Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Bruxelles

Hotel très accueillant. Un plaisir des sens

Posted 18-Jun-2016
Pros: Les senteurs agréables et le calme
Cons: rien de particulier
Excellente chambre spacieuse, au calme. A conseiller.
4out of 5
by A verified traveller

Posted 18-Jun-2016
Excellent location. Only 5 minutes walk to Bournemouth pier. Very clean, modern hotel and very friendly staff
5out of 5
by A verified traveller from London

Hidden Gem

Posted 01-Jun-2016
Great location near the beach and Bournemouth pier! Hotel in excellent condition throughout Room well styled with spa products in the bathroom Made to order cooked breakfast in the morning
5out of 5
by A verified traveller

Bournemouth retreat

Posted 30-Apr-2016 on Hotels
Lovely overnight stay in a smart hotel. Dinner was good too!
3out of 5
by Robert from Gloucester

OK/pleasant enough, but no great shakes.

Posted 26-Apr-2016 on Hotels
Supposedly a standard double room with 'king'-size bed, but the bed was smaller (ie less wide) than our queen-size divan at home! (Suspect this was probably one of the cheaper, 'small double' rooms.) Also only one chair provided. Would have rated room comfort higher if bed had been bigger, as it was supposed to be. Bathroom adequate but no window/s, and basin not very practical. Window (traditional 'sash' cord type windows) glazing in main bedroom apparently only single, though it didn't cause us any problems. Given the building is supposed to have had a £4m or so refurb. five years ago, it was surprising that a main stairway was badly sloping/not level, and some flooring also, eg causing the wardrobe doors to fall open if not clicked shut. Also several signs of deteriorated decor. Breakfast adequate, but far from the best we have enjoyed in four-star hotels, with some juices not replenished and generally poor choice of cold items. Bacon fairly thickly sliced, rather than thin rashers. On the plus side, good location, handy though small lift, and friendly, attentive service. Pleasant bar and restaurant, though we only had a bar snack and didn't eat dinner in the restaurant. (Sandwiches provided to our request, even though after normal serving time.)
5out of 5
by A verified traveller

Very nice hotel - good service/food

Posted 23-Apr-2016 on Hotels
Beautiful hotel, good sized room with nice bathrooms. Delicious breakfast! Friendly staff.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Apr-2016 on Hotels
4out of 5
by A verified traveller from Hertford, Hertfordshire

Nice hotel and close to the beach

Posted 17-Apr-2016
Very pleasant stay with an excellent restaurant! Thoroughly enjoyed our breakfasts and our dinner on the Friday evening in the The Arbour. Staff were very polite and helpful. My negatives was the lack of storage space in the room. No drawers and very little hanging space so we couldn't unpack. This was very surprising as we were in a large double room. Toiletries in the room were lovely but there was no conditioner and after requesting some the hotel couldn't provide any.
5out of 5
by A verified traveller from Bedfordshire.

Excellent hotel, close to all amenities.

Posted 12-Apr-2016
Pros: Everything.
Cons: I can't think of a thing that could be improved upon.
Location: Close to town and everything that you wanted was just a stroll away.
A wonderful hotel, everything about it was top-notch. Staff were so friendly, room was spotless and so comfortable, close to town, we didn't even have to take the car and a stroll along the beach after dinner was so romantic. The grounds of the hotel were delightful, I would love to come back in the Summer and spend some time relaxing in the garden.
4out of 5
by Brett from Winchester

Easter Weekend at the Green House

Posted 04-Apr-2016 on Hotels
Excellent food & service, lovely staff- would definitely recommend this hotel