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The concierges at this hotel were the best I have ever encountered. We were assisted with all our itinerary needs both before and during our stay.
Great place to stay and walking distance to anywhere in Victoria. Parking garage around the corner, so parking is not a problem. Staff was great bar was happening and had great food.
It was great! The staff are accommodating and the place is with an oceanview, walking distance to chinatown, restaurant, parliament etc, very nice location!
The hotel is very pretty and in the perfect location, close to shops and restaurants. The rooms are nice, but need a bedside clock, and a continuos running fan, the AC cycles on and off during the night and it's VERY difficult to sleep. The hotel also needs a "necessities" type shop.
We enjoyed a two night stay in Victoria. Our room was enormous and well equipped. Free coffee in lobby every morning was a nice touch.
Stayed in a King room and was blown away as soon as I walked through the door and saw 2 floors! Only issue was that our oven didn't work but a quick call to the helpful receptionist and I was allowed access to the penthouse kitchen for the evening....which was also amazing.
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