Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Lovely weekend

Posted 03-Feb-2016
Room was lovely, breakfast was exceptional and nothing seemed a problem for the staff. I had guests over for an afternoon tea and all of them said how much they enjoyed the selection of food and relaxed atmosphere. The food in the bar and restaurant was lovely - I only wish I could stay longer
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Feb-2016
The room was really nice, the view was amazing. Would come back any time.
3 out of 5
by A verified traveller from mid glamorgan

location big plus stayed 2 nights anniversaryruby

Posted 26-Jan-2016
Pros: two words over rated.
Cons: needs to be completely revamped and up dated I have stayed in a lot of hotel classed as a 4 star this hotel just manages a 3 star
Location: fabulous beach and walk to bournmouth...........thinking to buy a beach hut £89950...lol some people do not know the value of money.
hotel is very tired. in my opinion not classed as a four star anymore only a three star.....needs to have a complete overall................meals portions small..........staff not communicating .........adding 10 % discretionary extra to your bill without asking when you book out same with the charity donation.........added a commission charge to my bill when they should have sorted it with expedia...was sorted in the end but I find today there is no principles with some hotels/staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from kent uk

Sandbanks

Posted 25-Jan-2016
Relaxing experience. Lovely location nice big room and average balcony. Good hotel and staff. Good food
5 out of 5
Recommended
for Everyone
by A verified traveller from Banbury

Nice location

Posted 08-Jan-2016
Pros: Lovely location , good staff
Location: Great for a visit to Rick Stiens
Only complaint, payment secured with debit card on check in ,not cleared when differant amount was needed at check out! I had to contact my bank to clear this?
5 out of 5
Recommended
for Everyone
by A verified traveller from J

Excellent hotel right on the shoreline

Posted 21-Nov-2015
Stayed for one night with family and we all had a lovely stay and excellent evening meal.
4 out of 5
by A verified traveller

Posted 17-Nov-2015
Pros: Service staff.
Cons: Disclose that scaffolding will obscure sea view.
Location: Didn't explore because of poor weather.
Parking was limited. Check in personnel were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Gastfreundliches und tolles Hotel in Strandnähe

Posted 16-Nov-2015
Pros: Die Gastfreundlichkeit, Herzlichkeit und die unmittelbare Nähe zum Strand.
Cons: Es ist perfekt.
Location: Ich habe die Old Harry Rocks besucht.
Vom einchecken bis zum auschecken wird man als Gast sehr höflich, freundlich und mit größter Aufmerksamkeit behandelt. Dem Gast wird jeder Wunsch von den Augen abgelesen. Die Raffinessen des Hotels überzeugen nicht nur mit einem Schwimmbad und einem Fitnessclub. Auch die kleinen Dinge, wie zum Beispiel die Damen Toilette im 1 OG waren eine Überraschung. Es ist sehr sauber und Umfangreich. Die Strandnähe ist grandios und das einnehmen der Mahlzeiten wird mit dem Blick aufs offene Meer zum Event. Ich habe mich sehr wohl gefühlt und werde sehr bald wieder einen schönen Urlaub dort verbringen. Ich freue mich schon jetzt darauf.
5 out of 5
Recommended
for Couples
by Not Provided

This traveller left a rating score only Posted 11-Nov-2015 on Hotels
5 out of 5
Recommended
for Couples
by Karen

This traveller left a rating score only Posted 10-Nov-2015 on Hotels