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We booked this hotel last minute with no expectations. We were very happy with the hotel. It was easy to get around. The parking is a little pricey but where in San Francisco isn't ,
Hotel staff, specially the front lobby, not very friendly, or welcoming. Did not make us feel welcomed, very dry & plain. Lack professionalism.
My girl friend and I try to make it to the city two to three times a year . We mix up our places to stay , normally due to rates . We found the Grand Hyatt to be outstanding . The rates , service and facility were at the top . We are looking forward to going back to this same hotel . Thank you , ...
The front desk staff was really friendly and had no problem checking in. They offered free tea while waiting for our room keys. We also get complentary breakfast and premium WiFi for being an Expedia plus silver members.
It was easy to reach from the airport by BART, super close to Union Square, convenient for using local transit systems, and had a super long tub!
This hotel is in an excellent location. Perfect for tourists. The staff is very friendly and accommodating.
Loved it so much ! we highly recommend this hotel to everybody
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