TV did not work & took 10 minutes of fiddling with wires, plugs ect. The shower head flew past my head and after dodging it, the clip holding it on was broken. So he shower I was looking forward to before driving to Germany had to held in one hand. A knackered, third world shower then gave a pisspoor shower. Be happy if I was back in Afghanistan, but not in Ramada, Dover. The girl at the desk seemed disinterested! But restaurant staff brilliant.
Comment from Hotel Management
22-Sep-2017 by neil, Hotel Management
Thank you for your review and feedback therein, it has been most helpful. I only wish it had been for more positive reasons.
With hindsight I wish you could have brought these issues to my attention at the time so they could have been rectified, however, both housekeeping and the maintenance team should have resolved these prior to you checking in, so please accept my sincere apologies for their failings.
I do hope that one day in the future you might give us the opportunity to restore your confidence in us as these issues are not our normal standard.
Once again, thank you for your feedback, it has been most appreciated