Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely hotel, if you're after something central.

Posted 20-Jan-2016
Friendly staff, nice room (if a little small), great bar staff, and fantastic food!
2 out of 5
by A verified traveller

Lite rom, lite imøtekommende resepsjon,

Posted 23-Nov-2015
Ventet over en time på omelett og frokosten søndag. Rommet knøtt lite, spurte om oppgradering men kom nesten ikke til ordet, resepsjonisten veldig avvisende.
5 out of 5
Recommended
for Couples
by Richard from Farnham

Fantastic!

Posted 12-Nov-2015 on Hotels
We had a wonderful one night stay as we were in Bournemouth for a concert. Right from the off the staff were extremely friendly and welcoming. The large double room is very comfortable and the stand-alone bath a real luxury. The food was extraordinarily good value. Yes if you look at the al carte menu it's a little pricy (but by no means extortionate) there is still a good selection of the alla carte dishes from the set menu. Three exquisite courses for £20 -- local produce masterfully served up. 5/5 for service also - the concierge rembered we were going to a concert, and seeing it was raining rang us to ask if we wanted her to call a cab. Very thoughtful. All in all- would have liked an extra night!
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Nov-2015 on Hotels
5 out of 5
Recommended
for Families
by Candice C.

brothers birthday

Posted 10-Nov-2015 on RatesToGo
We went for my brothers birthday The room was amazing, roll top bath and a double shower In my brothers room was a hand written birthday card and a cake The food in the restaurant is worth paying a visit on its own The staff bent over backwards to accomadate us This hotel is a must,can't wait to go back.
5 out of 5
Recommended
for Families
by A verified traveller

Great hotel

Posted 09-Nov-2015 on Hotels
Stayed there for a weekend with our 2 kids. Really nice hotel. Room was a bit cramped with both kids cot/beds in it, but otherwise very pleasant. Staff were very friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel!

Posted 09-Nov-2015
Everything thought about, tastefully done. No holding back on quality! Lovely bedrooms & communal rooms (bar/restaurant). Staff were very friendly & helpful. Nicely cooked, well presented English breakfast. Central with free parking. Even from the outside you can tell you won't be disappointed, not old & dated like other hotels in Bournemouth. Nice character building. Will definitely go back!
5 out of 5
Recommended
for Couples
by Christopher from Guernsey

Marvellous

Posted 06-Nov-2015 on Hotels
Stunning hotel in a beautiful location. I would definitely stay there again.
5 out of 5
Recommended
for Couples
by Emma from Banbury

Excellent

Posted 28-Oct-2015 on Hotels
I don't normally review but this hotel deserves it. Fantastic service from every member of staff I came across. Breakfast was outstanding - freshly cooked, excellent quality produce.
5 out of 5
Recommended
for Couples
by Sarah from Malvern

Gorgeous boutique hotel

Posted 28-Oct-2015 on Hotels
I loved this hotel. The staff were all really friendly and welcoming. Although very near the centre of Bournemouth it was completely quiet, and a very short walk to the beach. The room (Grey Willow) was really attractive and comfortable, with a luxurious shower. The breakfast was excellent, and I wish we could have tried the evening meal. I managed to leave my phone charger behind in the room, but the staff made no fuss at all about posting it back to me. I would definitely stay here again.