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Good location food at diner dated but staff nice Rooms clean but need hooks in bathroom for PJs Front desk staff nice just wish diner food better at supper time breakfast fine Area around motel a little run down but only minutes from China town and downtown and like the fact they are a long time ...
Old hotel. Big size room. Could use a bit of an upgrade especially bath area. The bath tub's soap dish was rusty and bath rubber mat wasn't cleaned well. Had mold underneath. Hotel staff especially the night front desk staff was very friendly and helpful.
Swans is an older hotel that has been nicely up-dated. It's close to China Town and the old downtown of Victoria. A little noisy due to the traffic on the street but very comfortable. We had a suite that had a living room and kitchen. The bedroom was upstairs (the only drawback). We ate one dinner ...
Welcoming staff, clean and huge suite, great view of Victoria Harbour, lots of restaurants within walking distance. Enjoyed our 2 day stay.
ONLY complaint is the city issued map is totally in need of rerite. It is dangerous when used. Nothing makes since. No since of direction is used. They squeeze in adds &fail the NORMALPEOOLE USING MAPS.
I was disappointed in the sterile lobby and the inadequate check In/out space. In such a grand hotel , One would expect an inviting lobby with comfy chairs for sitting to enjoy the view, read or visit. The staff was friendly though there was a long wait and poor system for check out. Beds and towels ...
Beds were comfortable, room was clean, great location. All employees were courteous and helpful. Very lovely hotel. One drawback was the workout room. This is a 10 story hotel with an exercise room with only 5 pieces of equipment. Two people could not do the treadmill at the same time. My husband ...
The staff was most accommodating and polite, We enjoyed the restaurant as well as the swimming pool. May be the white noise in the hotelroom could be turned down, Also the water in the bathtub only ran off slowly, but this was minor. I loved the large window top to bottom
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