Ratings based on 79 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Charming

Posted 14-Sep-2017
Pros: The architecture and decor. The beautiful room and the espresso machine inside my room.
Cons: The shower door was loose and the water was leaking out on the bathroom floor. I just put a towel and problem solved.
Location: The surrounding of the Hotel is Queretaro's old town that is MAGNIFICENT!!! Incredibly beautiful and full of history.
The hotel is beautiful and it was perfect to come back to after work. The Wi-Fi was fantastic! I had 4 devices and the 4 of them worked fast there! Just being there felt very much like Queretaro, without having to leave. The food was excellent too. I look forward to stay there again in my next business trip.
3 out of 5
by Eugenio

Great place horrible service

Posted 27-Mar-2017 on Hotels
Horrible service, waiters forgot food, full of bees in the pool area, no towels and waiters ask for tip all the time. At dinner 40% of menu was not available
5 out of 5
Recommended
for Couples
by A verified traveller from Dewey AZ

amazing historical hotel in downtown Queretaro

Posted 16-Feb-2017
Pros: Clean, very well maintained with a great restaurant and centrally located.
Cons: Everything was great.
Location: Lots of very nice restaurants and bars. Many amazing historical buildings in close proximity
This is one of the nicest facilities that I have stayed in and I travel a lot. Very nicely situated to be close to much of what you would want to do in Q.
5 out of 5
by Santiago R

Beautiful hotel, amazing rooms, incredible spa

Posted 05-Jan-2017 on Hotels
Beautiful hotel with amazing rooms and an incredible spa. Great for a couple's getaway. 5-minute walk from the city historic center, which is great for sightseeing, dining and nightlife.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Jan-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Very close to the historical center

Posted 25-Nov-2016
Excellent hotel facilities . Very quiet Very close to the historical sites. Good people Nice attention .
4 out of 5
by A verified traveller

Convenient hotel

Posted 18-Sep-2016 on Hotels
Close to city center
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Nice hotel in the center of town

Posted 11-Jul-2016
We had a few issues with the laundry, items that unfortunately we never recovered, Although to be fair we came back with a TON of dirty clothes from a long hike. Other than that, the room was nice, the people friendly and the facilities beautiful. Nice hotel to come to with your family..
5 out of 5
by Jose

This traveller left a rating score only Posted 18-Jun-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

excellent selection

Posted 13-Jun-2016
It was an excellent selection above expectatuons. Highly recommended