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I really enjoyed this hotel. I travel a tonne and I was pleasantly surprised at how clean and quiet this hotel was. Very friendly staff and free parking ! Walking distance to downtown . I will be back for sure .
Friendly and helpful cleaning staff, front desk okay. Pop machines only take coins so I had to leave the hotel and go to a 7/11 to buy a drink. Vista 18 had awesome waiters/waitresses, the musclely bartender had a snobby attitude though. The seafood pot dinner was really small, still hungry after. ...
The front desk staff at Swan's is exceptionally helpful and friendly. Every encounter with them was positive from check in to reserving our return shuttle to the airport. Our room was spacious, clean and looked out at the water. The only issue we found regarding the room was the thin walls and the ...
Staff very pleasant. Room facilities outdated. We had the family suite which provides some extra room except for the single bathroom that I could barely stand in and close the door. Having 2 teenagers with us, the lack of bathroom facilities has proven challenging.
My three girlfriends and I had a fabulous time at The Fairmont Empress! The staff were all friendly and very accommodating. Everytime we passed an employee, they always asked us if we needed any assistance or help finding something. I will definitely come back for girls weekend, romantic weekend ...
Wonderful reception and we were able to check in early to prepare the room with flowers and champagne to celebrate graduation. All staff kind, helpful and professional.
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