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Reviews of Neth Socheata Hotel

3 out of 5
Neth Socheata Hotel
#284, 2Thnou St, Siem Reap

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 130 reviews" "
Rating 8 - Good. 55 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 5 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Birender, Dawesville

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very affordable place in the center of the twin . Very helpful and courteous staff . Eager to help and arrange anything required. At this time nearby noisy construction during day . Since close to the main entertainment area for a bit noisy till about 12 midnight . But rooms seem to be surprisingly quite soundproof . No elevators so had to climb a couple of flight of stairs but staff helps with the luggage .
Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room With Ants and served ants bread!
Staffs in hotel were very kind and nice. The lication is walkable and located very convenient area and shopping area. However, room is very dated with old bedding and bathroom's condition is very bad. There were a lot of ants in bathroom and dirty water spots in the ceiling. We asked removing ants or changing our room to some of hotel staffs, but there was nothing changes. We just stayed at the same room with ANTS!. AND there was another issue with ants. We had ants baguette bread with our meal in the morning at The restaurant which serves the hotel breakfast. Inside of bread there were hundreds of dead ants. It was horrible. And nobody say sorry, but they just changed to new bread. The tablecloth also never changed or cleaned. I spoiled some coffe on the tablecloth and the next day we sit at the same table and the spot was in the same place and the next day had same dirty spots.
Bathroom ceiling
Ants everywhere in the bathroom not only sink but also on the wall
Ants were Everywhere
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Siem Reap! Friendly staff very helpful, good rooms, good food.
Stayed 5 nights in Sep 2019
Response from Vichhai(Mr.) on 18 Sept 2019
Thank you for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service and also you like Our staff. On behalf of managements team, We hope god will blessing you every time. We will keep on going. Neth Socheata Hotel team.

8/10 Good

Jun, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and courteous from checking in to checking out. Special mention to Vertica (sorry if spelling is wrong) who always smile. Rooms are very clean with very cool ac. Location is near to pub street, old market, night market. Our only problem is there are no elevator and our room is at the 5th floor. Overall great hotel for a very cheap price.
Stayed 3 nights in May 2019
Response from Vichhai(Mr.) on 28 May 2019
Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service. Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place 😉 well located, clean, safe and had everything as offered
Stayed 1 night in Mar 2019
Response from Thana (Mr.) on 8 Apr 2019
Oh wow, Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service. Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
over booking
over booking move to terrible and cheap viva hotel... Refund plz
Stayed 1 night in Feb 2019
Response from Vathana on 3 Mar 2019
Dear values customer Please apologize for us, because we mistake something on hotel system Thank you Best Regards: Team Managernent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, good price, location was quite special. Next to Pub Street but still quiet. Down a nice alley with good restaurants. Staff was amazing.
Stayed 3 nights in Feb 2019
Response from Vatana on 6 Feb 2019
Thank you so much. Hope see you next time Manager team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome family run hotel
Could not of picked a better place to stay, The staff were exceptional especially Youna and Socheata. They were very informative and made our stay Extra pleasant. Good location, clean comfortable hotel.
Stayed 6 nights in Jan 2019
Response from Mr.Kirin on 18 Jan 2019
Dear Brian Greeting from Neth Socheata Hotel Hope this message find you well and so thank you for your good accommodation and thank you for your join our service and thank you for your review. we are over here working hard for our guest who coming to visit us.instead of my both staff i have to say very thank you for your happy and have feel good.and we hope to see you on next holiday.we are here for your assistance.. Best regards Hotel Management

