Ratings based on 284 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Essex

Posted 25-Apr-2017
Great view from room All that you need in room Very nice grounds around hotel .
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent position for hotel

Posted 25-Apr-2017
Pros: The position right on the beach.
Cons: A lot of the building is rather outdated and needs upgrading. Lift should go to 3rd floor.
Location: Very central position in Sandbanks with fantastic views from back and front of property.
Went for weekend break to unwind and came home feeling very relaxed. Lovely room on 3rd floor with fantastic sea views from balcony. Food in restaurant was excellent. Hotel was very clean, although rather dated and tired looking in places. Very well positioned right on beach with plenty of lovely walks right on the doorstep. Staff were very pleasant and there was a relaxed atmosphere throughout.
2out of 5
by A verified traveller from UK

View from Top Floor room was amazing

Posted 20-Apr-2017
Pros: The position made us select this hotel
Cons: It needs to be refurbished & the outside desperately needs a coat of paint ! It is so very expensive for what it offered.
Location: Well positioned. Sandbanks is well situated for the coast & Swanage
We were disappointed to see how neglected the front of Sandbanks hotel is ! We were very disappointed that we paid such a high price for a low quality bedroom ! One of the bathroom sinks was cracked, the other sink had a broken tap which dripped. The skylight in the bathroom was covered with cobwebs. This is not what we would expect from a 4 star hotel ! It was our wedding anniversary treat & we paid a high price , thinking it would be a luxurious treat ! We feel very let down & would not recommend this hotel or go there again. The room itself ( Room 311 ) was well situated on the top floor with a lovely view . The bed was disappointedly a basic double bed & hard ! The linen had a hole & looked so old.
4out of 5
Recommended
for Everyone
by A verified traveller from Berkshire

Wonderful views of the beach

Posted 19-Apr-2017
Pros: Views views views!
Cons: Some quiet rooms would be nice, we had children on both sides, a tad noisy!
This was a last minute booking, just two nights, and we were not disappointed. We opted for a sea view and wow so glad we did. We were so lucky with the weather too! Yes parts of the hotel is in need of some TLC but you get that everywhere. Could not fault the service or food. Thanks for a lovely stay, did not want to come home
4out of 5
Recommended
for Couples
by A verified traveller

Lovely location

Posted 26-Mar-2017
Pros: Location was perfect.
Lovely location. Hotel staff all very pleasant and happy to help. Rooms a little old fashioned but all very clean and a very comfortable bed. Would happily return.
4out of 5
Recommended
for Everyone
by A verified traveller from dorset

Posted 08-Mar-2017
Pros: Location to beach
Cons: Decor
Location: Close to beach and good locatoion to access Bournemouth and poole
Comfortable stay, decor bit tired but everything fine.
2out of 5
by A verified traveller from worcestershire

Very dated hotel , good location

Posted 24-Feb-2017
We thought the hotel was in need of total refurbishment. The indoor swimming pool was very small and old. The room was ok but not anything special. Toiletries in the bathroom not good quality. The towels didn't smell fresh even though they looked clean . The service was adequate in the restaurant for breakfast and fairly decent choice . Wouldn't rate it a four star .
2out of 5
by A verified traveller

Proximity to beautiful beach and the seA

Posted 20-Feb-2017
Lacklustre welcome. Lack of information. No offer at reception for help with luggage on arrival. On checking out , when handing in keys , I was asked if I needed help with luggage! Too late I replied. To be told that I should have asked!' I will not recommend this hotel. It is a business, impersonal and feels like a conference centre. No warmth.
5out of 5
Recommended
for Everyone
by A verified traveller from Hull

Great Hotel on the Beach.

Posted 04-Feb-2017
Good Location, Comfortable beds, Great Views. Lots of Parking.
2out of 5
by A verified traveller from London

Posted 30-Jan-2017
Room is spacious but very unclean with rust, mould and stains. The walls are also paper thin and I would highly reccommend ear plugs as we were woken up at 6am by our neighbours.