Beautiful Hotel with a view!
Was only here for two nights. I chose it for its proximity to Liberty State Park. Had a great experience at this hotel! We arrived with my Dad barely able to walk and as soon as a bellhop saw him he immediately brought out a wheelchair so my Dad could get in our room comfortably. Request for extra towels were promptly delivered. Had an issue with our TV and engineering sent in Joey who worked hard to get it fixed. When it could not be done, he brought a new TV to replace the broken one. I want to commend this guy for being so professional and efficient and very customer friendly. As compensation for the trouble, he offered a free movie to watch and even brought snacks for my son to enjoy. He went above and beyond and we are extremely pleased. Keep on doing a great job, Joey! I hope you and your manager get to read this! Upon checking out, and going over my room charges, the movie was charged to the room but when I explained what happened, it was immediately taken off. How is that for customer service! Their Limo service was also very reliable. I would love to go back and stay longer at this hotel and would definitely recommend it to family and friends. You cannot go wrong with the view and the location. It is just beside the Path train which affords an easy commute to NYC! We will be back for sure!