Ratings based on 1,753 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, Ohio

Amazing views of the city!!!

Posted 16-Jul-2017
Can't be the views. The hotel was nice. Close to transportation. However, don't recommend eating at the Vue. While the views are spectacular, the service and food quality is not. My two sons dinner came out before mine. In fact they were done eating when my food arrived. For breakfast service was extremely slow and I was getting the buffet (which was pricey).
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 11-Jul-2017
Great experience. No issues. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Ideal base for visiting NYC

Posted 10-Jul-2017
This hotel is a great place to stay when visiting New York. It's just a short walk from the ferry or the PATH train to WTC and subway connections. It's also only 30 minutes or so from Newark airport. The rooms are clean and the staff friendly and helpful. Some of the room furniture is a bit old, e.g. the sofas. Rooms with a river view get you a nice skyline view of NY. The restaurant and bar downstairs are also quite nice.
3 out of 5
by A verified traveller

Likely will try another hotel next time.

Posted 29-Jun-2017
Pros: view
Cons: update bathrooms, remove stains from carpet and couch
Experience was fair. After staying at Hotel Kamp in Helsinki, staying here was a definite downgrade. Room was dated, couch stained, and dirty grout between the tiles in the bathroom. Given our disappointment as expressed in a review, management provided us with a discount.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Beautiful Hotel with a view!

Posted 24-May-2017
Was only here for two nights. I chose it for its proximity to Liberty State Park. Had a great experience at this hotel! We arrived with my Dad barely able to walk and as soon as a bellhop saw him he immediately brought out a wheelchair so my Dad could get in our room comfortably. Request for extra towels were promptly delivered. Had an issue with our TV and engineering sent in Joey who worked hard to get it fixed. When it could not be done, he brought a new TV to replace the broken one. I want to commend this guy for being so professional and efficient and very customer friendly. As compensation for the trouble, he offered a free movie to watch and even brought snacks for my son to enjoy. He went above and beyond and we are extremely pleased. Keep on doing a great job, Joey! I hope you and your manager get to read this! Upon checking out, and going over my room charges, the movie was charged to the room but when I explained what happened, it was immediately taken off. How is that for customer service! Their Limo service was also very reliable. I would love to go back and stay longer at this hotel and would definitely recommend it to family and friends. You cannot go wrong with the view and the location. It is just beside the Path train which affords an easy commute to NYC! We will be back for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Posted 20-May-2017
Lovely quiet hotel with fantastic view, ideally placed (next to subway) to explore Manhattan with none of the noise! Rooms are comfortable with good facilities, staff very helpful.
2 out of 5
by A verified traveller

Terrible room condition

Posted 19-May-2017
Location: Good location to take Path to go to Manhattan.
Toilet was terribly dirty and the bed was uncomfortable.
4 out of 5
by Rick

Posted 15-May-2017 on Hotels
Great location with easy access to Manhattan. Service in the restaurant was not very good.
5 out of 5
by Kevin

This traveller left a rating score only Posted 13-May-2017 on Hotels
3 out of 5
by Rhonda

This traveller left a rating score only Posted 12-May-2017 on Hotels