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Near Pub st.
Older hotel but well maintained and extremely clean.Some receptionists speak good english and can book you tours and give you some helpful info.Hotel is only 2 minute walk from pub street and many restaurants.My only complaint is demand a receipt for everything ,they forgot to book mu taxi for 6:00am to catch my flight home and was waiting there for a while before was told no taxi coming must wait 2 hours to book.I had to wander the streets with my luggage for 15 minutes at 6am in the dark to find a taxi,very bad .
Stayed 7 nights in Jan 2019
Response from Mr.Kirin on 12 Jan 2019
Dear Keith Greeting from Neth Socheata hotel Hope this message find you well. and so thank you for your visit us and trust our service.and so we are all staff here want to say thank you and looking forward to see you again.have a nice day. Best regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN SIEM REAP!
Excellent hotel! Very clean, GREAT location, and EXCELLENT service. Youna is the very best manager. He is very friendly, speaks very good English, and always works very hard to make everything perfect! The internet is slow, but that is true everywhere in Siem Reap, so nothing bad about this hotel. We will stay here again and bring friends. The best!
Stayed 3 nights in Jan 2019
Response from Mr.Kirin on 12 Jan 2019
Dear Kevin Greeting from Neth Socheata hotel Hope this message find you well. and so thank you for your visit us and trust our service.and so we are all staff here want to say thank you and looking forward to see you again.have a nice day. Best regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come on this is a great Hotel
This is a very nice hotel centrally located in the center of the action in Siem Reap. Shops, restaurants, money exchanges, bars, banks, everything is close at hands with many different varieties of foods to enjoy and very good. The market is just down the street where you can buy anything imaginable, clothes, statues, art, backpacks, fruit, nuts, meat, fish, anything but cars, houses and scooters. The hotel is very clean, The staff very helpful, speak very good English, good WiFi and can arrange any tours you may want to take at a very reasonable rate. I recommend this hotel, it is well worth the price.
Stayed 2 nights in Oct 2018
Response from Team Hotel Response on 31 Oct 2018
Dear Michael Greeting From Neth Socheata Hotel Thank you for your drop review for our hotel and so we are all management and staff appreciate for your good accommodation well with us and we wish you good health and hope to see you again on next time... Best regards Management team response.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Hotel Team Response. on 13 Sept 2018
Dear Anthony Greeting From Neth Socheata Hotel Hope this message find you well.in the name of hotel management we are appreciate of your good accommodation and what is experience that we have provided to you during your holiday.and thank you for your drop review on our property.we are all here waiting you come back on next time. Sincerely by, Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great location close to pub
Nice location close to pub street and night market
Stayed 3 nights in Aug 2018
Response from Hotel Team Support. on 13 Aug 2018
Dear Value Guest Greeting From Socheata Hotel Thank you for your good accommodation with our hotel. and so we are all staff working here wish you get a good day and hope to see you on next time if possible.and we hope also recommend from you to your friend what you have experience with us during you have a holiday.have a nice day. Best regards

10/10 Excellent

Jemie, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hostel in city center
Enjoyed out stay in this family-owned hotel. The staffs are very attentive and friendly. Location of the hotel is excellent, only 1-2 minutes walk to pub street yet it is still quiet. A lot of restaurants surrounding. Very recommended.
Stayed 4 nights in Aug 2018
Response from Team response on 8 Aug 2018
Dear Jamie Greeting From Neth Socheata Hotel Thank you for your accommodation with our hotel and thank you for your drop good review on us, your review is important for our score. and so we are all staff who working wish you have a good time and waiting to see you on next time. Best regards Neth Socheata Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018
Response from Team response on 31 Jul 2018
Dear Value Guest Greeting from Neth Socheata Hotel Thank you for your good accommodation with us and give us full of rate.and we hope to see you come visit us on next time..wish you have a nice day and succeed. Best regards Hotel Team Response

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good value for money in great location
Staffs are very nice and helpful. The bathroom can be improved if they can separate the shower and the toilet area, mainly so that the toilet area can stay dry during shower. At the moment water from the shower going everywhere and can be dangerous for guest (can slip easily)
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Extremely eco hotel
I grade this hotel as *extremely eco*. 1. All humans are required to take off their shoes at the only front door. 2. There is no elevator in this 4-storey hotel. My tuk-tuk driver helped me to carry my luggage to my room. But I needed to carry it down myself on my check-out day. 3. The hotel provided daily complimentary set breakfast; but one needed to pay for extra bread and butter. 4. On day 2 when I returned to hotel, my room was not serviced at all. When queried, the receptionist advised that it was the hotel's policy not to enter or disturb guest rooms unless requested. This was not announced at check-in, nor was there any notice inside the room. However, I was glad that I was given fresh towels on my request. I requested daily room cleaning afterwards. 5. On another day when I returned to my room, there was no electric power, including the refrigerator. I found out that there was a panel at the front desk which controls the power supply to each guest room. Apparently, once a guest deposits the room key at the front desk when he goes out, the power supply will be switched off to save electricity. Therefore, never put perishable food in the refrigerator.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

6/10 Okay

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Interesting adventure in Siem Reap
Located at the junction of two alleyways near the Pub Street, the location is the best part of using this property. Unfortunately, there was no elevator, and no air conditioning in the public areas (including hallways), and the staff had to remember to turn on the hall lights, when you went to your room. The room was, exceptionally, small and the shower had only about an 18 inch wide partition, which insured that the rest of the bathroom got wet when you showered. The breakfast was served, across the alley, in an open air restaurant, which was fine, as long as you were aware of the motorbikes that used the ally as a short cut. The staff, especially, the evening desk clerk, was excellent, and made every effort to insure that we were taken care of, which made up for, at least part of the physical shortcomings of the property.
Response from Mr.Kirin on 17 Aug 2018
Dear RONALD Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Perfect location for all downtown life, but quiet. Staff show meticulous attention to guests needs, really helpful,but not pushy. Can organise everything from bus tickets to guides. Very good food at their restaurant.
Response from Mr.Kirin on 17 Aug 2018
Dear Barbaba Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Antonie

