Ratings based on 1,776 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Bangalore, India

Amazing views

Posted 10-Sep-2017
If you love views of Manhattan island there is no better hotel. Every morning you can run or walk along the waterfront. You get to see Manhattan beauties dress in gold and silver and diamonds as the some sone rises sets and finally the glittery night view.. Comfortable hotel.
Comment from Hotel Management
16-Sep-2017 by Matthew, Hotel Management
Thank you for your feedback and we are happy you enjoyed your stay with us. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Parkland, FL

Nice hotel for business travel

Posted 03-Sep-2017
Very quiet hotel, great location next to transportation to New York. Area is nice with a few restaurants on walking distance or with a 10 minute commute to NY. Very nice staff. Decent rooms. Nice view from hotel restaurant. I did specially enjoyed breakfast buffet, good food amazing view.
Comment from Hotel Management
09-Sep-2017 by Matthew, Hotel Management
Thank you for your review. Your feedback is greatly appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington, NJ

Nice hotel with exceptional view.

Posted 25-Aug-2017
It's a very nice and modern hotel. Beautiful views of the NYC skyline from your room, or on the dock. Very clean, and very accommodating staff. Nice bar and restaurant as well.
Comment from Hotel Management
26-Aug-2017 by Matthew, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, NC

Will be back

Posted 24-Aug-2017
Next time we're in the area, this is where we will be staying...excellent customer service and comfortable bed in a clean room..bravo hyatt
Comment from Hotel Management
26-Aug-2017 by Matthew, Hotel Management
Thank you for your feedback, we look forward to your return!
1 out of 5
by A verified traveller

Their gift shop stole 300 dollars from us.

Posted 17-Aug-2017
The gift shop overcharged our credit card by 300 dollars. The hotel refused to investigate. Instead they referred us to the gift shop!
Comment from Hotel Management
27-Aug-2017 by Matthew, Hotel Management
The hotel did not refuse to investigate at any point. Our management team did investigate and resolve the error, beyond what you were overcharged. We apologize for the error, and have resolved the billing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, Ohio

Amazing views of the city!!!

Posted 16-Jul-2017
Can't be the views. The hotel was nice. Close to transportation. However, don't recommend eating at the Vue. While the views are spectacular, the service and food quality is not. My two sons dinner came out before mine. In fact they were done eating when my food arrived. For breakfast service was extremely slow and I was getting the buffet (which was pricey).
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 11-Jul-2017
Great experience. No issues. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Ideal base for visiting NYC

Posted 10-Jul-2017
This hotel is a great place to stay when visiting New York. It's just a short walk from the ferry or the PATH train to WTC and subway connections. It's also only 30 minutes or so from Newark airport. The rooms are clean and the staff friendly and helpful. Some of the room furniture is a bit old, e.g. the sofas. Rooms with a river view get you a nice skyline view of NY. The restaurant and bar downstairs are also quite nice.
3 out of 5
by A verified traveller

Likely will try another hotel next time.

Posted 29-Jun-2017
Pros: view
Cons: update bathrooms, remove stains from carpet and couch
Experience was fair. After staying at Hotel Kamp in Helsinki, staying here was a definite downgrade. Room was dated, couch stained, and dirty grout between the tiles in the bathroom. Given our disappointment as expressed in a review, management provided us with a discount.
5 out of 5
by Jumana

Hayat Regency is the best

Posted 22-Jun-2017 on Hotels
It was amazing ! We enjoyed it our stay in the hotel and walking around the area. Thank you