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Hotel was clean and staff friendly. Although at times they could not understand what I was asking due to limited amount of English. Full of character,but this meant rooms were small,and there were no wardrobes to hang clothes or drawers to put any in. Would stay again but would have to be in their ...
No more than a 12-15 min cab ride to most area's such as the Bay, shopping and dining. Found the people more than happy to help with suggestions for great dining and activities all within a short cab ride. The hotel staff were also very friendly and ready to help with any of our questions. The cons. ...
Very efficient hotel where everything worked and staff were helpful. An easy walk to Union Square and most major stores and also near cable car terminus.
Fantastic historic property with Grand Lobby filled with marble, massive wood details and massive domed stained glass arch above the front desk. They do not build like this anymore.
The staff went above and beyond the whole time. The real kicker was when we checked out and had left some really important things in the room. First thing was my engagement ring on the bathroom counter. They actually had a limo service drop it off at the airport for me, amazing!!!! Second, when we ...
This place was absolutely beautiful on the inside and out. We were informed however that they are renovating soon, so everything will look completely different after October. Lovely service as well as location.
Concierge helped me with a tour of Yosemite. I did not like the way I wait in line for a clerk at check-in but Starwood folks get to jump in line. It was too obvious and made the hotel look rude.
Everything is great except it's too noisy. Regardless what time of day you try to rest. It's super noisy, they could benefit from some sound proof windows. Otherwise the hotel staff, service and everything else is amazing. It's in a prime location. Right around the corner from union square. Walgreens ...
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