Ratings based on 1,234 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami Florida

Nice Hotel close to path subway station

Posted 13-Jul-2017
Pros: Hotel Staff
Cons: Let the guests know at the moment of the check in the range of the Shuttle, we had to asked for the information.
Location: Close to a Subway Station that takes you direct to Manhattan and the World Trade Center
Overall was very good, it complies with our expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jersey City, NJ

Lots of space and friendly syaff!!

Posted 04-Jul-2017
This hotel was great all the way around! There was an extra "room" of extra space with a couch and big tvs and the friendliest staff. Everything was smooth and lovely!
3 out of 5
by Lav

Great location and that's all!!

Posted 11-May-2017 on Hotels
Ok stay; rooms had double not queen beds; sofa bed not good for sleeping; checked out an hour after midnight
5 out of 5
Recommended
for Everyone
by A verified traveller from State College, PA

Excellent Accommodations

Posted 09-May-2017
Pros: The friendly staff and the local shuttle bus.
Cons: nothing
Location: It is a very short walk to the river front walk and a mall is nearby. The train stops behind the hotel. There is so much to do since you are so close
This hotel was very clean and friendly. The staff was wonderful and the shuttle drivers were very kind/helpful. Watching the sunrise over NYC from our room was especially beautiful.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-May-2017 on Hotels
3 out of 5
by A verified traveller

Overpriced w/no complimentary coffee or wifi, booo

Posted 02-May-2017 on Hotels
The hotel was a typical DoubleTree by Hilton which was nice and comfortable enough. Just annoyed that for the cost of the night (near $400.00) there was no free wifi in the room ( How hard is that? ) and when i wanted a simple cup of coffee I was directed to the restaurant. I travel a lot for business and having a complimentary carafe of coffee available in the lobby goes a long way. Wifi and coffee are pretty essential when I travel. Hilton certainly can splurge for both but choose not to. Small things like this annoy me enough to look to another brand in the future.
5 out of 5
by A verified traveller

An oasis of peace in a crowded neighborhood

Posted 02-May-2017 on Hotels
It is a nice hotel, it was clean and service was good, except for the bellhop. We worked around him. Everything else was clean, and enjoyable. The hotel shares a driveway with a condo high rise. This leads to some blockages as people double park in front of the Condo and sometimes block the access to the Hotel front door. The self-parking garage is a little confusing and feels very tight as you try to drive thru it, but it is close to the hotel and easy enough to use. A lot of one way streets in the area, pay close attention to the traffic and signs.
3 out of 5
by Rob

Posted 24-Apr-2017 on Hotels
I wanted to have a small get together with some relatives after we attended a wedding and they forbid it. They didn't inform about how there parking lot service worked until we were ready to step out for the wedding. At check out they did apologize for the inconveniences, but it's a 50/50 chance of me coming back to stay here again.
4 out of 5
by Alicia

This traveller left a rating score only Posted 20-Apr-2017 on Hotels
4 out of 5
by Charles

This traveller left a rating score only Posted 19-Apr-2017 on Hotels