Property entrance
Check availability

Reviews of Hotel Prince de Galles

3 out of 5
Hotel Prince de Galles
Rue Prince de Galles, Douala

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reliability of the elevators was questionable, but otherwise the hotel was well maintained. The staff were all extremely friendly and helpful. There was a reasonable variety of dinner menu options and everything I ordered was very delicious. The breakfast was also very good.
Stayed 4 nights in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Experience
Hotel is nicely tucked away from the main road, which gives it a bit of privacy. Check-in was fast & easy, didn't have to pay anything extra. Pre-booking via hotels.com. Select package for breakfast, you won't regret. Breakfast was outstanding! They also serve buffet lunch & dinner. Staff were incredibly polite & friendly. Hotel sent a mini bus to pick us up from the airport free of charge. Just call them with your flight itinerary. Hot water was instant. ATM available in lobby. A safe & convenient way to get cash. The only negative was the wifi would drop-off occasionally. But with your local sim, that shouldn't be an issue not stay here. Overall first time experience was very pleasant!
Stayed 9 nights in Nov 2021

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable, clean, and great service
I’m a repeat customer here and have never been disappointed. The service is always excellent including the airport shuttle service. I didn’t eat at the restaurant this time around but in the past it has been very good. Rooms are clean and quiet.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Elevator didn't work properly. Found some cockroaches in the room. Breakfast was quite good.
Stayed 1 night in Jan 2020
Response from The Reservation Team Manager on 20 Jan 2020
Thank you for your feedback, We're working hard to fix the issue you came accross. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight due to an early flight the next morning. Scheduled airport shuttle in advance - driver was a bit late but no big deal. Food was good at the restaurant and room was adequate.
Stayed 1 night in Jul 2018
Response from The Reservation Team Manager. on 3 Aug 2018
Thank you for your feedback, We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night with my sister before heading to Limbe. Courtesy shuttle driver was waiting for me at airport upon arrival (arrange with hotel in advance if you need this service). Hotel is not far from airport and close to restaurants and a great bakery (Zepol). Had dinner at hotel restaurant, which was good. Room was basic but comfortable and service was good. Would definitely stay again.
Stayed 1 night in Jul 2018
Response from The Reservation Team Manager on 26 Jul 2018
Thanks for your feed back, we're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

10/10 Excellent

m, st.louis

Liked: Staff & service, property conditions & facilities
There's a nice hotel but they charge $7 a day
They charge 7 dollar a day I don't know why is a nice hotel
Stayed 2 nights in Feb 2018
Response from The Reservation Team Manager on 22 Mar 2018
Dear M, Thank you for your feedback. We're happy you were satisfied in our property. The 7$ per night is the city tax that concern all the hotels accommodation in the country.

8/10 Good

Muhammad Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Tax
Please disclose on hotel.com that a local tax of CFA 3,500 per day will apply and not included in the hotel.com price.
Response from Hotel La Falaise on 22 May 2017
Dear Muhammad, Thee local tax is disclosed on the Expedia and Hotels.com websites. at the amount of USD 5 $ per day.

8/10 Good

mouliom

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad reception with the receptionist
I had to carry all my luggage by myself to the hotel room after I had waited for six hours before they could check me in because I arrived at about five in the morning, and the receptionist was very rude to me as he told me I had to go out and only come back and check in at midday.
Response from The reservation team on 4 Jan 2017
Thanks for your feedback, We are sorry you were unhappy in our property. We'll work hard to fix the issue you experienced. Thank you for letting us know Regards, the reservation team.

6/10 Okay

kenny, cincinnati

Liked: Cleanliness, property conditions & facilities
the restaurant is the best part of the hotel: good, efficient staff, good choice of tasty meals, good wine.
Response from The reservation team on 4 Aug 2016
Dear Kenny, Thank you for your feedback, we apologize for the inconvenience, we are going to solve the problem. Your satisfaction is our priority. Best regards, The reservation team

8/10 Good

Farouq, Lagos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed here before and will continue to stay there

8/10 Good

Farouq, Lagos

Liked: Cleanliness, staff & service, room comfort
Nice Place
Was nice my only issue was with the internet service. This needs to be improved on

4/10 Poor

Benedict, Lagos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Over priced hotel
The hotel is over priced and needs professional advisers.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre, though the choices are slim.

2/10 Terrible

JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Le Responsable des Réservations on 29 Apr 2019
Merci pour votre feedback, Nous sommes heureux que vous ayez trouvé satisfaction dans notre établissement. Merci de nous faire confiance.

2/10 Terrible

Verified traveller

Stayed 14 nights in May 2018
Response from The Reservation Team Manager on 4 Jun 2018
Thank you for your feedback, We're sorry you were unhappy in our property. We'll work hard to ameliorate our service.

8/10 Good

isabelle

Liked: Property conditions & facilities
Stayed 1 night in May 2018
Response from The Reservation Team Manager on 4 Jun 2018
Dear Isabelle, We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

8/10 Good

isabelle

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2018
Response from The Reservation Team Manager on 4 Jun 2018
Dear Isabelle, Thanks for your feedback. We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

4/10 Poor

viajero, españa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baño sucio , el calentador perdia agua etc...
Lo unico bueno la cama, lo demas fatal... se veian pocos canales en la tv , bañera sucia y sin tapón ...
Stayed 1 night in Oct 2017
Response from The reservation team Manager on 13 Nov 2017
Dear Viajero, We're sorry you were unhappy in our property. We're working hard to solve the issue you experienced. Thanks for letting us know. Your satisfaction is our priority.

8/10 Good

philipe

Bon compromis Accessible et accueillant
Sejour Agréable.hotel bien situé et calme
Response from General Manager on 3 Jan 2017
Cher Philippe, Merci pour votre commentaire. Il nous fera plaisir de vous recevoir à nouveau. Votre saisfaction est notre priorité.

4/10 Poor

Ludo, Mtl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plein de potentiel mais piteux état d'entretien
Le service dans l'hôtel laisse à désirer franchement

8/10 Good

HASSEN, Bologna, Italia

Liked: Cleanliness, property conditions & facilities, room comfort
Otiimo per sia breve che lungo per affari
Complessivamente è un ottimo hotel, livello di pulizia e servizi vari offerti dalla struttura sono decisamente ottimi, personale accogliente e professionale, posizione centrale nel quartiere AKWA e dunque ottimo per soggiorni di lavoro. Complessivamente lo valuto come un'ottima struttura e con un buon rapporto qualità-prezzo.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
distance de l'aéroport...
Pour ne mettre que 20 minutes depuis l'aéroport pour rejoindre l'hôtel, il faudrait qu'il n'y ait pas de circulation, ce qui n'est jamais le cas. Comptez plutôt 40 si tout va bien !