops are Dupont Circle and Farragut North, each about a 15 minute walk. Free WiFi in room had a very good connection.
Comment from Hotel Management
11-Sep-2017 by Donte Johnson, Hotel Management
Hi Jenna, Thank you for the awesome review! I'm so glad you enjoyed your visit. I'll connect with Chef Jonathan on beefing up the vegan options on the menu. Come see us again soon! Sincerely, Donte General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from london uk

Nice hotel within walking distance of sights

Posted 09-Sep-2017
Lovely large room nice clean crisp bedding. Separate dressing / wardrobe area. Huge bathroom with large soft towels. Radiator bar very noisy even loud music at 7am when having breakfast. Food nothing special would recommend eating elsewhere.
Comment from Hotel Management
11-Sep-2017 by Donte Johnson, Hotel Management
Thank you for sharing some feedback about your experience with us. I'm glad you enjoyed your visit overall. I'm really sorry about the disruption. There should be no loud music anywhere in the hotel at 7a. We'll make sure this isn't an issue in the future. Thanks so much for letting us know. Hope to see you again soon! Donte General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great boutique hotel

Posted 25-Aug-2017
Loved my stay at the Mason and Rook. The only reason I did not give it a five star rating is that my room was very noisy as it was on the side of the outdoor bar/restaurant. The hotel did offer to move me to another room but the noise did die down by 11 pm. If they had been booked solid I would have been out of luck.
Comment from Hotel Management
04-Sep-2017 by Donte Johnson, Hotel Management
Thanks for the review! I'm glad you enjoyed the visit. I'm so sorry about the noise from the bar. I'm glad the team was helpful and that the bar ultimately quieted down. Come see us again soon. We'd love to have you back! Sincerely, Donte General Manager
3 out of 5
by A verified traveller

Nice but not Great

Posted 12-Aug-2017
Pros: The modern look.
Cons: Better cleaning service.
Location: Restaurants near ex. Shake shack, tThe Commissary, There is a 711 and a Whole Foods around the block. White House is 4 miles away.
This hotel is a boutique Hotel. It was fairly clean except there were stains on the rug and some dust in the air conditioning vents. It had a nice 4ft pool on the roof top which closes at 5pm to turn into a bar. We did hear some loud music in our room at night and we were located on the 6th floor. The area can be compared to the Village area of New York City. The are several homeless people on 14th street but not directly in front of Hotel. Nice stay at hotel but not worth returning to.
Comment from Hotel Management
21-Aug-2017 by Donte, Hotel Management
Hi Tony, Thank you for staying with us and for taking a moment to share some feedback. I'm happy to read that you enjoyed your visit with us. Really sorry about the carpet. We'll get that all sorted out. Thanks again for the visit. Have a great evening! Sincerely, Donte General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Great little boutique hotel near everything

Posted 24-Jul-2017
Pros: cool and quiet, large spacious shower
Cons: room maintenance, fixtures, cabinets, and cleaning the rug stains
I really like the Mason and Rook and so far, it's my favorite hotel to stay when I'm visiting DC. This is the second time I've stayed there and the room was as cool and as quiet as I remembered. I really like the size of the bathroom showers as well, as other ones in DC I've stayed are usually super small. There were a couple things with the room in terms of maintenance that do need attention: 1) the bathroom light switch works intermittently and needs to be replaced, 2) the cabinet door hinge to the mini-refrigerator was broken and needs to be fixed 3) there were several rug stains on the floor from spills, particularly one at the end of the cool grey couch, that really do need to be cleaned. Overall, I still really enjoy the mason and rook and would stay there again.
Comment from Hotel Management
27-Jul-2017 by Donte, Hotel Management
Hi Alex, Thanks for the feedback. It's great to read that you've enjoyed your stays with us. We'll get on top of the room items you noted. I'm really sorry about that. Sincerely, Donte General Manager
3 out of 5
by A verified traveller

Posted 17-Jul-2017 on Hotels
Our stay was fine, except for the fact that the first room for us was not clean and ready when we checked in. There were 3 weddings going on at the hotel that day so it was packed! Elevators are super slow. When we went back downstairs to get another room, the receptionist wasn't that apologetic which I feel she should have been. The next day, check out wasn't supposed to be until 12-noon and housekeeping barged into our room at 9am and then at 11. Unacceptable.
Comment from Hotel Management
27-Jul-2017 by Donte, Hotel Management
Thanks for the visit and for taking the time to share some feedback. I'm sorry about the room tardiness and also the disturbance on the morning of your departure. I'll review that with our team. We hope to see you again the next time you're in town. We'd love to have you back. Sincerely, Donte General Manager
5 out of 5
by Patricia

Posted 16-Jul-2017 on Hotels
Comment from Hotel Management
27-Jul-2017 by Donte, Hotel Management
Hi Patricia, Thanks so much for the 5-star rating! We appreciate the love. Come see us again soon. Sincerely, Donte General Manager
5 out of 5
by emilio

excellent place

Posted 13-Jul-2017 on Hotels
it was great
Comment from Hotel Management
27-Jul-2017 by Donte, Hotel Management
Hi Emilio, Thanks for taking a moment to share some review love. We appreciate it. Come see us again the next time you're in the area. Sincerely, Donte General Manager