Beautifully decorated and unique hotel with great front desk service. Marco was fantastic and accommodating. The service staff was friendly and nice. I didn't give this a 5-star because I am very disappointed in my Fireplace Concept room which was located on the 1st floor with a low ceiling and RIGHT NEXT to the kitchen. It was busy and loud. All other concept rooms were located in a separate wing with dim lighting, a high ceiling, and a private terrace. The owner apologized for not informing us about the terrace only after I questioned where this special stairway with velvet ropes is leading to? Evidently, the stairway led to Nirvana where all of the other beautiful Concept rooms were. Our room had so many problems - cranking air conditioner, TV and Bluetooth speaker didn't work although they were fixed the next day. Yes, we pre-selected our room based on pictures and not knowing the location. The Cream color Fireplace Concept room should not even be listed at the same price range or as their special room. I do not recommend this room to anyone. This was a special trip for us and I am thoroughly disappointed after I had done so much research I should have stayed at St Regis where the brand will always deliver. Ca Maria Adele is a very pretty boutique hotel with great service, just our room is not a romantic experience and beware of the mosquitos from this room since it faces a canal (not the Grand Canal).