Exterior

Reviews of Copper Queen Hotel

3 out of 5
Copper Queen Hotel
11 Howell Ave, Bisbee, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 322 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

William E, Tucson

Liked: Cleanliness, staff & service, amenities
I liked the cleanliness, the helpful clerk, the classic design of the wallpaper and brass faucet fixtures, the quietness, the elevator & the ice machine & the air conditioner & the television worked well. I did not like having to park over a block away and having to take my luggage and my aged mother up about forty broad concrete stairs just to get to the lobby, but this hotel predates auto usage, as does its neighborhood (buildings are all close together and streets are narrow, harking back to the days of mainly transportation by horse), but I guess that can't be helped. The restaurant in the hotel is closed most days, and there is no drink vending machine, to my disappointment. I didn't use the pool. Staying here was an interesting experience, as this ancient hotel IS legendary, but I am unsure if I would choose this place again if ever I need to stay overnight in Bisbee.
Stayed 1 night in Apr 2024

6/10 Okay

sheryl

Travelled with partner
Disliked: Amenities
We picked this hotel because it had a restaurant which was closed while we were there. The television was all streaming apps with no log in and our personal log in wouldn’t work. And there is no parking. Staff was not pleasant and unavailable during check out.
Stayed 1 night in Apr 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tub!
Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience was fun and comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Did have a charm to it as is furnished in Victorian motif. Liked the old lighting fixtures and antique furniture. Continuous loud music from the bar below our room from the time of our arrival until far into the night. On a Thursday no less. Nice firm mattresses. Had a handicapped shower, not sure why, but the vinyl on the seat was pretty gross to look at….not that I would ever sit on it. Certainly was overpriced, but hoping I’ll have a ghostly encounter to make it worth my while.
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was friendly towards me and others that walked in
Stayed 1 night in Mar 2024

10/10 Excellent

CHAD E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got billys room 412 and we had a good investigation. Got 2 good EVPs and had some good interaction with the flashlight theory.
Stayed 1 night in Mar 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way over hyped. Under staffed with poor management. Room wasn’t ready until 7:30 pm to check into. Had metal nut in good from the restaurant.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! We explored Bisbee so there was no need for internet or tv. Everything I expected from an old hotel. Definitely will be staying again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sydney

Liked: Staff & service
The property is conveniently located and the area is super cute. It’s just a very old building with really no updates.
Stayed 2 nights in Mar 2024

4/10 Poor

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid $320.00 a night for a dump. Rooms on the Internet look nothing like what I stayed in. Hotel had signs up saying that they’re remodeling, but I couldn’t find anywhere that looked like that they had even started remodeling. Only thing that was nice was the linens and towels. Bed was old and like sleeping on springs.
Stayed 2 nights in Mar 2024

8/10 Good

Jeffrey

Quiet and clean for a 115yr old hotel. Very unique with ai interesting history behind it.
Stayed 1 night in Mar 2024

6/10 Okay

Severina

Stayed 1 night in Mar 2024

10/10 Excellent

Marissa

Stayed 1 night in Feb 2024

6/10 Okay

Laura, Peoria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There is no hotel parking. But there is random free parking nearby or a pay lot across the street. Lots of touristy stuff within walking distance. Sadly hotel was overbooked and we were only allowed 1 night of our 2 night stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Irene

Travelled with group
Liked: Amenities
love the history of the hotel, but bathrooms need updating
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara, New Canaan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Girard

Disliked: Staff & service, amenities, property conditions & facilities
Parking is a number one Nightmare! The rooms are cold. The floors are wood and tile with no rugs. Bar hours are limited. Staff seemed sparse.
Stayed 2 nights in Feb 2024
Response from management on 4 Mar 2024
Hello, thank you for taking the time to respond. You did visit during an extreme cold snap with snow. We do have heaters in the room. As the hotel was built in 1902 and is a national historic landmark and was built during the horse and buggy days, the parking lot is at most a 3 minute walk to the front desk. Larger hotels with big parking lots or even Wallmart will take longer to reach the door.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property to stay at! Enjoyed this hotel for 40 years. Great ambiance. The third floor room was small, but nice. No table for computer or other things. Good mattress. Hallway being rehabilitated. Perhaps they could give a discount to folks staying on that floor. Otherwise, great, in my opinion. But, I like historic hotels.
Stayed 1 night in Feb 2024

2/10 Terrible

La Donna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking. Dining at the hotel is only open on the weekends as well as the whole town. No hotel parking. Have to park a distance away. Hotel is cold and musty. Not as advertised. No place to eat in town except weekends. Wanted to cancel my reservation and the front desk was not cooperative or helpful at all.
Stayed 1 night in Feb 2024
Response from manager on 6 Feb 2024
The Copper Queen Hotel opened in 1902 during the horse and buggy days. Because of this there is no designated hotel parking but there is a parking lot a 30 second walk away and a second one a 2 minute walk away. You make no mention of your room having the most beautiful and oldest painting in the hotel the 17th century piece 'Circle of Vasser' or the elegant Victorian cherry lamps and antique side tables in your room. We do have heat in the rooms and the entire hotel is beautifully restored. Our restaurant did happen to be closed on the day you arrived which you were informed upon check in, but decided to stay and use the room anyway. Our restaurant will be opening full time very soon and is currently open more than on 'just the weekend'

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay parking is horrible my truck got damaged because of poor parking.
Stayed 1 night in Feb 2024
Response from manager on 6 Feb 2024
Thank you for your kind review. We're sorry you truck was damaged. We hope you visit us again.

