Rude front of house staff, dated hotel, overpriced
Prior to my stay, I called the hotel to confirm my bill could be split with separate hotel and breakfast rate for tax purposes and was assured the hotel could do this. Upon arrival I was told I was wrong they can't do this and it wasn't their problem that I'd been told that. I said I would've cancelled the room had I known and would be happy to book in somewhere else if they couldn't provide me with a breakdown of costs - a simple and easy task. The girl on the desk seemed to relent, sensing my resolve and told me they would provide a full breakdown on check out.
The rest of my stay was disappointing, my room was freezing, the decor was shabby and dated, my 'double' bed was in fact two singles pushed together, the corridor had a strong almost overpowering smell of fresh paint and a very poor selection on the room service menu.
When I came to check out the following morning I was met with another, equally unhelpful receptionist who wouldn't provide me with the simple breakdown I was promised.
Definitely wouldn't recommend this hotel, extremely overpriced for the level of service and standard of accommodation provided.