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The rooms were clean and beds were comfortable. We had connecting rooms on the 19th floor that had a good view of the city. The hotel was a short ride to the Pier and other points of interest. Staff was helpful and friendly. Used the hotel restaurant for breakfast each day and the food was good.
Centrally located in conjunction with Union Square, china Town, and cable cars. Area behind hotel to be avoided. Door/valet men were extremely friendly and helpful with navigating the city and food recommendations. Rooms a bit small with kids but for the city we would definitely stay there again. ...
We stayed three nights for a couples weekend. The hotel is gorgeous and very well maintained. It's a short walk to the Embarcadero. The transit station out the side door is perfect for catching the BART. The staff are all friendly and helpful. The housekeeping service is the best I've experienced ...
We booked a family room- however the room was lacking a microwave which was a little disappointing. The room view was not quite as good as expected. Staff very friendly. Dining facility, gym facility excellent. Overall a solid experience.
Great hotel. Luxurious. Clean. Excellent staff always willing and available to help. Daniel in the Laurel Court restaurant is excellent and always upbeat. The location of the hotel is perfect. 10 out of 10.
Many SF hotels are older & dated. The St. Regis is modern and fresh. The room even though is on the small side, it is well designed and very functional. Overall a very positive experience!
From our arrival the valet staff was great! We went right in and they had no problem accommodating an early check in. When we got to our room it was clean, comfortable and quiet. Great location lots to do wonderful food and drinks at the property.
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