6/10 Okay

Patricia

Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
116 year old hotel so you can't expect everything in a modern hotel. Parking is a bit of a problem. Staff very nice.
Stayed 2 nights in Jan 2024

8/10 Good

denise

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Getaway
Copper Queen Hotel was awesome for a historic hotel stay. Excellent service and a comfortable room.
Stayed 1 night in Jan 2024

6/10 Okay

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super fun to walk around at night and explore! Right in the middle of old town bisbee! Nice Quaint room unfortunately it was quite cold.. the heater was just making it slightly Luke warm if that..
Stayed 1 night in Jan 2024

6/10 Okay

David

Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old hotel
We probably had one of the smallest rooms in the building. Not bad but definitely having to squeeze past the bed to get into the bathroom. It was January and room was a bit cold even though the heat was on. Lots to do around, but the $4 price tag on the bottle of water is a bit much.
Stayed 1 night in Jan 2024

6/10 Okay

Dirk

Travelled with group
Disliked: Staff & service, property conditions & facilities
Under staffed, they open the dinning room when they want. Not a good stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ellen K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific stay
The Copper Queen is an amazing hotel. Beautifully renovated and a central location in historic Bisbee. The staff are all exceptionally friendly. The rooms are beautiful and the beds comfortable. It was a great couple of days in Bisbee.
Stayed 2 nights in Jan 2024

10/10 Excellent

sharon

Travelled with family, Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024

4/10 Poor

Shawn

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Lack of concern for guests was stuck in my mind. Kind of like you get what you get and don't complain. Not as hospitable as it should have been for the rating of that hotel. Restaurant was bad except for one younger girl that took the time to talk about the town and let a new person know what was available and fun to do.
Stayed 2 nights in Jan 2024

6/10 Okay

Chayo

Stayed 1 night in Jan 2024

8/10 Good

Fareeda

Stayed 1 night in Jan 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

6/10 Okay

Bridget

Disliked: Property conditions & facilities
The housekeeping staff was incredibly loud actually to the point of yelling down the corridors, and all of the public carpets are horribly discolored. I think there might actually be black tape holding down tile in the lobby. There are no add-on amenities. The location can't be beat, and the front desk took care of a barking dog when I requested help. Sadly, the dog continued to bark after a short time.
Stayed 2 nights in Dec 2023
Response from manager on 31 Jan 2024
Thank you for your review of our property. We are in the middle of a restoration of this national historic landmark which includes removing the carpets in the hallways as and restoring the original wood flooring. There is no black tape on lobby floor tile. There is some missing tile in places as the floor is original Italian tile laid in 1902.

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities
Lots of fun and interesting
This place is always so much fun. The renovations are very nice. It is a very old hotel so not everything is perfect, but the ambiance is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Stayed 1 night in Jan 2024

4/10 Poor

Valerie

Stayed 1 night in Dec 2023

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new year Bisbee
Characterful hotel, lots of charm. Shame the dining options were so bland....nothing to make us want to eat in!!! Our room Teddy Roosevelt was big and comfy, would benefit for another armchair.....bathroom huge, could do with heater in there
Stayed 2 nights in Dec 2023

8/10 Good

DeAnne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Cool historic property, located conveniently near downtown shops and restaurants but the lack of cleanliness made us want to to stay somewhere else next time. Tried to check in at 3:45 (Information said checkin was available at 3:00) Had to wait apprx. 45 minutes and when the room was ready there was bags and piles of garbage all along the hallway. This situation did not improve. Also the heater in our room came on every two minutes for about 25 seconds. Did not make for a restful nights sleep.
Stayed 2 nights in Dec 2023

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Bed wasnt the best but it was ok. Had to pay parking for the first night. Then moved our truck. Check in was easy and the ladies who cleaned the rooms were real nice.
Stayed 2 nights in Dec 2023

2/10 Terrible

Brenda

Travelled with family
Broken window , heater not working , electric adapter not working , very hard fat pillows. , thin bedding in cold rooms. Two rooms rented. Not pleasant. Need a refund.
Stayed 1 night in Dec 2023

4/10 Poor

Joel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed. Would not stay again.
Stayed 1 night in Dec 2023