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Used this hotel as part of a 3 night tourist trip. Walking distance to busy Union Square (shopping area), restaurants near by, close to conferences. Walked to Museum of Modern Arts. Hotel staff very friendly. Breakfast buffet, not included in our room and on the expensive side ($30+ pp).
The lobby was very elegant and fancy and the amenities in the room are almost complete (no tootbrush, however) but I do find that majority of western hotels doesn’t have complimentary toothbrush. My biggest complain would be the staffs. I called a day before my trip to ask for questions regarding ...
Actually only unpleasing thing was the super noisy AC. It was impossible to rest or watch TV, talk on the phone while it was on. If they just revise the HVAC system, the hotel will be pleasing or excellent for most of the customers.
We had a enjoyable stay here. The hotel is beautiful and room was very comfortable. The staff was professional, sincere and genuinely happy to assist with our needs.
This hotel is exactly what you should get from a 5 star property. I stayed at the Four Seasons last time I was in San Francisco and it honestly pales in comparison to the St Regis. From now on, St Regis will be the only hotel I stay at when visiting San Francisco. Everything about this hotel is first ...
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