Liked: Cleanliness, staff & service, room comfort
Secret find......what a gem.
This littlgem comes highly recommended. If you choose the bedroom with a small balcony facing the small narrow alleys, it feels like you are in Paris or Venice or some other small town. The hotel has soul and character and it is ideally located close to all of the nightlife, markets, streetfood and whatever you may wish to be close to. We were sad to leave and will return any day. If you are looking for pamperin and luxury then dont cone here. This is a lower budget type of no frills and no nonsence hotel but it is value for money. Only issue may be with the ac that was struggling to keep up......it just couldn't get the room to my required temperature.
Response from Mr.Kirin on 17 Aug 2018
Dear Antonie Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great service
We loved this hotel. Great location, great service and great staff.
Response from Mr.Kirin on 17 Aug 2018
Dear Regina Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy bed and breakfast type hotel
Sacum, the hotel manager, was very efficient in providing a helping hand and information on getting around town. Thank you to him for the very warm welcome. Although I don't foresee returning to Cambodia, I would definitely recommend this cozy hotel to anyone!
Response from Mr.Kirin on 17 Aug 2018
Dear Don Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Alan, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neth Socheata Hotel
My wife and I enjoyed every minute of our trip, as we were so welcomed by the the Neth Socheata Hotel and Staff as the rooms were so clean and the staff could not do enough to help us in every way.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Karen, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, not so convenient to find
Lovely place, a little difficult to find, Walking distance to shops, food and river
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Kiew Ling, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Thumbs up!
From the start, communication was prompt & clear from Mr Sokhom who helmed the reception table in the day. He ensured a tuk tuk was awaiting us when we arrived for the complimentary airport transfer. Hotel location is great, just 2 mins walk to Pub Street & Night Market. Sited along an alleyway that is both clean & safe, this hotel is truly a little gem to be discovered. Granted there is no pool or carpark, but we hardly noticed their absence as we didn't need these at all. The hotel staff is courteous, helpful & considerate, lending us a phone charger when we forgot to bring out international charger, even a knife to let us cut our fruits. The hotel itself is clean & well-kept. True, it was basic in its facilities; however, it was well-worth the money we spent on our 4 nights of accommodation in Neth Socheata. Highly recommended for the budget traveller including solo female guests who wants convenience of location, cleanliness, security, as well as a non-sleazy neighbourhood. We would not hesitate to stay here again should we return to Siem Reap!
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Overall really good. A couple of short power outages but not sure if this was hotel specific or in the area. Either way, resolved quickly and no major issues. Shower was a bit cramped but that's a minor quibble when you're paying CAD 40 a night for a double. If I get to Siem Reap again, I'll go back to this hotel.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Joseph, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location, wonderful staff
Highly recommended. Great location, very clean,safe area. Hotel location gives easy access to many nearby things.Wonderful staff.Very good prices. No pool so if that's important to you this is not your place.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

6/10 Okay

Kenneth, USA

Liked: Staff & service
Good location and friendly staff
Nice stay for a good price. Breakfast was nice and the common spaces are comfortable and inviting. Staff was friendly and helpful
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has an excellent location near all the action of Pub Street and the market areas. Even so, it's off the main street and is quiet. It was nice of the staff to let us keep our luggage on our last day after our check out and before our flight back home. Overall, we had a positive experience with this hotel.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

6/10 Okay

Dave, Sydney

Liked: Cleanliness, property conditions & facilities
+/- review
+ good location + staff are very friendly & very helpful + good value & I would stay here again - Kettle was provided but there was no coffee or tea provided in the room. - no breakfast option with the room even though they had their own restaurant. - when you use the mugs & drinking glasses in the room - it doesn't get cleaned for the next day as part of the room service.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Hans Ulrich, Cha Am

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel on good location
I agree with others customer, the hotel is good. Nothing to complain
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Alvin, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo vacation
Stayed here after spending a couple of days at a hostel nearby. It was a nice change of pace and was great to be so close to the old market. Everything was in walking distance, restaurants, cafes, grocery store, night markets and spas. The staff were extremely friendly and always willing to help. Even letting me use their computer after my memory card for my camera became corrupted. My room and the hotel in general were clean and kept in great shape. For myself it wasn't a problem but if you do have problems walking, I'd recommend you request a room on one of the lower floors. I believe the hotel has 6 floors and there is no elevator.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

