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Somehow the hotel did not have the confirmation number from expedia. The reception staff went above and beyond to rectify the situation and got us booked.
When we got to the hotel we were told that there were "NO" reservations for Brannock and Myers. Luckily we had printed paperwork from Expedia and brought it with us. Mainstay luckily had 2 rooms available and it was their last 2 rooms. Again we will never book a trip with Expedia.
We were only in town for about 24 hours. But this room served us well as a great place to sleep. We had one issue with the noise from another room but the staff handled it and followed back up with us.
I love this hotel, the staff is always friendly and greets you with a smile, the hotel and the rooms are clean, the hotel is close to everything you need, this is the second time I booked this hotel.
The room was located facing busy street there was a lit of noise from outside. The ice machines did not work the whole time i was there. There were no pens and note pads in the room for quick notes. There were no do not disturb signs in room , staff knocked on door really early
I really enjoyed the comfort of this hotel. The room was very nice and roomie. Staff was very informative and friendly. I will always stay at a Fairfield Hotel when traveling.
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