Ratings based on 446 verified reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Walnut Creek

Posted 7 Oct 2019
Old but clean. Friendly accommodating staff. Great location
Comment from Hotel Management
7 Oct 2019 by Nur Maherali, Hotel Management
Thank you for your feedback! We are so happy you enjoyed your stay Melanie! We would love to have you back so do not wait too long to visit. Let us know if there is anything we can do for you till then. Have a wonderful day!
5 out of 5
by a verified traveller

Posted 28 Sep 2019
The staff was amazing! However, there was no mini fridge in our room, so all of our leftovers and deserts from the Cheesecake Factory went to waste. I expected there to be at least a fridge in the room for how expensive it was, especially since I’d read about charges to taking drinks from the “mini bar” in your room, something else we didn’t have.
Comment from Hotel Management
29 Sep 2019 by Nur Maherali, Hotel Management
Thank you for recognizing our staff as we take pride in the service we deliver. We do offer mini fridges and microwaves to be delivered to rooms upon request. We are also currently working towards acquiring more so our guests do not have to go without. I am sorry if this was not communicated with you as we do our best to ensure our guests know all of our offerings. We look forward to having you back with us. Please reach out when you do make your plans so we can make the notations in your reservation for a mini fridge to be placed in your room. Have a wonderful day!
4 out of 5
by a verified traveller

Posted 23 Sep 2019
Overall the property was good. I found the bathroom in my room to be quite small and did not like the layout of it, specifically the toilet placement.
Comment from Hotel Management
24 Sep 2019 by Nur Maherali, Hotel Management
While I am happy you enjoyed your stay, I am sorry you did not like your room as much. Next time you are in town, reach out to us so we can go over the different options as we have a variety of different room types that are sure to make you feel most comfortable. Have a wonderful day!
3 out of 5
by a verified traveller

Posted 23 Sep 2019
Comment from Hotel Management
24 Sep 2019 by Nur Maherali, Hotel Management
I am sorry you did not completely enjoy your stay with us. Is there anything we could have done to make your stay better. We are always happy to take in our guest's feedback on how we can improve. Have a wonderful day!
4 out of 5
by a verified traveller

Posted 23 Sep 2019
Comment from Hotel Management
24 Sep 2019 by Nur Maherali, Hotel Management
That you for your rating. It's so nice to know you enjoyed your stay with us. We look forward to the next time you come to Portland. Have a wonderful day!
4 out of 5
by a verified traveller

Posted 21 Sep 2019
Comment from Hotel Management
22 Sep 2019 by Nur Maherali, Hotel Management
We love knowing when our guests have enjoyed their stay with us. Thank you for taking the time to let us know. We cannot wait for your next visit. If there is anything we can do in the meantime, please do not hesitate to reach out. Have a wonderful day!
5 out of 5
by a verified traveller from Pasco wa

Posted 17 Sep 2019
Very clean place. No self parking but does have valet parking.
Comment from Hotel Management
18 Sep 2019 by Nur Maherali, Hotel Management
It is always so warming to know when we were able to make our guest's stay enjoyable. Thank you for taking the time to let us know Jess! We look forward to your next visit. Have a wonderful day!
5 out of 5
by a verified traveller

Posted 14 Sep 2019
I like the location of the hotel. Parking rate is pretty expensive. I wish the breakfast is included in the hotel rate.
Comment from Hotel Management
14 Sep 2019 by Nur Maherali, Hotel Management
Thank you for your feedback! It is so great to know you enjoyed your stay with us. Our valet prices are actually comparable with the rest of the downtown Portland area but we do offer rates which will include breakfast or even your parking in the rate if you are interested for next time. Reach out to us before your next trip to Portland and we will be happy to find what works best for you. Have a wonderful day!
5 out of 5
by a verified traveller

Posted 13 Sep 2019
Comment from Hotel Management
14 Sep 2019 by Nur Maherali, Hotel Management
It means a great deal to us that you would take the time to let us know you enjoyed your stay with us. Thank you for reaching out. We look forward to your next visit to Portland. Have a wonderful day!
5 out of 5
by a verified traveller from seattle

Posted 7 Sep 2019
good location, very friendly, good hotel restaurant, clean.
Comment from Hotel Management
8 Sep 2019 by Nur Maherali, Hotel Management
We love knowing when we are able to make our guests stay a great one. Thank you for reaching out to let us know Nerup! We will be excited to have you back with us again when you are in town. Have a wonderful day!