nicole, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great deal for the price. Excellent location, right in the heart of the tourist area but tucked away from all of the noise. Clean room with simple decor. AC worked great as did the hot water. Staff was attentive and helpful. Bed was a bit too firm for me.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Siem Reap Stay
Neth Socheata Hotel is a few steps away from cafes, shops, spas, street side local eateries, or bars. It's located in a quiet alley for you to be able to rest. We booked two rooms and stayed for 2 days and 2 nights. The hotel rooms aren't too impressive but it was okay and decent enough. The bathrooms are also okay. Unfortunately, we had some problems with them. We found a few bedbugs crawling every now and then and found that very uncomfortable. We kindly requested if it's possible to move to another room but the man in the front desk sounded annoyed and said he couldn't transfer us because it was past midnight and all the rooms are booked and that he would just have our room cleaned in the morning. We had to place our bags away from the beds just to avoid bringing them along and had to try to sleep with the lights on. By the next afternoon, another man in the front desk gave us an aerosol bug spray to use. The other room got uncomfortable as the air-conditioner wasn't cool enough. Our companions had to try to sleep through the warm temperature. The hotel's tuktuk service from the airport to the hotel waited for us even if our flight was delayed, which was great. We also hired them to take us to the temples the next day. Their rates however are a bit overcharged than the others and they weren't hanging around the hotel for their guests to hire them immediately. We just hired other tuktuks when we woud go around town.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Ashanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but so many mosquitoes in the room.
They were great, the staff was really friendly and helpful. There are many restaurants right near the hotel and it is located right in the middle of the action. The only thing that pauses me from giving it the highest ratings is that the rooms were full of mosquitoes, so you need to make sure they spray the room.
Response from Mr.Kirin on 17 Aug 2018
Dear Ashanti Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Thomas, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
I spent 4 days in total here, book 2 and additional 2 days after that. I would say I like the locations where hotel situatated, very convenient, near old market, pub street, night market, all within 5 minutes walk. Will stay there again for next trip
Response from Mr.Kirin on 17 Aug 2018
Dear Thomas Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

shamima, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Siem Reap Rider
"HIGHLY RECOMMENDED" Really nice hotel that has everything available , perfect location, perfect service . Rooms were identical to pictures . All in all I will definitely visit this gem
Response from Mr.Kirin on 17 Aug 2018
Dear Shamima Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

ian, UK

Liked: Cleanliness, staff & service, room comfort
Simple but awesome location and very quiet
Locally run small hotel in the middle of town. No parking and no pool but it is 1 min from Pub St and old market and so amazing location Rooms are simple but all work OK the beds are comfy ACs all work and I have a great few nights here Price is amazing and don't be put off it is a budget hotel that delivers
Response from Mr.Kirin on 17 Aug 2018
Dear Ian Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

EUNJI, south korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, nice staff
location was good and all the hotel staff was really nice. If I will go to siem Reap again, I will stay there again.
Response from Mr.Kirin on 17 Aug 2018
Dear EUNJI Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Mohit

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel close to town center.
Down a short alley and a block away from the town center, it has a great location! Very clean and friendly staff. I rarely give anything a 5 star rating but at this price level I could not have asked for a better experience. Even the included breakfast is good. Highly recommend.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Jonathan, Australia - WA - Perth

Liked: Staff & service
Great value for money hotel in Siem Reap, with an extremely helpful and friendly manager

8/10 Good

Samuel, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What else could you want?
Very good. Cheap and super convenient. It is right next to the pub streets and markets and about 20 minutes from Airport. You're going to have to be driven to the temples on any tours anyway. Also, free breakfast. (A little wary of staying at a cheap hotel in downtown siem reap at first, but it was great!)
Response from Mr.Kirin on 17 Aug 2018
Dear Samuel Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Francesco

Liked: Cleanliness, property conditions & facilities
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

6/10 Okay

solo traveller, singapore

GOOD LOCATION
Room is small but comfortable. Reception staff do not smile and told me bluntly to take off my shoes when I checked in (I was not aware or see any sign to remove shoes). No lift but they were kind enough to put me on ground floor. Simple basic facility.
Response from Mr.Kirin on 17 Aug 2018
Dear Value Guest Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

8/10 Good

Tyler, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a hidden gem tucked away in an alleyway. They airport transfer was waiting for me on my arrival and took me directly to the hotel. The included breakfast was filling and had enough choices to keep things interesting for the few day I was there. Great location for night life and shopping in the surrounding markets.
Response from Mr.Kirin on 17 Aug 2018
Dear Tyler Thank you for your stayed with our boutique and we are all staff here has working hard for the guest and care 100% for them.if we are all have done wrong which point please accept our apologize in convenience cause..have a nice day.looking forward to see you again.. Best Regards Sakirin Math (Mr.Kirin) Hotel & Marketing Manager

10/10 Excellent

Warren, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical, Includes airport pick-up; Service: very friendly; Cleanliness: Spotless;