Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
85% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel on Seafront

Posted 01-Jan-2016
Pros: Definitely its location and sea view!! Staff were very helpful.
Cons: A couple of niggles were waiting 10min to be served at the bar on returning after a chilly walk and no bar-staff in sight.Room was cold/radiator off.
Location: Great location as mentioned. Bus into town outside hotel with plenty to do there. LOTS of places to eat out/shops/gardens/cinemas/theatre.
Great to be up-graded on arrival to a sea view!!! Close to beach/bus service and local amenities Use of 2 "sister" Hotels if needed for indoor pool or gym. Lovely friendly staff who could not have been more helpful. Breakfast was plentiful and even though I arrived just in-time before breakfast time was over there was still sufficient food. I did not feel rushed in anyway.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brighton.

Nice hotel and well situated.

Posted 07-Dec-2015
Pros: The position. Also a lively bar.
Cons: Decor, a bit eighties.
Location: Near the beach and busy Bournemouth.
Lovely views and a nice bar to sit and relax. Also a very pleasant breakfast area. Rather dated but we understand it is to be updated. That that being the case it is to be recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from devon

Good clean hotel, in good location

Posted 12-Oct-2015
Pros: it location to the sea front and walk into town
Cons: see my comments. my experience
Location: location ,good bus service
the central heating in the bedroom and bathroom not working no attempt to get it working, just gave us one SMALL electric heater to heat both rooms. the shower was mostly cold. the hot breakfast was always cold, it obviously caters for coach parties, not individuals, improve on these and it would be a good holiday hotel. we paid an extra £60 for a better room we did not get it.
3 out of 5
Recommended
for Couples
by Pam

This traveller left a rating score only Posted 12-Oct-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Fin lokation

Posted 11-Oct-2015 on Hotels
Fin lokation ved havet. Venligt personale.
2 out of 5
Recommended
for Couples
by A verified traveller

Posted 30-Sep-2015 on Hotels
Bathroom needs a urgent change, shower too small ( almost no space to fit one person) and no pressure at all on the water. Kettle provided but no cups, spoons and tea bags/coffee. Room door´s very noisy and you can easily wake up with noisy coming from other rooms and corridor.
4 out of 5
Recommended
for Business Travellers
by Lucy

This traveller left a rating score only Posted 29-Sep-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 29-Sep-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Super Customer Service

Posted 21-Sep-2015
Pros: The friendly staff and location
Cons: Improve the bathrooms and renovate the rooms
Location: Everything is within a walking distance. You can go to the beach or the shopping center
I had a problem the first night with the room type and maybe it was my mistake when I did the booking. The hotel manage, Rob, was very kind to find another room and upgraded us to a see view room next day. All staff were very friendly and helpful. The hotel is old, but the staff make the stay pleasant.
3 out of 5
Recommended
for Families
by A verified traveller

Cliffside Hotel, Bournemouth.

Posted 09-Sep-2015 on Hotels
We enjoyed our stay.Good base as very close to beach and not far from Pier etc.Sister Hotels x 2 next door which you are free to use.Not a lot to do in this Hotel but being able to use the sister hotels made up for it.Staff very friendly.Rooms kept very clean.The decor is very dated/80's but they said they are having a refurbishment.Room service expensive.Breakfast over £10 or £7 if ordered when we checked in.Dont book a room near linen cupboards etc as the doors start banging about 7.30am.We stayed at the Hotel in Sept,weather was quite good and would stay again.