Ratings based on 885 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Perfect location!

Posted 10-Apr-2017
Very pleasant stay and close to the cbd. The train station is about a block away. The central shopping and restaurant district is straight out the front door. You pay for parking on site but street parking is scarce. The buffet breakfast is sumptuous!!
2 out of 5
by A verified traveller from London

Patronising staff, hotel in need make over

Posted 28-Mar-2017
Good price and location but that's about it. It was cheap for a reason! Reception staff was extremely patronising and unhelpful and the facilities were showing their age. You could clearly see from the dust gathered in the corners that they only clean the middle of the room. Pillows were the worst I have ever seen.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Such a relaxing plance

Posted 28-Mar-2017
It was a real nice to stay there. The hotel looks awesome, the rooms are really clean and the staff is really nice.
3 out of 5
by A verified traveller

Posted 17-Feb-2017 on Hotels
I was expecting more for my money.
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Location Amazing and hotel excellent

Posted 15-Feb-2017
Lovely rooms very cosy.. lobby was amazing all marble and staff were nice.. right over the road from main city centre didn't get a taxi anywhere once.. brilliant pub next to it and cheap ale.: will definitely be returning thanks again xx
4 out of 5
by Tony

This traveller left a rating score only Posted 12-Feb-2017 on Hotels
5 out of 5
by Vaidotas

This traveller left a rating score only Posted 08-Feb-2017 on Hotels
4 out of 5
by Adam

Short stay - worth it!

Posted 07-Feb-2017 on Hotels
Only a short stay but from the time we spent there it was a lovely hotel, room was always clean & always provided with fresh towels. No idea about the food in the hotel as we never sampled it. Very close to shops & bars.
3 out of 5
by A verified traveller from London

Disappointed

Posted 18-Jan-2017
Although the hotel's location is central (one of the reasons I booked), the Hotel itself is disappointing. It is in desperate need of a major refit/upgrade as it is "stuck in the 80's". 1. Staff are not particularly friendly, 2. facilities in rooms are not of a 4 star standard, 3. heating in room was inefficient (radiators and not air con) 4. breakfast was basic but OK for €12 extra 5. bed was uncomfortable, and only limited towels - basic bathroom supplies - cheap furniture and curtains would not close properly 6. no iron in the room - you have to use "ironing room" behind reception or pay, 7. the room and bathroom was clean however. 8. the bar and hotel generally is "soulless" 9. DO NOT get a room facing the main circular road as it is very noisy!! I would class this Hotel as 3 star not 4. Will not stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gilbert, AZ

Great hotel close to historic center of Dortmund

Posted 14-Jan-2017
Comfortable hotel a short walk (10-15 min) from the train station and right across the street from city center. The Old Town city center has lots of shopping, restaurants, cafes, and even two beautiful old churches. The hotel staff were extremely friendly and helpful, whether it was suggesting a restaurant or providing extra pillows or small hygiene items forgotten. I would definitely stay at the lovely hotel again!