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They just reopened in April so the whole hotel is very clean. I strayed in imperial club room (thanks to Expedia sale, price was the same as for regular room in Westin). Room was amazing, large, very clean, nicely designed. Here "quiet room" truly means quiet. Loved the small tablet that was easy ...
I felt very welcomed coming into the hotel from the moment we arrived at the hotel. When our plane arrived a few hours before the check-in time at 3:00 they kindly took our bags to the back until a room opened up. The employees from maintenance, front desk, and maids were all very good at their job ...
The hotel is in a location that is close to everything! The staff is great and very friendly. The room was very clean, but kind of small. The main downside to this hotel was that there is no A/C, and the room can become very warm at night.
Concierge was very helpful. We were able to get all over the city with ease. The hotel has great character. We enjoyed our stay.
Got to hotel early, room was ready & was offered & accepted an upgrade with a nice view. Room was clean & despite being nearer the elevators was quiet. Beware of the fancy elevators-- we were engaged in conversation and didn't realize that you need to enter floor number OUTSIDE and then look for ...
I booked this hotel super last minute and it seemed like in a good location. It isn't near the busy streets of union square or Chinatown, more on the quiet and toned down part of downtown. The decor of the hotel overall was very traditional Aztec-themed and very old school. There was no AC unit in ...
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