Ratings based on 326 verified reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 12-Jul-2019
The room was definitely nice and the location is very good. But the registration/check in process is difficult and confusing. It should be better communicated that this is a residence, not a hotel. Parking was confusing, check in was confusing, some things in my room didn't work and I waited on hold for 15 minutes just to speak to somebody and then was (I assume) accidentally hung up on. My issues did get resolved but I don't think I would go through the trouble of staying here again. Now that I know the process it would be easier, but service\communication for first time guests is very bad.
Comment from Hotel Management
13-Jul-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback. We are sorry you felt your stay was less than perfect. We would love to try to make it up to you on a future stay. Please contact us directly for more information.
5 out of 5
by a verified traveller

Posted 09-Jul-2019
Comment from Hotel Management
10-Jul-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! Come see us again soon!
5 out of 5
by a verified traveller

Posted 08-Jul-2019
Comment from Hotel Management
10-Jul-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! Come back any time!
5 out of 5
by a verified traveller

Posted 01-Jul-2019
We enjoyed our stay very much. Staff was extremely helpful. Bayside Market was a convenient walk down the street.
Comment from Hotel Management
04-Jul-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! We are so happy you loved your stay and took advantage of the neighborhood attractions!
5 out of 5
by a verified traveller from houston

Posted 30-Jun-2019
This was a great pick. If you are traveling with a group and want some privacy. We each had our own room and bathroom and the price was great. would definitely stay there again.
Comment from Hotel Management
01-Jul-2019 by Hannah at The Guild, Hotel Management
Thank you so much for your feedback! We would be happy to host you and your group again! Come back anytime!
5 out of 5
by a verified traveller

Posted 30-Jun-2019
Comment from Hotel Management
30-Jun-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! We are so thrilled that you enjoyed your stay!
5 out of 5
by a verified traveller

Posted 29-Jun-2019
What a great place. Close to so many things. Five minute walk to Bayside Market. Incredibly friendly and helpful staff. The room was amazing...clean, comfortable, full kitchen stocked with dishes and condiments, a washer and dryer, smart tv, balcony. The coffee is amazing. Security. Convenient parking. If I'm ever in Miami again, I'll go straight to The Guild.
Comment from Hotel Management
29-Jun-2019 by Hannah at The Guild, Hotel Management
Thank you so much for your feedback! We are thrilled you enjoyed your stay and cannot wait to host you again! Thank you for choosing The Guild!
5 out of 5
by a verified traveller

Posted 25-Jun-2019
Comment from Hotel Management
26-Jun-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! Come see us again soon!
5 out of 5
by a verified traveller

Posted 17-Jun-2019
Comment from Hotel Management
17-Jun-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback! We will look forward to hosting you again!
3 out of 5
by a verified traveller from stuart

Posted 17-Jun-2019
Nice clean room. Shower handle broken, dried old coffee grounds left in coffee maker from previous guests and no cable tv.
Comment from Hotel Management
17-Jun-2019 by Hannah at The Guild, Hotel Management
Thank you for your feedback!