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Super friendly staff, hotel has lots of character. Rooms are not the typical "modern hotel" type of room, they're more basic. Window A/C unit kept turning on and off, and I wasn't able to get the window open. Bed was comfortable, a bit on the hard side.
Every staff member, (concierge, doorman, maid, front desk) were friendly, and more importantly to me, knowledgeable. I have been to San Francisco many times, and so the questions I asked were not the normal tourist questions, yet the staff was able to help in each and every instance, and the friendliness ...
Our one night stay at the Sir Francis Drake was very pleasant. The lobby and public areas are quite grand with a definite "gilded age" feel. The room was perfectly adequate - on the small side but quite comfortable. The location is ideal, close to Union Square, Market Street and North Beach.
Everything we were looking for on our return trip to San Francisco. Easy to see why Tony Bennett left his heart there,the Staff,hotel and location is a tribute to San Francisco.
This is a great hotel. Things we liked about it are their friendly staffs, the location is close almost anything and they are pet friendly. I just hope they provide a bowl for pets to drink and it when pets are being accommodated, too.
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