Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from London

Location good. Staff awful.

Posted 20-Aug-2016
The staff are awful. They are under qualified. They don't care. And neither does the hotel. We spoke with other guests all saying the same thing. Staff laughable. Location excellent. They were rude, slow and made mistakes. Never been to a place like it.
4out of 5
by A verified traveller from England

Nice location but in need of modernising

Posted 14-Aug-2016
This hotel is in a great spot, right on the beach with a beach terrace and bar. The only negative is the state of the interior, its stuck in the 50's and by that I mean it looks like is hasn't had any decoration done since then. I have still booked it for next year though due to the location.
4out of 5
by A verified traveller from Bracknell,UK

Nice hotel next to beach.

Posted 02-Aug-2016
Pros: Great location for great beach.. Easy parking. Great frontage onto beach. Some Rooms on back actually have view of Poole Harbour. Nice buffet breakfas
Cons: Serving facility/bar on Patio blocking Sea View from restaurant. Patio area not clean after function. Chinese Rest - food fine. Service grumpy
Location: Sandbanks Beach on the doorstep literally. Poole Harbour. Poole front short drive away. Ferry to Studland Beach and Old Harry Rocks very close by.
plenty of younger children around as obviously a holiday hotel - so quite noisy at times. Good breakfast. Main restaurant food fine plus a suprise po-up Chinese restaurant
3out of 5
by A verified traveller

Location very good. Rooms very tired

Posted 02-Aug-2016
Great view and location. The Room is very tired and dated.
2out of 5
by A verified traveller from Oxford

Good location overlooking harbour and by the beach

Posted 01-Aug-2016
Pros: The terrace at the back overlooking the beach was the best thing about the Sandbanks Hotel.
Cons: The bar outside on the terrace where food is served needs to be open past 8.30pm as we werent given any warning when it was closing.
Location: Beautiful location on Sandbanks road but we were very disappointed with the lack of bars, restaurants or cafes nearby.
For what we had paid for our two night stay and as it was a 4 star hotel we were expecting a lot more. The room was very disappointing, the bathroom very basic. The hotel seemed tired and old.
3out of 5
by A verified traveller from Lyon FRANCE

From my room, the view on the sea,

Posted 27-Jun-2016
Pros: the view on the sea
Cons: soundproofing room
Location: very nice
nice hotel, close to the beach, good breakfast appreciated not to take my car to go to the beach and very quiet hotel fine to rest in june
4out of 5
by A verified traveller from M

Over night stop

Posted 27-May-2016
This hotel was fine for what we needed but I wouldn't class it as a 4star hotel. Furniture and decor rather worn out and dated in the room. The food in the bar wasn't amazing and was over priced but the hotel staff were all courteous, we enjoyed going in the pool and on the beach and breakfast was excellent.
2out of 5
by A verified traveller

Too expensive for hotel rating

Posted 24-May-2016 on Hotels
Pleasant stay at Sandbank, hotel not great found it to be outdated deco; uncomfortable matress and pillows; Breakfast service slow ; Bar staff was from fawlty towers scenes!!
5out of 5
by Michael from Dorset

A Weekend in May

Posted 24-May-2016 on Hotels
Perfect weekend for such special family birthdays
3out of 5
by kirsty from Cardiff

Great location but very expensive given the decor

Posted 23-May-2016 on Hotels
Very expensive hotel for very tired décor. We struggled to get a coffee from them without multiple mistakes. Even the suites only have double beds. The location is fantastic but the rooms look like something out of the 80s. If you want a great location and can overlook the décor its a great place but be warned its not like a top hotel in London. We had a room with a balcony and view - beautiful view and the room was much bigger than a friends room which was a standard room with a view.